Very quick responses and helpful via email. Helped add our trust to our policy.

Huge savings in homeowners and auto insurance compared with Liberty Mutual bundled package. Plus changed to HO5 instead of HO3.

This new policy was rescinded and no one ever bothered to alert us - we drove around for nearly 2 weeks until we realized that we had NO auto insurance - so unacceptable!!! Hard to trust an agent that isn't looking out for us, especially while we're in the middle of moving.

From day one I had good customer service.

Answered questions in clear and concise way. I felt I could make a good decision.

Fast friendly and knowledgeable service. Home, Auto, Boat and RV. They can do it all.

So prompt to reply. Always available for questions or needs. Very efficient and finds the very best insurance for my personal needs. I would be lost without them.

Working with Greg Bowyer was easy and he is very knowledgeable. He works hard to do the best for his clients.

Communication was effortless. Knowledge of their products was unbelievable. Accommodating, helpful, and supportive.

Agent was Easy to deal with..

Barbara Torres was very professional and provided information along our journey.

Greg Bower was great to work with and saved me a lot of money on my homeowners' insurance.

As a new homeowner 6 years ago I really appreciated all the help that was provided then. With the increase of premiums and buying a new vehicle I needed to find anyway to lower my insurance monthly payment.

Every single time I need something or have a question, I have to ask at least twice. My agent is not good with details. He will respond immediately to say he will get back to me and completely forget and I have to keep calling or emailing. Same with others in his office.

HomeServices was one of the only companies that would offer the more rare insurance product that I needed. I had a lot of questions and felt that the agent was good about returning my calls and offering reassurance. I was a bit sheepish about calling so much, but hope that agent understands the need to reassure clients when the product is new to them and quite a bit more expensive than standard insurance.

cost too high, low touch... looking to change shortly

I want to log into an account on your website and view my plan and how much I pay, line by line.
Your website lacks transparency.

New customer. I had to contact the main office with some questions. Did not have to wait on hold for a representative which was wonderful. She was able to answer my questions quickly and clearly. What a refreshing experience considering some other customer service situations I've had to deal with lately.

Prompt service and follow-up.

Greg Bowyer has been extremely helpful with my insurance needs as they have evolved over time. Initially he was able to find coverage for a property with an unlivable house and poorly maintained structures. Then when we built a new home with a small vineyard, he was able to secure complete coverage for the property and our cars and truck. I highly recommend contacting Greg to learn about the insurance options that are available.

Prompt service! I so appreciate when a call or email is returned quickly. I also appreciate the follow up!

The team was very patient and respectful of my questions and concerns

Francis was extremely helpful even though the credit union was not.

The agents I've worked with have been knowledgeable and responsive.

On the ball with services

Our Representative has done a wonderful job = getting us insurance on short notice.

Fast, efficient and affordable.

Very helpful and kind

Best customer service i have had in a long time! Our agent was very knowledgeable, very helpful abs quick to respond to calls. Highly recommend

I was working with Bill Nelson on my new insurance policy, which I paid for weeks ago, but he stopped responding to me. I reached out again and received a response from Greg Bowyer stating, "Bill is no longer with us." Regardless of who helps me, I urgently need someone to add the real estate agency managing my rental as an additional insured—something Bill failed to do after I initially requested it. Please assign someone to assist me with this as soon as possible. Let me know who will be handling my request moving forward. Looking forward to your prompt response.

Funds were take out 7 days before closing (closing was tentatively Feb 7). Funds were taken ou Feb 3. The agent said that he would correct the date. The house sale did NOT finalize. Now I have to hunt you down for my money back.

Very fast and friendly service. Bill Nelson was very knowledgeable and effective at guiding us through the process.

I liked how quick and easy it was to change my insurance.

Dependable. Good communication. Online and web services are efficient.

Our rate increases have been astronomical over the several years we have had your insurance. We have had no claims and very little communication between us, yet the increases exceed even the very high inflation rates in our country! I understand how insurance works and while I have no desire to actually need to use your service, it does seem like others' losses are negatively impacting our rates at unusually high leves!

Patient with responses to questions. Easy to work with. Friendly and professional.

The availability of my agent Greg Bowyer, who always answers my calls or responds back in a very timely manner.

Personal care and understanding.

Agent provided discounts I was not entitled to nor provided feedback that I was entitled to. Insurance provider inquired about these (home owner discount) to which I provided feedback that I do not own the home I live in. I then had the discounts removed. I will be looking for a new coverage provider starting the new year based on this experience.

Your agent Greg Bowyer was very helpful and found the homeowner's insurance policy I needed in a timely manner.

I do not have youryou ins. And don’t want it. I have my own and love it.

I had to contact them to find out my policy was canceled, I never heard from them.

Quick responses and always able to assist me with issues

Greg is always responsive and always goes the extra mile anytime I need something insurance related the service is EXCELLENT.

Quick, fair and always on your side ! Highly recommend them !

I refer my family, friends and clients to HomeServices Insurance because I am confident they will receive more options for insurance than by calling any single provider. The service I've received has guided me to better coverage at similar prices than I previously had, and each of my concerns and questions has been answered promptly and completely. I

Greg is extremely knowledgable and thorough, with incredible follow-through.

Check your emails

Greg Bowyer always provides quick and excellent service.

Bill Nelson is the best insurance agent I have ever worked with.