Your sales rep James was the best part of the whole experience. I was a bit disappointed that the office called twice with wrong information, and when the workers were here, no one spoke English so I could not convey important information to them.

Jos Miller coordinated total transaction professionally from start to finish.

Well done

Overall, a good experience. Just a few areas for improvement.

Josh Miller was a great point person that responded quickly and was knowledgeable. He led us through the entire process and even took over so we didn’t need to really do anything!

The process was so easy, and the staff were all amazing.

They did a great job.

Very good communication - quick working and great quality.

Josh is quite professional, presenting all evidence to my farmers insurance to readjust their mistakes

Job was done too late in the season. The weather was cold and the number of daylight hours were short. Cleanup was done when it was dark (see #8). Shingles are pushing up and not sealing as they would have in warmer weather. I took pictures of the roof and sent them to Steve Masters because I was concerned that the shingles weren't laying flat. I received a phone call from Dan about my concern. He contacted Owens-Corning and they said the shingles should seal down when it gets warmer. Our house gets a lot of high winds and hopefully the shingles will stay in place. On a positive note Steve Masters did an excellent job communicating with me and fixing, by himself, a leak in the roof over our mud room. It was not an easy fix due to several inches of snow on the roof where the leak had developed. The installation crews were great. They worked non-stop until the job was finished. Probably would have given 5 stars if the job had been done in warmer weather. I would have had no problem waiting until spring to do the job. I need to wait for warmer weather to see if the shingles seal down before I can give any referrals.

The agent at Guardian was very good to work with.

Complete the job! Roofing went well - great job. But now cold and snowing and siding is not done! No updates or schedule unless I call. Need to improve communication. Can't understand a company floating thousands of dollars with an approved insurance claim.

Guardian worked with our insurance company and their inspector and kept us up-to-date on what was going on.

I already have, we are completely satisfied 100%

Everyone i have had a chance to work with have been amazing. The crew that did my roof were incredible

I literally did nothing other than file an initial insurance claim for my damaged roof. Guardian did everything else. Nathanial my sales associate was exceptional and I'm guessing went the extra mile on my roof arrangements.

We are very pleased from start to finish of the new roof that our house has gotten. Very professional business interaction with Guardian.

We were happy with every aspect of the experience working with Guardian. Josh was great and very helpful answering our questions regarding the process. The crew showed up when scheduled and took care to protect items we were unable to move out of their way. They did a great job on the roof and made sure everything was cleaned up before they left. They returned any items they moved back to their original location. Overall they did a great job and we could not be more satisfied with the work!

Very pleased with start to finish.

Everything went smoothly from the initial contact all the way to cleanup.

Did a great job on a very hot day. Very respectful for my property and picked up all the debris.

I appreciated all the help with the insurance company. I appreciated the prompt communication.

Overall, the work that Guardian Roofing & Siding LLC was clean and organized.

Josh Ramirez sales rep corrected my insurance and was able to get me a lot more.

NOthing to improve, I generally don't recommend things to people.