great parking, able to seeoutside , classes on other side of building than weight room

The facilities are clean and offer many activities.

Everyone is very friendly and make you feel welcome and comfortable. You have a great variety of classes that cover just about anything you might want to work on. Love trying all he different classes. Never any judgement, you can do you.

No matter what day or time that I use the weight room; I need to wait to get on machines. I don’t need to use the machines in order, yet often every machine is being used. Same with treadmills.

Clean, friendly staff, and variety of workout equipment.

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I use the pool.for lap swimming and the pool is always inviting , clean and clear and the chemicals balance good. The lifeguards are friendly and accommodating. Anything can happen in the pool and it is great to know we are safe there. The pool area and locker rooms are very clean and pleasant. The pool is open every day, including Sunday. Fellow swimmers are pleasant and always willing to share lanes if needed. I have also participated in aqua fitness classes , which are offered Mon thru Sat. The instructors are certified and offer wonderful classes for any age.

I am just getting back to going to the Y on a regular basis for cardio & toning. Glad to see both new rowers are back in order!

I have had several unpleasant experiences at the front desk due to ymca not being able to have the correct info for my membership. I tried fixing it so i wouldnt get harrased but nothing works. I will take my business elsewhere.

Very friendly, welcoming, up to date equipment. Offers many classes for everyone to choose from. Impressed with the director, that showed me the work out equipment , answered all questions with ease.

The group fitness room is kind of a train wreck. It’s disorganized, more hand weights & racks for them are necessary; and many need to be replaced since they are worn with coating peeling off. Are they ever wiped down? I definitely have to wash after because idk when anything has been cleaned.

Tape on the floor indicating proper spacing would be wonderful for classes like BodyPump. St Petersburg does this to ensure ppl don’t set up too closely which can definitely be an issue.

I like everything about this Y, the teachers, the staff, the classes.

I am a type 1 diabetic...and old. Once the squad was called and once I had to leave Silver Sneakers workout. The care I receive from staff and other members was exemplary. I continue to come to the Y because I know I will be taken care of. The classes are great. Wilda is amazing in that she know so man of us individually and teaches to our strengths.

Beautiful facility, clean, friendly staff. Variety of classes, good hours.

Friendliness, Assistance when necessary!

I love my Y! Something for everyone. Staff is so friendly and engaging. instructors very knowledgeable and exciting!!

I like the group classes very much but wish fewer mid day class times were Silver Sneakers focused. Also I have asked several times for the PH Y to consider adding Les Mills Tone class. I used to take that class at the Clearwater Y and loved it. No one has responded to me when I’ve submitted the request via note card provided by front desk. That is a disappointment. I mean why ask for feedback and contact info if there is no follow up or acknowledgment. I do think the Y is a great value.

Clean and great atmosphere

More senior classes in the morning

This is our second time doing volleyball in this Y league. I only agreed to do it a second time because my son wanted to be with his friends. He and I already knew the program was a joke the first time, but I thought it couldn't possibly get any worse. I was wrong. This time, it is a COMPLETE joke. My son is essentially coming to "play" "volleyball" or stand around on the court watching clueless kids that aren't getting real coaching watch the ball hit the ground over and over and not much more.

Coaching? What coach? They didn't have a coach for our team so some kid's mom or some clueless volunteer teenager on her phone pretends to be the coach when they aren't busy. Why am I paying to get some parent that thinks they are qualified to be a "coach"? You don't just magically become an effective coach just because someone tells you that you are a coach now.

We go to the open gym on Sundays and (I'm not exaggerating one bit) literally 5 mins of open gym playing is far more beneficial for my son than an "hour" of practice or the games. Definitely not being coached and little to no learning is happening.

Rules are stated but not followed. Description of the league sign up doesn't match what you get. The net is embarrassingly pathetic! It's not that difficult to pull of basic things in a program like this. We are not asking for the world, just simple basic things that even a child could organize. You guys can't even do that. It is clear that everyone hates their jobs and is just phoning it in. I thought I9 league was bad but the Y is at a whole other level of incompetency. No wonder the Y programs are infamously known to be the laughing stock of the community. Your reputation precedes you.

We decided to try the volleyball skills development program simultaneously at the Trinity Y, and they have better coaches, but that's still not saying a lot compared to the Palm Harbor "Coaches". At least they have real nets that you can actually play off of but the coaches are not trained to be real coaches. Just because someone knows how to play well, doesn't mean they will be good at coaching. The kids stand waiting in lines most of the hour just to get one touch every 3-5 mins. This is breaking one of the cardinal rules of coaching. The most basic coaching class teaches that kids should have very little down time. You are paying like a dollar for every time your kid actually gets to touch the ball. The rest of your money is going toward teaching your kid how to stand and wait for their turn in line.

I think I will start a sport program where people actually pay me good money to have their kids come and stand around a ghetto saggy net and allow anyone with a pulse to volunteer that is willing to pretend to be a "coach". Then teach the kids next to nothing, and have them wait in line most of the practice and have so many kids on a team that there is even less time to be on the court during a game. Oh and give a high schooler girl a whistle and call her a "referee" while she is zoned out on her phone or eating her dinner while blowing the whistle. Professionalism that resembles the quality of the net. Bravo YMCA!

The pool is monopolized by swim teams, lessons and special needs. No lap swim until late at night. Unacceptable that the swim teams get prime hours (3-7pm and 7:30am - 11am Saturdays. Some of us work and can come in the mornings unless you open earlier like 4:30am.

Offer something for everyone and very friendly staff and instructors!

Te mumber of different classes and activities that the Y offers.

I would like to sincerely thank the YMCA, especially Carolyn, for their outstanding support and assistance. Their dedication to serving the community and helping individuals and families thrive has made a meaningful difference in many lives. The staff are compassionate, professional, and always willing to go the extra mile. I highly recommend the YMCA to anyone looking for a welcoming organization that truly cares about the well-being and success of its members. Thank you for all that you do.

Scheduling of classes. I’ve emailed more than once on my grievances on this to no avail.

Eileen is an amazing instructor! My older son learned from her and absolutely loved her, so when it was time to find a private instructor for my little one, there was no better choice. She is kind, patient, caring, and truly wonderful with kids. We feel so lucky to have her teaching both of our boys and are very grateful for everything she has done for them. I highly recommend her! ❤️

I often recommend the Silver Sneakers classes to neighbors or friends at church.

I use the exercise room, the stationary bike and four machines.

The Palm Harbor YMCA is always clean and inviting.

More classes & variety are needed.
Friday,sat&sunday should be filled with classes.
When the snow birds come back the classes are Overly crowded & impossible to get space. All classes should require reservations.
I’m thinking of putting my membership on hold during snow bird months & paying a private gym for a better experience

From the first time I walked in the door, everyone was wonderful. Special shout out to greeters and Chris who coached me. I cannot stress enough, this YMCA is as good as it gets!

I love the facility. The staff is fantastic, and the amenities are really nice.

We have been looking for an organization where athletic talent was not the entire focus but rather sportsmanship, learning the game, and building confidence. The Y basketball has been perfect for our son!

I am going to bring my husband with me next time I go to sign him up for membership!

It is a nice pool.

Please see my comment under facilities.

I feel the Y has deeply rooted age discriminations.
How expensive is it to have the family pool open for 2 hours a week for water exercise?
Is it just because almost everyone in the pool is over 65.

The “family” the y is always touting does not include seniors.

I find it puzzling that there is NO response except BUDGET.

That is just BS

Why recommend? I just would not.

I would not recommend this location to anyone. It’s very unfortunate that in 2026, there is still such a lack of diversity here. The front desk staff was not friendly, and I was very unhappy with the way I was treated.

I was told this location is franchised, but that does not excuse the experience I had. I recently moved back to Palm Harbor, where I’m originally from and grew up, so this experience was especially disappointing.

This YMCA left a bad taste in my mouth. I will be taking my money somewhere else. If you’re Black, I encourage you to take your Black dollars to a location where you feel welcomed, respected, and valued.

I would like to get my kids more engaged and would love to see weight lifting class for the pre teen and young teen age group

A few improvements/problems are needed & have been requested by multiple customers & multiple times but the Y has not addressed any these issues. Does anyone even read these surveys???
1. Crosswalk painted lines in front of Y. The speed bumps are NOT enough to slow down drivers.
2. Women’s locker room floor tile is EXTREMELY slippery when wet. Woman have slipped & fallen. One cracked a rib.
Please put down no-skid strips.
3. Please bring back the Tuesday-Thursday 8:00 shallow water exercise class. It was canx with NO explanation.
4. Please DO NOT lock the hallway individual shower/bathroom doors on the weekends. These showers are needed (even on weekends!!)

I would like to see more evening water aerobics classes. There were people in the later water aerobic class, who are unable to make a morning class. I was disappointed when it was cancelled.

I love the staff, classes & the friends that I’ve made!

We have been at the PH Y for swim lessons almost 9 years, since our son was in the first class at 6 months old. Overall, we have loved the experience. Your programs and instructors have been instrumental in teaching our son to swim and we would recommend you to anyone who asked.

Group swim lessons were inefficient and poorly organized. The teenagers running it clearly don't know how to interact with little kids and got annoyed/exasperated quickly. They didn't have the classroom management skills needed to keep the kids on task and so there were a lot of wasted time. I will never understand how a kid is supposed to learn a stroke from a teacher who won't get her hair wet. That's not how I learned and it's again, super inefficient.

The staff welcomes me as I walk into the building. I do tell people about the YMCA App .. I need to use it more often

I would love to see some classes in the afternoon or early evening

There are only 2 stair masters and one of them is broken. As a result, I was unable to use the stair master recently because the other one was being used. Please fix as soon as possible. Thank you!
Also, have you considered getting the EGym like the

Professional staff. Free class is very useful to the community.

Nonstop cancellations of classes. Lifeguards not paid a “living wage” and cancelling a water aerobics class in August for a BS reason. This is a well-to-do Y but all money that is brought into this branch is then sent out to other locations. Since Mr Director claims that cancellation of an August water class was due to budget cuts, then he needs a big cut in pay. You don’t cancel a class that has 20-38 members and well attended. Word of mouth advertising is against you for the above reasons.
You got rid of comment cards so you wouldn’t have to hear any negative feedback. Must have too many negatives that you refuse to hear.
Swim team brings in money so you shouldn’t be crying poor.

It is a clean, friendly place to exercise.