My team is always ready to help and quickly

Sarah and her team always quick to respond. We buy a lot of cars (it's our hobby) and so routinely have last minute insurance requests.

Shaun was prompt, helpful and answer all my questions

“When adding a new vehicle was inaccurate. Request to compare insurance and homeowners rates for a new policy even though I have no losses never responded to.

The renewal process is very difficult, and I don’t like how I can’t talk to my insurer directly. I don’t feel like the insurance group does anything special for me or funds me better rates. Communication is slow. I have to follow up several times. I’m not a priority.

Rates were 3x higher and doesn’t feel great that you had options to help shop prior. Understand my responsibility to ask but would love a more proactive process as my insurer.

Awesome agent!

Everyone has been friendly, responsive, and easy to work with, and they’ve always taken the time to answer my questions and make sure I have the right coverage. I definitely recommend them.

When I needed action for mortgage process, two different times, Edina Realty was there to help. Marci and her team. Beyond helpful.

Speed and efficiency of response, Going the "extra Mile" to get something straightened out.

I am very satisfied with the level of service, very pro

I like the personal touch, but turn around time could be better.

Agent was wonderful to talk to.

Because your service is terrible.

Like everything else, the premiums keep increasing.

All I have to say is CYD! Most educated, motivated and engaged Insurance Broker I’ve come across.

Very responsive to requests

Everyone was very accommodating and friendly. They really helped me out as a first time home owner.

Easy to accomplish what I needed in a timely manner

Being able to reach customer service is horrible and frustrating that agent can’t help more with issues and sometimes aren’t available, or their team isn’t available either and you end up speaking with someone who has no idea what you’re talking about.. very frustrating and disappointing..

Attentive service

Chris Lohrey was very helpful in recognizing and communicating significant homeowner's insurance alternatives to me.

everyone was extremely helpful

I had a great experience with Trident Insurance Agency. They were professional, knowledgeable, responsive, and made the entire process easy. I would definitely recommend them to others.

I needed a new auto insurance card. It took too long and too many communications from me before I received the card.