Very knowledgeable & friendly. There were a few bumps along the way, but they went above and beyond to help an older person understand.
Up to this point, I haven't observed any problematic issues. I am generally approving of their services.
In the last 5-10 years I’ve had numerous experiences with various “professionals” not delivering on their quality or service promise. With a project as big as Solar, I prepared my expectations for things to not go perfectly. With Green Ridge, it finally did!
The initial consult, inspection, permitting, installation, and overall customer service…everyone on the team was a pleasure to work with and made the whole process incredibly easy.
The company's sales and administrative process is very good up front and Green Ridge delivered the expected system. However, the operations on the ground, conduit installation, and leaving the site dirty really marred the overall experience. Lack of follow-up from the company just further reinforced a more negative perception.
Not only they were prompt with the follow-up to our inquiry, they were also seamlessly easy and available to answer any of our questions and to work with us through the process.
36 days from initial contract to PTO. outstanding!!
Physical project was efficiently installed, with seemingly excellent materials and workmanship.
I already have recommended Barry Poust
They were very thorough and affordability priced. The staff was good about walking us through the process and from initial visit to install went surprisingly quick. No hang ups on paperwork or permitting flow.
We have been so impressed with Green Ridge Solar and the attention to every detail! This isn’t just another project to GR, but a welcome to each home to the community that cares.
Took so long to get installed, now I have a high electric bill cause not enough summer sun due to late inspection, cause someone forgot to call it in, so now I have 2 pmts at a higher cost because of it.
They were wonderful from start to finish. I felt like the initial person I spoke with was honest and gave me all the information I needed to move forward and walked me through the process better than the people I had talked to in the past.
We have considered a solar installation for quite some time. Green Ridge did not over-sell, nor pressure us into a transaction. We found them professional, patient and responsive to our concerns.
Great process from sales to installation. Informed all along the way and questions answered with respect and good, understandable information.
They were very professional and helpful in all communication. Very knowledgeable and I appreciate the company does ninety-nine percent of their work in house. They do all the work in sales, and they don't contact a bunch of strangers to come to my place.
As a climate change teacher, Green Ridge Solar does a great job of helping Portlanders become energy-independent. They made the entire process go smoothly and with ease.
The performance of my system has met the expectations that were given.
I would and have recommended Green Ridge Solar. They were honest, efficient, timely, and completed their part of the overall job very quickly. I am very happy with the results.
They are professional, thorough, kept us informed all the way. Very easy to work with.
Excellent professional group
From start to finish Green Ridge Solar and all of their employees were very friendly and professional. They answered all of my questions and dispelled all of my fears.
Green Ridge Solar is a solid company that works hard to satisfy their customers. My rather complex solar & storage system had a series of post-installation issues. Green Ridge worked doggedly over a period of months (including numerous on-site visits coordinated with the manufacturer's field technicians) to get everything fully resolved. Green Ridge was responsive and helpful throughout the entire process.
They were very pleasant to work with.
I was extremely happy with the process and the result of the work.
They were a pleasure to work with and answered all my questions.
Green Ridge Solar was wonderful to work with.
Overall, they were a pleasure to work with. There were a lot of issues with the installation and activation that delayed the project. Overall, they were accountable, it just took time to take care of.
Green Ridge Solar operated with a sense or urgency prior to install. Not so much afterwards. Got the Permission to Operate from Pacific Power 13 days ago and the system STILL has not been turned on. Green Ridge is not returning calls/emails.
There are still issues being fixed, and I still don't have a working system from Green Ridge Solar.
Too much red tape. We’ve done this before and it wasn’t this complicated.
Organized and thorough process. Incentives made it possible for us to accomplish our project.
Great sales person great communication always able to answer questions. On the other hand, the installation team not so great. We found Tere roof no communication whatsoever after installation happened no walking through how the system worked pretty much have to learn on your own.
They were right on top of everything all the time. They let us know every move that they made.
I highly recommend this company if you are considering solar energy for your home. The employees are professional, communicate well, listen to your questions and answer them appropriately. You deal with several different people throughout the process of installing panels at your home, but each person is skilled in the area they are communicating with you about, e.g., salesperson, home inspector to gather deals about your roof, engineer, electrician, etc.
The process was easy. I got all my refunds and bonuses.
Green Ridge Solar did an excellent job and were very helpful.
We met with several vendors and researched online before choosing Green Ridge. We wanted a local company which had experience in our area and was locally managed. We also appreciated that this company's owners and some of their employees actually used their product.
If there is a problem with the installation of solar Greenridge Solar will solve it and get the install done ! ASAP and affordablely.
Green Ridge worked with me to design a PV array and then Green Ridge delivered.
For the most part, we are happy with our solar system now that it is up and working.
Green Ridge Solar also has a roofing company that they were able to recommend since we knew we needed to replace the roof for this project. That was very helpful and definitely part of our decision to go with Green Ridge Solar.
There was a period of time where it became a bit stressful because we needed structural upgrades to the roof. We had asked about this early on and been told that usually structural upgrades are not required or very minimal. Once it became apparent that structural upgrades were needed, Green Ridge Solar was slow to communicate, and it took several tries to find out where we were at and what the options were including the impact on the cost.
Having said that, once the options were laid out, Green Ridge Solar provided an option that kept our project within our original budget and that we were happy with. It would have been nice if we'd been able to get it resolved earlier and been able to have our system up and running during the Summer months.
We didn't start our solar journey with green ridge, and our first representative from them was let go after we started the process. But, even with those barriers,they were professional , prompt, and gave us great service and value.
I have already recommended them several times to people.
Green Ridge Solar did an excellent job. All their people were top-notch.
The communication was not great after we purchased and left the sales department. The agency did not tell us when things were shifting location plans and more digging/excavation needed to happen and they did not communicate with us when we were getting billed but the project wasn’t complete. When I communicated with them they disregarded my request and were condescending.
We have recommended someone.
These folks are great!
Entire staff was professional, friendly and committed to delivering a solid product. Informative without the hype. My project was finished ahead of the original timeline and I am very happy with the result. Highly recommended.
They did a good job and were very professional.
Green Ridge was super easy to work with. The sales team was great, the planning team took changes I asked for without batting an eye. The install guys were terrific and super professional. My kids were out watching and the guys were curtious and their language was appopriate. It was cool to see a company work to please its customer. I would hiighly reccomend using Green Ridge for getting solar.
Green Ridge Solar was easy to work with. They did all of what they said they would do, and they did it in a personal and professional way.