excelente atención

there are few craftmanship issues

Working with the warranty people is like pulling teeth.

If you had more honest, Customer Service, I would. And better workmanship.

My experience with Ashton Woods has been rough. Since purchasing the home where I was promised an island that was not part of the finished product, I’ve had multiple home issues. From being without my master shower for 6 months to needing someone to work on it again. The repairs also aren’t consistent. I’ve had multiple days taken off of work since I bought the house to get repairs done, then I would consistently get no shows and crews coming out with no idea what the job entailed even when the construction manager and cs rep sent emails describing the needed job. The reps would have me close out and re open jobs consistently so they stay within a timeframe… then keep switching who is in charge of the warranty claims (even now trying to escalate for repairs I have had in queue for months but am having trouble getting a resolution).

From a buil and sales expereince, yes - warranty experience - no!

I would recommend the builder overall. Just make sure that if you have a warranty issue, that someone follows through.

Everyone was very attentive and helpful. The homes themselves have beautiful open space concepts and are very spacious.

Not handling warranty claims in a timely manner. Person responsible for handling claims is virtually unreachable. Still have claims outstanding since move in date.

The people there were really nice to me, and they got me into a house. They gave me an exciting experience.

I was expecting better during- and post-sale service, with someone following up on the sale. After the transaction, I didn't hear back from anybody. I was hoping for a bit more engagement from the seller.

Although not perfect, it is a well built home.

You ran my home service electrical line right through the middle of my back yard , not in the easement, and then fought me for weeks about having to move it to accommodate my being able to use my back yard as I please. Literally you cut corners to save a few dollars and then buried the evidence. When caught, you told me this is just how we do things and attempted to pass the 6k cost of moving the line on to me.

Yes it is a great starter home

The warranty process and lack of consistency has been poor. My father in law also saw the craftsmenship and poor quality of finishes on my driveway and inside my home and elected to purchase a home in another community after initially wanting an Ashton Woods home. Areas of opportunity included: poor landscaping and concrete work, uneven flooring with floating floor inside home, and chipped bricks throughout the outside of the home.

The process was fairly easy, and everybody was very communicative.

Yes, I would absolutely recommend AW for its very modern and luxury style floor plans.

very friendly people in office, Jonathan was a great help when looking for a home.

The home is not worth the price and construction is haphazardly done and necessary installation like blinds and garage electronic control not done. Economical and miserly in construction materials used. Is not even bricks with such ridiculous price. Estimated price in the community is 267,00! I blame my realtor.

satisfactory.

As a first time home buyer, they made the process easy and were very patient with walking me through the process. Everyone was very nice and helpful.

The looks, inside and out; the employees I’ve felt with.

The contractors that Ashton woods decides to do business with are HORRIBLE. They talk down to you, don’t truly listen to your concerns nor do anything to address warranty issues.

As a first time home buyer that works for a builder I can notice the difference in staff and representatives that actually care. I wouldn’t recommend Starlight Homes to anyone, I am happy with my home but not happy with the customer service I received after closing. It is a shame that I still have green and blue tape in my home from my blue tape walkthrough I did in October of 2025.

Everything went well with Ashton Woods Homes.