The expertise of the Agent in finding solutions. Being very responsive.
Recently when I needed a lien added to my home policy in the process of obtaining a HELOC loan , the response from Frances was prompt and well done for the loan company. It was appreciated. Anytime I have had a question or requested help the service has been good.
Marcie Casey went above and beyond in assisting us with buying our house. She was always available, very helpful and very knowledgeable in all aspects. Highly recommend her.
I really don’t know at this point as I just got home owners insurance recently. But please stop the constant emails. It’s really over kill.
I liked how quickly I was presented with a policy I was happy with and everything was taken care of for me.
Janet Prince has been pro-active, creative and responsive to structuring a cost efficient insurance package for home, auto and general liability policies.
Excellent experience and would highly recommend!
Thank you, Alaynia for your excellent service!
Just getting acquainted so reserving judgement till I have more experience with the company.
My needs were taken care of immediately. Thanks
Arron has always answered my guestions correctlyu and quickly. Also if found insurance for me for much less than what I was paying.
REALLY expensive policy for a house with no contents and no residents.
Easy to reach Alaynia and good rates offered
Good value for the policies. Lauren Gyza is friendly, efficient and does not over sell.
Very High rates
Brittney Lodi was very helpful and patient. I always get a good response from Trident Insurance. Everyone is always helpful.
Good communication overall
Obviously that Trident is looking out for my best interest in regards to rates and coverage. Melanie Burns was great to work with regarding my insurance needs for auto, home and my umbrella policies.
You treated me like a person, not just a client.
Jeff Rosenberg and his team are great to work with. They always take care of our family's insurance needs well.
Great service by Aaron
Professionalism and honesty of the associate.
The staff is friendly, professional, and very responsive!
Nazneen was very professional and guide us from the beginning to the end. She was very knowledgeable and helpful to us. I don’t think I could have worked with anyone else. I will definitely recommend her to my families and friends.
How prompt, easy and convenient it was to work with such great people. It was simple for me to get the type of insurance that I needed.
Communication is easy and they offer insurance from several carriers
Great customer service!!!😁😁
Always fast service and very knowledgeable staff
Very friendly and knowledgeable personnel
Jannine is the best. Shes easy to deal with and she has saved me a ton of cash. She was recommended to me by a friend years ago, and I will recommend her to anyone that will listen.
My agent, Joe Toscano
Service is outstanding. Craig Lonabaugh was knowledgeable, responsive, and supported me throughout the process. Highly recommend Home Services.
If agent know all the details about a client homeowners insurance, they should know about their auto insurance policy.
Very helpful and explained everything.
Excellent customer service, detailed information, great communication
Our agent secured the best price for our insurance by a wide margin with a quality company. Very responsive and competent!!
Doesnt seem to work for the customer
I know I had the least expensive package, but nothing that ever broke was under the warranty; it was completely useless and a waste of money.
Competitive rates, great service and attention to detail. Would definitely recommend
I got help on a timely manner. All my questions were answered.
In our recent accident. Edina Insurance dealt with us quickly and kindly.
They helped to make a bad situation so much better
Great broker
The lack of professionalism of your employees
Very responsive and easy to work with.
What do you even do?
Bonnie was awesome & tenacious in representing our best interests as Buyers and navigated through some very challenging negotiations and made things happen to get the deal done!!!
Quality people doing high level work - appreciate them and always happy to refer them to others.
Overall satisfied with response and advice from Trident. We leased a new car recently and adding it to our auto policy and dropping coverage on a car we sold were easy and seamless. The staff I worked with on the phone were great.
I would like to feel as though someone at Trident is looking out for our best interests by reviewing our insurance periodically and reaching out to us with suggestions for how we might upgrade, consider other coverages, or find less expensive coverage, etc. I feel as though I always have to take the initiative; it does not feel like a partnership, which I would like to have with my insurance broker.
Thank you for listening.
Stephanie Bryant went above and beyond
Lisa made finding the right insurance for us and switching easy! She was thorough and has great communication. Thanks Lisa!