Hard to make payments.

I had a difficult instal integrating a new array with a 15 year old existing system. This caused some difficulties and delays, but ultimately it got done.

Seamless process and quick to install. From getting my quote to installation everything was super easy

Honest, objective, educative analysis of needs and recommendations for instalation.

The Sunward staff was always quick to respond to my questions or concerns. They were very professional and knowledgeable..

They were easy to work with, and I’m very happy with the service and the product we received.

They did a great job on the electrician work, the solar work, and the installation; great job on all the technical stuff. The billing part is terrible. I won't recommend them because of the billing part; it is a big problem and equally as important.

The quality and production of the system exceed expectation.

Climate First Bank has been pretty terrible to work with. Otherwise everything was great!

They were well organized . The research and construction were good.

I have already recommended you to 9 or 10 other people.

Very professional, excellent communication and follow through. The entire project went as expected, with one small hiccup (not foreseeable) that was fixed immediately. We LOVE our system and are already seeing big savings.

They could be more communicative; however, they did an excellent job and corrected mistakes in a timely fashion.

Each member knew their task without hesitation. Each member were able to answer the questions I posed of their particular job at hand. Each member performed their functions as a 'team' and not working as individuals but as a unit whole. Great job, clean, efficient, and productive.

Any question or concern we had was answered quickly and completely. We've already recommended Green Ridge Solar to our neighbors.

They did an outstanding job and were professional. They indicated the time when they would be there, how long it would take, and adhered to that schedule for a relatively complex task. I was impressed by their professionalism, knowledge, and expertise.

Professional and quality from start to finish

Timeline met expectations, solar up and running and team was very responsive, easy to text.

They were professional and cooperative.

Their Accounts/booking/customer service person -- Tamara is excellent in responding to my long list of questions, concerns and requests.
Their installation crew, run by Sean does high quality work -- he makes them redo things that don't fit his standards
Their cost is compatible with "the market"

Elemental was very easy to work with.

Straightforward approach to bidding the project. Conscientious installation crew open and accommodating to reasonable requests. Clean and efficient installation.

I would most likely recommend the company.

They were up front, work.complwted as promised, with quality. Great communication and honored their word on everything.

They followed through with everything they said they were going to.

The communication could be better.

Very timely--kept me informed on installation timing. Also hepled with Energy Trust of Oregon and PGE coordination

Quality of the work was exemplary, but I feel you do pay a premium for it.

I have nothing but good things to say about Pure Energy Group! If you're looking for a reliable, local solar installer in the Valley, look no further.

I have already recommended it to five different people. I am more than satisfied with the work and friendliness of Power NorthWest. My system is exactly what I was hoping for when I decided to have panels and battery backup installed.

They provided a fair, detailed, and honest quote. They clearly and honestly identified solar potential and rebate qualifications and any conditions that could cause delays or additional cost. They worked well with navigating delays from the utility side and keeping the project moving forward. Workmanship seems to be solid, and they've worked quickly to answer and resolve any questions that have come up. Overall, they were exactly who I was looking for in a solar and electrical contractor.

Great planning and communication through the whole project, and took extra time during the bidding process to tune up the bid to work better for my system.

Great project communication on estimates of permitting and other things out of their control and meeting project timelines before tax credits expired

I had a smooth experience from start to finish. Green Ridge Solar was easy to work with.

The system seems to be working fine, and I haven’t had any workmanship problems. All of the Infinity employees who came to my house were awesome—they answered questions, were awesome, very helpful and professional. The problems started when I had to deal with Infinity employees I never met in person—the ones assigned as my liaisons to keep me updated on progress and to answer questions. That’s where communication broke down. Once everything was finished, the system worked fine and I haven’t had any issues. As I mentioned, everyone who came to my house was great. However, when dealing with someone on the other end of the phone—the people assigned to keep me updated and answer questions throughout the process—the experience was awful. They just didn’t do their job. I’m guessing it was because it was the end of the federal rebates period and they were swamped with work, but I would send emails, call, and text, and sometimes it would be a week or two before I heard back. Even then, their communication was poor. But anyway, that’s my only complaint.

The installation was good and professional and came off as scheduled. Everything went well until about a month after the installation. I started having a capacitor fail on one of the panels. It would fail and come back on and about a month ago it failed and never came back on. I called my representative and he said the technician would call me back. I waited three days and did not hear from the technician. I called the representative again; he again said the technician would call me back and I waited another three days. I have no idea when the issue is going to be resolved and I am not happy about that. I am getting lower bills with utilities, but I expected them to resolve the issue much more quickly.

Their follow-up is very lacking when it comes to issues after everything has been said and done.

I had a lot of problems with them that occurred after the installation. There was a breaker that went out, and I called numerous times to get somebody to come out or respond. It took several weeks for somebody to come and address it. The person who was supposed to submit the permit to get the city inspector to sign off never did the permit submission. It took another two weeks to a month before I caught it and got them to do what they were supposed to.

Installation of our Franklin battery system went smoothly. Everything was thoroughly explained from the installation to the app that monitors and controls the battery system.

The quality of the work was excellent .

I have recommended them to family and friends.

I was completely satisfied from the first meeting to the end of installation!

Look at the survey below!

Process went exactly as described. Work was done quickly. Quality of work was very good. Scott and team answered all my questions. My bills are already on the way down, it’s fun to see power going back to the grid. Very satisfied.

Sunward Power did a great job from start to finish. They were up front with the costs and benefits during sales but not pushy. I did some research on what similar projects cost in Clackamas County and the cost was competitive. When we committed to the project they communicated the steps and had leadership I could directly contact with questions. On the install the team was professional, clean, and respectful. During the final steps of the process they helped ensure everything was on point and ready to go for inspections as well as making sure we had all the paperwork we needed to receive the tax incentive. This company did a great job and I would encourage anyone in the area to look at using Sunward as they are a local company taking care of local customers.

Sunward power did an amazing job and got the project done in a timely manner.

I really liked the flow up from the staff. I also like the warranty and product quality.

Kept me informed through the process. Quality, friendly workers.

Responsive, caring, took the time to make sure we got what we wanted, and did a quality job with quality equipment. Our solar is saving us real money and preparing us for an easier retirement.

Everything went according to plan.