My agent has not been available and I can't get a call back. Very dissatisfied

Horrible policy sold to me. Value used for home is way under what it should be. Astronomical deductible (13k), exclusions for groundwater when house has a pool and sump pump.

The best agent I have every worked with

Fast service and got to talk to a real person. Thanks.

Ashley Meyers does a great job for us and our clients!

Brad Smith is always very responsive

Great and easy experience!

Ashley Meyer's prompt and professional.

Very good customer service, and great rates for home and auto.

Casey was an amazing realtor and made the experience easy by all her help!

The policy was written wrong and getting corrections completed was like pulling odd teeth. Very difficult to get in touch with agent of get responses. Would not recommend.

Very easy transition from our previous insurance coverage. Ashley was very helpful.

my insurance broker through Reece nichols Insurance was so good she found the solution I couldn’t find and she created a backup solution that makes me wanna work with your company forever

Esther is the best! I finally found someone, through her, that I can count on when I call. I finally have an “agent” and that makes all the difference.

I was able to get a much lower rate and better coverage. Having a new roof didn’t give much of a discount. It was confusing to go between the insurance company and the Home Ins office for communication.

Prices are double what I have found by shopping around

I had a women back in to me in the parking lot and had trouble calling my Reese Nicholas agent. When Ashley didn't return my call, I finally called Travelers directly. They were very helpful, but unfortunately the women who backed in to me had an insurance company that was in bankruptcy proceedings and j ended up having to have Travelers pay for the repair. First accident I've ever had in 55 years of driving, not my fault and my insurance rate went up over $200 for the year and we lost our good drivers rate. Disappointed in Travelers for sure.

Courteous and professional

We appreciated the ease of starting the policy following with the cost that was good. The service we received was friendly and helpful. Thank you.

great customer service - helpful, friendly, and responsive

inquired about the availability of a Veteran's discount and have not received an answer yet on that. I keep getting packets of the Declaration's pages......3rd one in a row today....just trying to save you postage, but dont; need 3 copies of those lengthy documents. Also received a bill for $1 with no explanation...???

Slow response time. Multiple errors adding my son to our auto policy resulting in inadequate coverage.

Ashley has been the best at taking care of our needs! Excellent representative of your company

Because the excellent service from Cinidi MacDinald and Ashley Meyers

Claire was incredible. She went above and beyond

Ashley Meyers is simply the best

Marcie Casey went above and beyond in assisting us with buying our house. She was always available, very helpful and very knowledgeable in all aspects. Highly recommend her.

Janet Prince has been pro-active, creative and responsive to structuring a cost efficient insurance package for home, auto and general liability policies.

Very good level of care about my needs.

With the ever changing world of insurance, especially the higher increases in pricing, finding someone like Brad is huge asset to our needs financially.

False advertising - said I would get a discount for putting a new roof on, and that didn't happen. Wouldn't answer my questions.

The ReeceNichols Insurance team is very knowledgable about needs of insurance and really good about explaining coverages.

Customer service reliability, follow up and insurance recommendations.

My wife and I had an excellent experience working with Milton. He was great to work with and extremely flexible throughout the entire process. He answered every question we had and was always available, often working around the clock to make sure everything stayed on track. He truly made the home buying process smooth and stress free, and we could not have asked for a better experience. Highly recommend Milton.

Cindi McDonald is responsive and extremely patient when we have questions about coverage or pricing. Easy to communicate with.

Great service and quick response

They don't answer their phone or respond to messages!!

Thank you so much for helping me with changing over insurances during a stressful time of buying a house! This was one of the only insurances that would help cover my home at a full replacement for a roof coverage, this is hard to find in this Insurance landscape. Ashley was wonderful to work with! She eased my concerns and was easily accessible!

Helpful and usually quick to respond.

Dan Brown was very professional and found us a great plan and saved us money.

Ashley Meyers and her support staff are thorough, knowledgeable and customer-friendly. Great job!!!

Very easy to talk to, and explained thing well.

Still not resolved the personal vs LLC issue.

Ashley Meyers was responsive, knowledgeable, and thorough. She worked nights and weekends when necessary to help us with our homeowner and car insurance needs. She's a 10+ in our book. Will will highly recommend her.

It is almost impossible to get someone to update insurance in a timely manner. I usually have to call many times or send an email to a supervisor before someone will call back. Nobody ever returns voicemails left.

I’d highly recommend ReeceNichols Insurance — Ashley Meyers and her team are fantastic! They made the process easy, fast, and stress-free. Ashley’s professionalism and genuine care really stand out.

I have had excellent service with ReeceNichols, with National General as well.
Pricing, customer care, all aspects.

Friendly and knowledgeable agents

Ashley was thorough, very knowledgeable, friendly, and made the transition seamless. Highly recommend!

I am shocked at the premium increase amount for our Homeowners Policy.
Cindi was very attentive to our concerns. She shopped for other options and we were able to settle on a solution. We have been very happy with our insurance company and did not want to make a change. Cindi was instrumental in keeping our business with HomeServices.