I did not get the quality of work that I was promised by the sales rep.

From contact to completion of the project, no part of this process was difficult or complicated!

The installation crew, Brian and Lupe did an awesome job. They made sure everything was perfect before leaving.

Quick and great quality

The contract was not fulfilled but they still expect payment, when I spoke to my sales rep he told me that his boss said is to costly to go back and complete the job also the finish on the floor is no we’re near what I was shown by the sales person very rough

Overall great experience.

My kitchen still not completely done, with missing parts, will wait another month or so for them to finish. My refrigerator was broken, somehow it has a lot of dust during construction not protected, when I complained to my agent she said some body will come the next day, nobody showed, no call a lot of food was wasted

The workmanship and materials were first class. Great job overall

It all began with my friendly, professional salesman, Steve! When I had to change the install date several times, your scheduling personel were very accommodating. Then, Corey and Ron came out to do the install. They installed it with precision care. And, that is not experienced often these days!!! Their politeness, efficiency and professional service enhanced the great product! Yes, I will be recommending to Reunity!!! 🥰

Great looking final product. Exactly what I was looking for as it enhances the look of garage.

I am extremely disappointed with Renuity and their garage floor coating system. After spending a substantial amount of money, I expected a professional installation and a quality product that would perform as advertised. Instead, I have been left with a floor that has failed to properly cure, disrupted my business operations, and caused unnecessary frustration and financial losses.

What makes this even more concerning is that these issues began immediately after installation, raising serious questions about the quality and long-term durability of their product.

Based on my experience, I cannot and will not recommend Renuity to anyone considering a garage floor coating system. When customers invest their hard-earned money in a premium service, they deserve premium results—not the frustration, financial impact, and inconvenience of having the entire job redone.

The flooring gives my home an attractive appeal.

Floor looks terrible

I didn't like the sales rep's professionalism; he kept sitting on my kitchen counter. After I made the deposit, literally no one contacted me to confirm anything with me until 20 minutes before showing up at my house the morning of my appointment date. The guys who did my garage floor coating left behind a lot of loose flakes, so I ended up having to clean them up myself. Lastly, no one has followed up with me to ask how it went. Instead, all I got was this survey. To make this right, I would accept a partial refund because, for the price I paid (which is much higher than what I was quoted by other companies), I expected much higher professionalism, customer service, and finesse.

Excellent workmanship, quality product

The Renuity personnel I interacted with were knowledgeable, professional, courteous and on-time. They took the time to explain the process and answered any of my questions. They were pleasant, easy to work with and efficient.

I emailed Customer Service to report some defects and they haven't gotten back to me.

The installation was quick and the results was more than I expected.

After the person took my order for the work to be done, he [he quit his job]. It was extremely difficult to find anyone else to communicate with. We needed to make a change in the color. I called 5 different locations and they took my information, but no return phone calls. I finally sent a text to Chad who finally got a person to change the color. Guess what, the work crew got to my house on time but had the wrong color. They made contact with someone in their Garner or Clayton.

I commend the 2 workers. They explained everything to me. They were finished around 2:30 . I made the payment and they explained all about the process and when we could park our vehicles back in our garage.

The 2 workers deserve the credit.

I’m unable to talk with a customer service.

Everything was

I tried to reach out service and sales many time they are hopeless they do not call back!

Installers were very professional.

Great experience from design, quote, and install. Great! Happy!

My closets were designed to meet my needs. They were well constructed and the completed job left clean and neat. I was super lucky to have a wonderful designer and great assembly crew!