I enjoy working with my agent, Kathy Ryan. She is both nice and very knowledgeable.

Every single time I need something or have a question, I have to ask at least twice. My agent is not good with details. He will respond immediately to say he will get back to me and completely forget and I have to keep calling or emailing. Same with others in his office.

The agent was attentive and knowledgeable for the insurance I needed.

Josh was professional, courteous, and very responsive to my questions and always cane back to me promptly. Great customer service. Great research which led to saving me a lot of money especially on the home insurance policy. .Thank you Josh!

I tried to get a lower quote with different providers but did not get much help so switching myself directly to another provider

Great communication.

Kelli (rep) and Kelly (admin) took the time with us to determine what our best options were for our new home coverage, in addition to a much better priced plan for our vehicles.

They saved us not only in premium costs, but also saved us the frustration of shopping around for the coverage we needed as well as coordinating everything to become active on the new home closing date.

Thank you both for paying such close attention to our needs and addressing our questions immediately! We will forever be grateful and both deserve recognition for going above and beyond your typical insurance service providers. Great job!


The Jordans

Helpful and efficient

Lance Combs and Brittany Lodi have been fabulous. I also recently recommended a friend and he was thrilled with the service he received and he changed after many many years with another companay

Personal service experience.
No bots, just real a people.

Very prompt and helpful information.

Good customer service from Shawn!

I had the best agent(s)...Stacy Horowitz and Phil Epstein.

The support and patience with our questions as newcomers to Arizona was wonderful.

Danielle Ingraffia is a rock star. I wish every service provider I worked with was like her. She should be an owner of Trident. She’s always looking out for us and our dozen insurance polices!!

Agent was very pro-active to help me find the right policy for my "coastal" condos.

Service and price!

Your prices are not nearly as competitive as they used to be.

The team did a great job in finding me the best value of insurance

Very knowledgeable, friendly people.

Ashley has been the best at taking care of our needs! Excellent representative of your company

Very professional. Everything went smoothly and quickly.

Customer service is impossible to use! Website for payments is impossible to use or navigate and return calls are not done.

Agent was very responsive, knowledge and professional. Nice working with her and the rest of the L&F team!

Kathy Ryan made the process super easy and had a policy turned over to me within a business day. She took lots of time to answer all of my policy questions and took time to ensure that there were no gaps.