Everything was so perfect
Additional Comments / Overall Experience - EGM has provided professional construction services from electrical, plumbing. Tile installation, to grouting. Every tradesman was an expert in his specialty plus they were always customer friendly, e. g., plastic covered everything and floor runners everywhere. They were police, courteous, trustworthy, and considerate at all times while installing a new shower and kitchen counter.
Project Manager Knowledge & Accessibility - Edgar is a fantastic Project Manager. He was always available to take calls and frequently made project visits to go over details and keep things on track. He did a great job with keeping things on schedule and working with the building inspectors. Edgar was always very professional and friendly.
Communication - Communication from everyone at EGM was well above my expectations. This really sets them apart from other contractors.
Recognized Excellence - Edgar is awesome. Leslie and Diana were great at keeping us updated with when to expect the crews and who would be at our house every day. Toni and Raul did a great job with the drywall. I don’t remember the names of the tile guys, but they did a really incredible job with the shower.
Scheduling - I received emails, text messages, and phone calls and site visits on a regular basis. We not only knew exactly when everyone was going to show up and they always showed up on time, they always sent us reminder text messages or emails and sometimes even phone calls reminding us that their people were going to be in at a specific time on a specific day.
Recognized Excellence - Jiovanni and Kenny made sure there was a tarp down on the floors and stairs and worked very quietly. They were awesome. They did a beautiful job and I am very happy with it.
Additional Comments / Overall Experience - Leslie and Dianna in the office were outstanding and kept me informed with what was going on.