I love my house. I love the whole finance department through Ashton Woods; I just don't love the project manager and the warranty.

this company don't do what they tell you at very beginning. about home warranty i hqve this issue w my driveway it is 3 months and i haven't received any updates or when are they'll fixed. just keep saying because of the weather, heat. now hard water and then the mulching the thing is no ona is giving me any dates when are they going to fix my nasty look driveway, i don't recommend this company at all
home buyers we are the ones who's making this company growing not the people who's trying to avoid to fix home warranty

The houses are built with very poor quality materials.

A few days after moving in there was rain and I got a roof leak in the garage. I put in a warranty claim and the process still hasn't been completed. The first person came out in August but the claim still hasn't been finished. The project manager stopped answering my calls.

Home has great quality built nicely and builder was awesome

In our neighborhood yes, Rick would be why we recommend buying here to someone

Warranty request take to long fix things

I didn't have a good experience at my closing. Things weren't done that they said were going to be done. Starlight Homes are not very attentive to my needs when I contact them—they are too slow to respond. I just didn't have a good experience. So, I would hate to tell someone to go there and deal with them, only for them to have the same experience I did. I wouldn't want to put that pressure on myself.

I highly advise you to never buy a home from Starlight Homes.

Overall, wonderful experience. My only issue is with the builder/construction manager as we still have items not fixed that we were promised would be before we even got back from closing… it’s been THREE months. I even had to cut the lock off of my breaker panel because the original builder, Abraham, left his on there and I had no way to access.

Was not made aware by the sales office of how loud the train tracks were or how frequently they run especially at night. It's become a huge inconvenience. The sales office lacked the knowledge of how loud the trains are and how frequently they run which is not okay. No precaution was made with building the homes to take into consideration of how loud the trains are. This is definitely something that should be disclosed. Sales office claimed they didnt know either as no one had ever mentioned it the sales office. Reached out on multiple occasions to get assistance with sound proofing the windows to make my living condition more peaceful and manageable and no solution was provided . Still waiting on some items to be fixed in the home. Walls are super thin. Poor build quality

We feel like company tries to save as much money as possible, to the extent that it hurts customers

They are very unresponsive to outstanding punchlist items.

Ashton Woods Homes is a very good company. They do everything they say they will. They are very responsible.

My experience with the sales team was good, but I am not pleased with my property at the moment.

The process was very smooth, even with the mortgage lender. They had very fast communication and always answered any questions.

Cheap builds, sales reps to property managers are just full of it! Washer brand new has ruined all my work clothes broken 1 time already, since end of may fell garage of trash don’t move here

My biggest disappointment throughout this experience was the lack of communication. Purchasing a home is one of the largest investments most people will make, and I often felt I had to chase updates rather than receive them proactively. There were multiple occasions where I had to repeatedly follow up to learn the status of financing, closing, or warranty items. Better communication and more frequent updates would have made the experience significantly less stressful.

The construction manager, Zack! He was amazing! Zack is awesome! He went way above and beyond to make sure our new home was perfect for us and I am extremely grateful for his kindness, knowledge, and professionalism. Outstanding!! Thank you Zack!!

Sales guys/girls were kind and very in top of it

As I have resided in my recently purchased house for an extended period, I have noticed several concerning issues with the construction quality. The paint texture exhibits inconsistencies, and the air conditioning unit, which was a primary concern for me, operates at its maximum capacity for the size of the home. Overall, the construction standards were subpar, and the purchase price does not justify the quality of the home. Consequently, I will not recommend Ashton Woods to anyone else.

I would definitely recommend Ashton Woods Homes to friends! I really admire the design quality of the homes along with the great customer service from the sales and construction team. Eric the sales manager and Thomas the construction manager for Westland Ranch have been absolutely amazing!

I would recommend Ashton Woods based on the quality of the home’s design, finishes, and overall layout. The craftsmanship and beautiful design were key factors in my decision, and I am pleased with the final product. Throughout the building process, team members such as Eric (Sales Rep) and Thomas (Construction Manager) were professional, responsive, and demonstrated awesome customer service. Their communication and willingness to address questions helped make the experience a positive one.

I was very dissatisfied with every step of the process. From having to drive to the title office in Katy 1.3 hours away when American First Title has an office in town 10 min away; to falling short on the home warranty guarantees.

I would highly recommend Ashton Woods Homes to a friend because it was thoughtfully built from the ground up, with attention to every detail. The studio designer created a space that is both functional and beautiful, perfectly tailored to modern living. Our construction manager ensured the process was seamless, on schedule, and stress-free, and the craftsmanship and overall quality of the home exceeded our expectations. From the foundation to the finishing touches, everything reflects exceptional care and expertise.