HAVE A TIMELY RESPONSE TO VOICMAILS LEFT REALLY HARD TO GET AHOLD OF ANYONE & AGENTS KEEP CHANGING ALL THE TIME

Very professional and personal at the same time. Really good with follow up. Definitely a strong recommendation!!

Mr. Tetro Martin, with whom I have been working over the past two years, has been a stellar example of excellent customer service, an attribute which appears to be becoming a thing of the past in this rapidly changing technological age of "fast and impatient". He had demonstrated unstinting willingness and patience in answering my many questions, unbiased honesty and professionalism in the guidance and advice which he provides, together with a high degree of responsiveness in returning calls and in following up on alternative insurance options, etc, He is very pleasant and courteous person to work with and he remains actively engaged until all of the required tasks and processes have been successfully completed.
With thanks.

Everything was easy and communication was great!

Erin is the only reason why I ended up staying with you guys I have never met an insurance person as good as she is as good at communicating as helpful as she was I have quotes literally from other insurance agencies I was ready to jump ship and then she asked me to give her a chance because the previous person that was handling my account is no longer there, highly recommend you guys due to her alone

My realtor, Gene Troutman, was genuinely interested in my business and ensuring that i would like my new home before i purchased it. Everyone affiliated with Long & Foster was professional and helpful. i would highly recommend Long & Foster to anyone looking to find a new home.

They helped fine lower costs that save us money.

They are always responsive and have consistently gotten me the more reasonable priced policies with favorable terms each year.

My team is always ready to help and quickly

Sarah and her team always quick to respond. We buy a lot of cars (it's our hobby) and so routinely have last minute insurance requests.

Shaun was prompt, helpful and answer all my questions

“When adding a new vehicle was inaccurate. Request to compare insurance and homeowners rates for a new policy even though I have no losses never responded to.

The renewal process is very difficult, and I don’t like how I can’t talk to my insurer directly. I don’t feel like the insurance group does anything special for me or funds me better rates. Communication is slow. I have to follow up several times. I’m not a priority.

Rates were 3x higher and doesn’t feel great that you had options to help shop prior. Understand my responsibility to ask but would love a more proactive process as my insurer.

Awesome agent!

Everyone has been friendly, responsive, and easy to work with, and they’ve always taken the time to answer my questions and make sure I have the right coverage. I definitely recommend them.

When I needed action for mortgage process, two different times, Edina Realty was there to help. Marci and her team. Beyond helpful.

Speed and efficiency of response, Going the "extra Mile" to get something straightened out.

I am very satisfied with the level of service, very pro

I like the personal touch, but turn around time could be better.

Agent was wonderful to talk to.

Because your service is terrible.

Like everything else, the premiums keep increasing.

All I have to say is CYD! Most educated, motivated and engaged Insurance Broker I’ve come across.

Very responsive to requests