Very efficient and did exactly what was expected

See my message at the end of survey.

I am very happy with the whole process. Everything went smoothly and no problems. They delivered as promised.

On time for appointment and quick, quality install

I like the quality of materials and process as a whole, concluding with a very nice finish and a sparkling new garage floor.

The product was very impressive as well as the sales pitch

We love Closet America ! The product , design and service are amazing. We had a custom closet built 4 years ago and the experience was seamless. We just had two very large wall in custom closets made and once again it was hassle free with excellent pricing.

The whole experience from sale to install was customer friendly.

I worked wth great professional reps. Number one focus was to make sure I was pleased wth product.

Professional, friendly and designed around what I wanted.

No follow up after the completion of the job.

liked the product and installation process, but due to lack of enough deployment resources the implementation takes too long.

We had some challenges and unfortunately customers service has not returned our calls. This is very disheartening.

I like the look of the final product.

The shelve size selected ended up looking too small in the corner. It’s wide enough to hold our stuff as the sales lady described. It looked good on CAD. It just looked smooshed afterwards. I’m not sure what to do about that.

The closet system is exactly what I needed to organize my clothing collection in a neat and beautiful way. This is my second time installing another closet system in my home. They delivered exactly what I expected, and the scheduled installation was on time. Excellent service!

Quick responding, sending out someone to get you a quote and reasonable prices

There are places left unpainted because of the spikes. This was created because they finished so late into the night and couldn’t see that their spikes lifted to paint chips.

Although our design person seemed very knowledgeable, I did not get the closet I asked for. He put shelves and rods in sections I did not want them in and then told me I could remove them and it would give me flexibility. So far, not true. I do not have the closet I asked for and need.

This company has poor customer service. I have tried to contact this company a number of times before and after they completed the work with no luck.

Services are very good.

We are absolutely recommending Closet American to our friends and family. We are very happy with the turnout.

I have mixed feelings about my experience with Closet America. On the positive side, the final product looks great—high-quality materials and a clean, polished finish. The team members I interacted with were also kind and professional, which I appreciated. That said, the overall process could definitely use improvement. My installation was rescheduled at the last minute, which was frustrating from a planning standpoint. When the install did happen, it was only about 85% complete and required a follow-up visit to finish the job. One of the more challenging parts was the LED lighting installation. There were no clear instructions provided, and I ended up spending about 45 minutes on the phone with customer service of the product just to get the lights paired with the app. If this is a product they regularly include in their installations, I would expect their team to be fully knowledgeable and able to guide customers through setup seamlessly. Overall, while I’m happy with how everything looks in the end, the process itself wasn’t smooth. With better coordination, communication, and product support, the experience could match the quality of the final result.

The customer service was excellent - from the design to installation

Initial installation date was not honored and my inconvenience was not compensated after having to rearrange other important commitments.

Very professional and through “. Arrived on the exact scheduled day and finished the same day. Now I have a beautiful garage floor. It’s guaranteed for a lifetime.

I highly recommend Renuity.

I'm very please the material that they use for the floor,They were very reliable on time.

Outstanding job done in one day. Thank you

The finished job looks amazing

super productive and instalation

Very satisfied

Professional and knowledgeable

Very happy with the results!

Very professional in his job and Very intelligent. Thanks

The product seems of yery high quality and the installation went like clockwork. The team that came out were very professional and took great care.

Listened. Designed well. Used excellent material

Installer, Joshua, worked steadily & appeared to be knowledgeable about his job. Finished product was very satisfactory.

Professionalism, pricing, quality materials and timeliness

Product looks good so far and I am looking forward to it lasting for years to come. The company is associated with quality and I trust they will stand behind the product should anything go wrong with it.

The end product was better than what we expected. Very pleased indeed.

The team was professional. They were prompt and they left the job site very clean.

Yes, I would recommend it.

On time, professional, clean, timely

I’m not too impressed with the finish. Also, no one has called or reached out to find out if I am satisfied with the end results.

There were issues with measuring and fit. The installers had to come to our home 4 times for a one day job.

Work was done neat and on time

From start to finish, the experience was pleasant.

I obtained estimates from other, more DIY companies, which were NOT as customizable

With Closet America the system was fully customizable, was higher quality compared to what I saw elsewhere, and it was professionally installed rather than doing it myself; while the cost was only 5-10% more than the DIY companies

Scheduling, design and installation was seamless