It was rough. We had threats, yet kindness, so it could go both ways.
My building superintendent Thomas has been great to work with. New construction is difficult but he has made me feel confident in your product
I have some concerns about the details, especially about the garage. There are cracks left and leaks that Ashton Woods Homes said were normal. That is the only concern I had.
Ashton Woods Homes is very helpful, and the process is easy.
I recommend Ashtonwoods. They respond quickly to all my questions and concerns.
It's a good neighbor.
I like Ashton Woods Homes' build quality.
There’s a pleasure working with the sales person as well as the foreman of construction. They’re very knowledgeable very helpful and quick to respond.
The prices are good. Service is great. Within the first 2–3 weeks of my tenant’s move, the breakers broke twice—the electrical breakers. There was also a leak from the HVAC that required us to pull out an entire drywall. We just purchased the home on April 20th, so I feel like it was not inspected correctly, and now the tenant has to suffer.
It was a great experience working with starlight homes. I definitely recommend starlight homes to friends and family.
I raised couple of tickets related to home one year warranty. But now almost two years issue is not yet fixed
The house is great for the most part aside from the master bathroom shower glass not sealed completely and the gaps at the bottom corners of the garage door allowing a mouse and frog to get in.
Too many issues were left undisclosed until it was too late to change mind or make decisions to benefit us as the homeowner.
I would absolutely not recommend Ashton Woods Homes. Our sales associate was wonderful, but after her, it was a nightmare. We thought it was going to be amazing because of her, but from project management onward, including their manager, it was just a nightmare. She was great, and while some of the first line of defense people may be great, buyers should beware.
I'm having problems with the warranty department, mainly not getting callbacks and a lack of follow-up. I've followed up with the sales team and called on various occasions, but I still haven't been able to get help from the warranty team.
I did recommend to my coworker and she also purchased in another neighborhood.
Before closing, I discussed replacing the sink from a double sink to a single sink with your representative, Miguel, and I was clearly assured that this would be taken care of. This understanding was an important factor in my decision to proceed with the purchase.
Since closing, I have been unable to get a response, as my calls have not been returned. I also visited your office and was advised to submit my request in writing.
While this agreement was not documented in the contract, it was clearly communicated and agreed upon in the presence of my real estate agent, who can confirm the discussion.
I kindly request that your team honor this commitment and provide a timeline for completing the sink replacement.
The process was easy and very informative from beginning to end. Everyone I encountered was helpful, welcoming and always had a great attitude. Jamaal and Joseph - thank you so much for your service.
The general contractor and the salesperson are very knowledgeable, very friendly, and very helpful. Great team!
For elderly people staying at home, this has been very helpful for me and my wife. It was a very good experience. Thank you for always helping whenever we called; we never had any problems.
Build quality and staff were great. Lisa from sales was terrific. Doing our walk through and punchlist with Cody was smooth and all items addressed. Thanks!
We purchased an inventory home after moving across the country, and are very pleased with the quality, the process and everything included with the home.
Process from purchase through warranty was great. Customer service was great.
They were extremely helpful in the way they communicated with us and guided us through the process. We were more than satisfied, and they made it comfortable. They made sure that we understood every step of the way and every part of the process. We had nothing but great things to say, and we enjoyed the entire experience.
Starlight was very easy yo work with