About surveys
GuildQuality surveys
Satisfaction
Of 5195 surveys sent, 3448 were responded toReviews 3007
- All feedback
- 5 Star
- 4 Star
- 3 Star
- 2 Star
- 1 Star
Recent reviews
William H.
Alan M.
Michelle R.
Robert W.
My experience with Hometown was a 5 star because the high quality of their construction material and the professional way the installers worked with each other.
Review in Iowa City, IA
They did quality work, other than it took a long time to get the work completed.
Sheri S.
Russell N.
Dean H.
Don K.
Kevin T.
Lisa C.
Jerri W.
Jayne T.
Floyd A.
Review in Cedar Rapids, IA
Leadership did not communicate well with us on many things and occasions.
Sherree M.
Shawn G.
Tom E.
David M.
Phillip K.
Ron W.
Kari G.
Sandra Y.
Review in Swisher, IA
We used Hometown about 8 years ago for a project and had a great experience so we hired them again recently for a second project. The experience the second time around was not good from start to finish. I agreed to an in home estimate that I thought was for a basement remodel. The gentlemen that arrived was only there to quote windows so he suggested we do the flooring ourselves and said that he'd have the handyman area reach out to give us an estimate on putting in a ceiling. That never happened. We told him a window wasnt working properly from the first project, he said the guy that came out to measure would look at it. That never happened. We signed the contract to purchase windows, but after he left, we didnt feel good about the price or the experience over all. We didnt hear anything for months, then someone called to schedule. Then jad to move it because of his scheduling mistake. The incorrect door was installed, no one could provide an itemized receipt for the project.
Review in Center Point, IA
Window was not finished
Review in Iowa City, IA
Very knowledgeable, no pressure on to buy, I also wasn't overwhelmed with options.
Mike M.
Carlene H.
Ben O.
Janet K.
Gordon K.
Pamela D.
Sandy A.
Carmen D.
Robert Z.
Dennis H.
Don K.
Michael F.
Review in North Liberty, IA
We've worked with Hometown on two projects and found their staff especially friendly and easy to work with. They were clear in communication even when things didn't go to plan and we always felt like we knew what was happening with our project.
Barry B.
Review in Hiawatha, IA
Very professional team from design to project completion. Handled all sub contractors when needed during the project schedule.
Paul T.
Donna C.
Ed H.
Rick C.
Review in Monticello, IA
Seemless process
Larry S.
Review in Iowa City, IA
The project was done in a timely manner. The workers were knowledgeable and professional.
Jean M.
Leon L.
GuildQuality
Feedback report
