We feel like company tries to save as much money as possible, to the extent that it hurts customers

They are very unresponsive to outstanding punchlist items.

Ashton Woods Homes is a very good company. They do everything they say they will. They are very responsible.

My experience with the sales team was good, but I am not pleased with my property at the moment.

The process was very smooth, even with the mortgage lender. They had very fast communication and always answered any questions.

Cheap builds, sales reps to property managers are just full of it! Washer brand new has ruined all my work clothes broken 1 time already, since end of may fell garage of trash don’t move here

My biggest disappointment throughout this experience was the lack of communication. Purchasing a home is one of the largest investments most people will make, and I often felt I had to chase updates rather than receive them proactively. There were multiple occasions where I had to repeatedly follow up to learn the status of financing, closing, or warranty items. Better communication and more frequent updates would have made the experience significantly less stressful.

The construction manager, Zack! He was amazing! Zack is awesome! He went way above and beyond to make sure our new home was perfect for us and I am extremely grateful for his kindness, knowledge, and professionalism. Outstanding!! Thank you Zack!!

Sales guys/girls were kind and very in top of it

As I have resided in my recently purchased house for an extended period, I have noticed several concerning issues with the construction quality. The paint texture exhibits inconsistencies, and the air conditioning unit, which was a primary concern for me, operates at its maximum capacity for the size of the home. Overall, the construction standards were subpar, and the purchase price does not justify the quality of the home. Consequently, I will not recommend Ashton Woods to anyone else.

I would definitely recommend Ashton Woods Homes to friends! I really admire the design quality of the homes along with the great customer service from the sales and construction team. Eric the sales manager and Thomas the construction manager for Westland Ranch have been absolutely amazing!

I would recommend Ashton Woods based on the quality of the home’s design, finishes, and overall layout. The craftsmanship and beautiful design were key factors in my decision, and I am pleased with the final product. Throughout the building process, team members such as Eric (Sales Rep) and Thomas (Construction Manager) were professional, responsive, and demonstrated awesome customer service. Their communication and willingness to address questions helped make the experience a positive one.

I was very dissatisfied with every step of the process. From having to drive to the title office in Katy 1.3 hours away when American First Title has an office in town 10 min away; to falling short on the home warranty guarantees.

I would highly recommend Ashton Woods Homes to a friend because it was thoughtfully built from the ground up, with attention to every detail. The studio designer created a space that is both functional and beautiful, perfectly tailored to modern living. Our construction manager ensured the process was seamless, on schedule, and stress-free, and the craftsmanship and overall quality of the home exceeded our expectations. From the foundation to the finishing touches, everything reflects exceptional care and expertise.

The quality and structure of the homes at Starlight Homes, as well as the salespeople, are wonderful.

I was actually referred by a friend to Ashton Woods property.

I would love to give recognition to Mirna and Wyatt. Wyatt is very knowledgeable and answered all the questions I had about the home. As a first time homebuyer I had a lot of questions and he thoroughly answered all my questions and showed me where everything was. Lastly, Mirna, she has been such a great help. She has helped from the beginning of my home buying journey up until now. She is the sweetest and most kind person and because of her this process has been very pleasant and smooth. Thank you both so much for your help. Please keep up the great work! Your hard work and dedication does not go unnoticed.

Nice quality affordable home.

The experience with the house and builder wasn’t bad at all. However warranty process was sub par and still have unresolved issues after 3 months on waiting and unkept promises.

I do like the the build, the finished items such as moldings, kitchen hardware, master suite bathroom glass shower enclosure, all of the appliances.

very pleasant experience. I dealt with salesman Michael Ybarra over the phone.

It was rough. We had threats, yet kindness, so it could go both ways.

My building superintendent Thomas has been great to work with. New construction is difficult but he has made me feel confident in your product

I have some concerns about the details, especially about the garage. There are cracks left and leaks that Ashton Woods Homes said were normal. That is the only concern I had.

Ashton Woods Homes is very helpful, and the process is easy.