The staff are mostly kind, and they're helpful when reviewing the home. They make sure it's up to code, and they make sure it's clean and safe to live in. They give quick, prompt, and adequate information for anything that you may need to know about or may want to change yourself, and they even give a little bit of advice to help to with your homeownership.
Colony Fine Homes was a really good place to go because they really did work for you and they really did care.
Yes, there were no surprises and all issues were taken care of in a timely manner.
I've had a very good experience. The warranty officer has been very responsive, and the customer care staff as well. I enjoy my home.
Better finishes
This would be 5 stars if we could get our master bath tub repaired. It was not up to standards before we even moved in and it is still not fixed!
I love my house, and like any new house there are a few minor things that require fixing. The grading at my house and many other houses in the blue ridge neighborhood is extremely poor. My lot was only partially cleared and trash and downed trees were shoved to the back of the property. It was incredibly frustrating and signaled laziness that they didn't clean it up adequately. I had to send about 50 emails in order to get some of the trash picked up before I had finally had enough. It really didn't cost that much to properly clean and level the unfinished portion, and would have been even less for home creations to do it, but it has been over 2 months for me and I am still unable to get a fence.
Our experience was great from the beginning with Kyle to the end with Milad and everyone in between.
At this current time I'm still waiting for a response from the Customer Care team. I haven't even received an acknowledgement of my inquries. At this point I would actively discourage someone from buying a HC home.
They have extensive expertise in Oklahoma when it comes to building structures, and they are wonderful. There was a realtor named Mr. Cole, who worked with Christian. He was very helpful when I wanted to buy a house from Home Creations. He showed me several houses before I decided on the one I chose.
Colony Fine Homes made the home buying process simple.
The salesman was only interested in getting my signature on the contract. Once the paperwork was done, I was left to figure out everything else on my own.
The communication was horrendous. The home itself is poor quality.
The quality of the work from Home Creations was good, but there was poor communication.
See number 2.
I would not recommend Home Creations to anyone.
The kitchen sink is too small and shallow. The kitchen faucet is outdated. The back patio is too small.
They responded and resolved issues promptly, and have been courteous about it.
Any questions I had were answered quickly by Francisco, Jesse, Travis, John and Farzad.
Rude, poor build quality and no follow through. I would NOT recommend to anyone I considered a friend.
A ventless gas log fireplace was listed on my included features sheet and they are refusing to install it. It was on a signed contract. This is a significant oversight and I’m currently having to pursue legal action to get this rectified via small claims court.
We worked with Emily and from the very first meeting she was amazing and answered any question we had in a way we would understand it all.
I like the floor plan, the area and value of the home.
Not satisfied with condition of home: dishwasher waterline was not turned on, garage door was not installed correctly, stove vent is basically a loud speaker for every drop of rain and even wind, shower floor began developing holes in the grout within 14 days, emails not returned about shower. Drainage in yard is absolutely unacceptable- having to pay for french drains not only for both sides backyard as well. Ankle deep water is not normal. Paint job repairs were supposed to be done by closing, when I told manager that there are numerous blue tape spots not fixed he said wait until year review. I used a tool to scrape off thick areas of paint from the outlet plates because they didn’t bother to tape off the outlet covers.
The whole process of buying this home went vey smooth.