I am going to bring my husband with me next time I go to sign him up for membership!

It is a nice pool.

Please see my comment under facilities.

I feel the Y has deeply rooted age discriminations.
How expensive is it to have the family pool open for 2 hours a week for water exercise?
Is it just because almost everyone in the pool is over 65.

The “family” the y is always touting does not include seniors.

I find it puzzling that there is NO response except BUDGET.

That is just BS

Why recommend? I just would not.

I would not recommend this location to anyone. It’s very unfortunate that in 2026, there is still such a lack of diversity here. The front desk staff was not friendly, and I was very unhappy with the way I was treated.

I was told this location is franchised, but that does not excuse the experience I had. I recently moved back to Palm Harbor, where I’m originally from and grew up, so this experience was especially disappointing.

This YMCA left a bad taste in my mouth. I will be taking my money somewhere else. If you’re Black, I encourage you to take your Black dollars to a location where you feel welcomed, respected, and valued.

I would like to get my kids more engaged and would love to see weight lifting class for the pre teen and young teen age group

A few improvements/problems are needed & have been requested by multiple customers & multiple times but the Y has not addressed any these issues. Does anyone even read these surveys???
1. Crosswalk painted lines in front of Y. The speed bumps are NOT enough to slow down drivers.
2. Women’s locker room floor tile is EXTREMELY slippery when wet. Woman have slipped & fallen. One cracked a rib.
Please put down no-skid strips.
3. Please bring back the Tuesday-Thursday 8:00 shallow water exercise class. It was canx with NO explanation.
4. Please DO NOT lock the hallway individual shower/bathroom doors on the weekends. These showers are needed (even on weekends!!)

I would like to see more evening water aerobics classes. There were people in the later water aerobic class, who are unable to make a morning class. I was disappointed when it was cancelled.

I love the staff, classes & the friends that I’ve made!

We have been at the PH Y for swim lessons almost 9 years, since our son was in the first class at 6 months old. Overall, we have loved the experience. Your programs and instructors have been instrumental in teaching our son to swim and we would recommend you to anyone who asked.

Group swim lessons were inefficient and poorly organized. The teenagers running it clearly don't know how to interact with little kids and got annoyed/exasperated quickly. They didn't have the classroom management skills needed to keep the kids on task and so there were a lot of wasted time. I will never understand how a kid is supposed to learn a stroke from a teacher who won't get her hair wet. That's not how I learned and it's again, super inefficient.

The staff welcomes me as I walk into the building. I do tell people about the YMCA App .. I need to use it more often

I would love to see some classes in the afternoon or early evening

There are only 2 stair masters and one of them is broken. As a result, I was unable to use the stair master recently because the other one was being used. Please fix as soon as possible. Thank you!
Also, have you considered getting the EGym like the

Professional staff. Free class is very useful to the community.

Nonstop cancellations of classes. Lifeguards not paid a “living wage” and cancelling a water aerobics class in August for a BS reason. This is a well-to-do Y but all money that is brought into this branch is then sent out to other locations. Since Mr Director claims that cancellation of an August water class was due to budget cuts, then he needs a big cut in pay. You don’t cancel a class that has 20-38 members and well attended. Word of mouth advertising is against you for the above reasons.
You got rid of comment cards so you wouldn’t have to hear any negative feedback. Must have too many negatives that you refuse to hear.
Swim team brings in money so you shouldn’t be crying poor.

It is a clean, friendly place to exercise.

Great classes and instructors. Nice people.

always consistent, clean, friendly

Great place and friendly employees. Yet you do not schedule many courses around people with jobs. Mahjong is at 2:30. Pickleball is during the week in the morning. Why not pickleball at 8 on Saturday so more can join? Etc.

I do not like the y after the high school is out it seems like a see and be seen place and with 3 kids hanging around each piece of equipment it's hard to do anything. However before 2pm it's wonderful!

I have been a member of silver sneakers for 7 years and it was the best decision I ever made. I have gained so many new friends and it is a great community.

I really enjoy Wilda’s chair yoga class! I’d like to see that class also offered on the weekend.

Very kind stuff

Facility is well maintained, friendly staff and sense of belonging. However exercise equipment is often out of service for weeks. It would be helpful to post updates on when equipment is likely to be available again.