The contract offered for services was unacceptable.
Lisa Miller is knowledgeable, helpful, friendly, cares, and I trust her.
Helpful, friendly service; I feel like they care about my needs and try to find the best solutions.
Jeff Rosenberg was prompt with follow up and follow through and was very nice to work with. He came through with a policy quote that worked for me. I will continue to fine tune things with him and look forward to working with him in the future.
Convenience of process
Too slow to respond to emails or inquiries. Prices are not competitive at all.
Esther is the best! I finally found someone, through her, that I can count on when I call. I finally have an “agent” and that makes all the difference.
Lisa was quick, helpful and amazing. Thank you
Excellent. They are professional, responsive and helpful.
The service is good and I got an excellent premium compared to other quotes.
Worked out well
I was able to get a much lower rate and better coverage. Having a new roof didn’t give much of a discount. It was confusing to go between the insurance company and the Home Ins office for communication.
relatively easy
Recently switched my insurance package to Foremost. HSI was instrumental in making the switch a pain
Great experience, extremely knowledgeable, professional and friendly folks,
Josh understood our inquiry and worked diligently to develop and present a solution that worked for us.
Well, my wife crashed our car a couple weeks ago and Traveler's sprung into action! The policy that Tony Torres quoted me came through when I needed it the most. He followed up with me after our initial conversation and worked to get full coverage transferred to my sweet 1987 Toyota Land Cruiser!
Recently my daughter was in a horrific accident, thankfully she survived a tire blow out on the highway but the car flipped three times and was totaled. I filed the claim right away and heard nothing until 3 weeks later the tow company called and said I was racking up quite a bill. After emails and phone calls back to Grange I was told I waived collision on the car back in October. I had no reason to have done this, I never have in the past and have owned many cars. I took the hit but found it unacceptable that I was never told this by Grange before I started bothering you for answers.
Customer Service
HomeServices Insurance is a great company to work with. The staff are friendly and efficient, and they make updating and adjusting my insurance policies so simple.
Jessica Price is the best! She was thorough, gave me a range of options, and answered all my questions.
Great agents, good prices!
You agents were very helpful and attentive to my needs in a short amount of time
Traveler’s agent, Tina Terrell-is very patient, understanding, knowledgeable, & all the above!
Prices are double what I have found by shopping around