Our design team were very professional, experienced, friendly and deligent. Our installers were fantastic! Top notch
Bo and Mike were fantastic!!! The job they did is impeccably done!!
The end result is beautiful lt was done in a day and I am very happy with the results
So far the experience has been good.
The whole experience from quickly setting up the initial consultation, the care the designer put into the project, the second measurement to ensure proper fit and instillation process was impressive.
The designers are very thorough. They listen to your needs and present the best ideas/options to suit my organization challenges. Also the installers are quick and professional.
We love how the garages and patios look! I posted pictureon facebook of my cars in the garage after the work was completed. get lots of complkiments!
I would recommend but say customer service is not reliable.
The work and final product results were excellent. However, there was miscommunication from what was provided from the salesperson to the customer. In the end results were acceptable and pleased with outcome.
The closets took a while but they were worth the wait. I am very pleased with the products.
Timeliness and Professionalism
I like the professionalism of the crew that came to do the install. The explained the steps involved in completing the install and let me know what to expect. They left the job nice and clean. No surprises.
Design maximized closet storage and organization. Installation was done well and with professionally. I liked quality of hardware.
I love the closet system and the organization.
The floor is beautiful, they were prompt and nice crew.
Looks great!
It was a clean work done to perfection
Great installation!!
The team are very professional and experienced.
In the concrete line i can still see excess poly aspartic solution that hardens I dont if thats normal its ugly tolook at
Have the correct items and not make me wait three weeks to complete.
Waited such a while for my installation but all items were not installed
Ties racks were sent instead of scarf racks
Valet rod was not included.
Basic items
Several weeks to get an appointment for delivery of missed item .
Not happy about it
I am very likely to recommend CA to friends based off of the excellent products and design. However, I was dissatisfied with several moments from this experience.
There are a few holes tha need to be filled
Waiting for a satisfactory resolution. Owner, Eric has been very responsive. will give an update when I get a resolution.
My garage came out so we'll I decided to do my screen house
The coating looks great. But the mess they left on driveway is terrible
They were. Prompt did good work
I liked that your company offers tear-down, patch and paint services (at an additional cost). It kept me from having to contact and interview painters and schedule a painter before closet installation.
More communication and confirmation. I called and left 3 messages and no one called me back. Had to text our sales rep for communication.
The experience overall has been good. Closet America is a little more pricey, but you get what you pay for. Customer service is responsive in addressing issues.
Easy to purchase and design fit our needs
They are the best and easiest to work with!!
Lydia was fantastic . She listened to what I needed and created the perfect design . I love that the products can be customized . Exactly what I wanted at a competitive price .
I was not satisfied with the process, very dusty, he used a hand held Diamond grinder that didn't polish the floor that left some unevenness, had to get someone to clean the garage doors to remove the dust, he can on a 20 degree day that I would not recommend., Did not clean up debris left from sanding on outside of garage and left driveway in a mess.
Installers did a great job. Mannerly and clean. Spoke to their mgr Eric and he resolved a small issue that I had immediately. Willing to be there for you.
Excellent work very professional and clean
Lydia was great and very personable.
The entire process was outstanding. From the consultation to the installation. The staff members were professional respectful and customer focused.
I am awaiting some parts so until teh job is complete I cannot rate it any higher
I am very happy with my closet. There was a missing rod and I am suppose to get the rod mailed to me. I have not received it yet.
The quality of material was not commensurate with the cost.
Will be happy to recommend Renuity floors if asked.
Salesperson Sarah and installer Natalie couldn’t do a better job!
Well my sales rep was Dennis and he was very, very helpful and also the Work looked like it was being done well. Because of the weather, I have not even walked on my floor. I have not put my car in my garage and it was Friday and today is Monday, but I will wait because I don’t want to put it in the garage if it’s all snowing nasty.
Good quality product, professional employees.
We’ve had a terrible experience. The day of our installation one entire closet blueprints and materials were wrong. We were missing items and it took another 3 weeks. Then when they returned to install they removed my shelving and now they are requesting that I wait another 3 weeks when I told the driver minutes after he left hoping he would turn around and bring them back.
The quality. Experience and the amount of time that it took.
I’m sure I could have gotten a better deal with another company. I feel like I payed for more than what I received. Plus I had to send an email about part of the work that was done. Once we gave the closet a good inspection we found that the wood around the nails was chipped and didn’t look great. They came back fixed it but, he had to have seen it when the work was done. Just think we paid too much for such a small closet.
I’m pleased with the closet. I needed it done and they did a great job. Also the cabinets in the laundry room look nice and gives me the storage I wanted. My only negative, is regarding the cost as I keep seeing ads for senior discounts etc. that were not offered to me.