Every person we've interacted with has been incredibly helpful, knowledgeable, and genuinely nice. We couldn't ask for a better experience!

people were friendly, enthusiastic, and made the whole process easy. The agent was available at all times and made it clear she cared.

Erin was very patient and knowledgeable, the personable service makes my decision to keep my business with Edina and bundle homeowner insurance easy.

They are quick and responsive when I have questions. They also do an evaluation each year to make sure I am correctly insured. They look into options for service and make sure I am getting a good deal.

In 95% of the time, communication, reply times and details have been great. When talking with a staff member, all polite and informative.

The Customer Service from Angela Erickson is outstanding

I found it difficult to get information from the group. Renewal process was a hassle, there was never a clear timeline and I always felt like I was an inconvenience to the team that should be helping/selling me business. When rates went up significantly this year, I didn’t think twice about changing companies.

Jamie is the reason I would recommend Edina Realty Insurance!!! He found answers to my endless questions and got me the best rate and coverage for my 3 properties. Jamie really went out of his way and was brilliant, professional and never got iritated (at least he didn't show it) with all my questions and concerns with my coverage needs.

Expensive but we love Jason and his service.

Good prices for good coverage, and excellent customer service.

Easy to use, they respond well

Professionalism, availability, always completes task requested expediatly.

Allie Benish was amazing to work with in purchasing our new home and selling our old one! She made everything seemless and validated all our questions/concerns. I would suggest her to anyone looking to purchase or sell! She's a real pleasure :)

Is not good enough when Som things or you have problems they don’t do at is not good!

Pete was an excellent agent to work with! The process was smooth from start to finish and all of our questions were quickly and thoroughly answered. As first time homebuyers this was especially important to us. We would highly recommend Pete as an agent.

Attenttion to detail

Can tell others that u can look better quote for them to be satisfying

Excellent response time and quality from agents and insurance company,
Also.

VIP service

Excellent communication.

Erin McKenna is the absolute best! Friendly, punctual and works for the customer 110%

It was a pleasure to work with lisa. She made things easy and was very accommodating.

Scott was an absolute pleasure to work with. He walked us through each of our options thoroughly and led us to the perfect option for our needs!

Jason Frank was very helpful! I have recommended several friends and family members to contact him for an insurance quote! He saved me 47% on my car insurance a MONTH!

We haven't had much direct contact with your agency over the decade that you've been insuring our home and car, so I haven't formed a strong opinion. So far it seems to be a very efficient and business-like operation. Our policies are with Safeco, and I find their website and app very easy to use.

After a huge increase, your team told me they couldn't find better pricing.. A different agency saved me $2000.00! They were swift and coverage equal. We were with you a long time. I feel I should have moved on sooner.

Very responsive and very helpful finding me a cheaper rate.

Great service and follow thru

Professional. Got me the answers I was looking for.

I regularly forget I have someone who sells me this insurance and I'm not confident we're getting the best deal/coverage.

Worked out well

Well, my wife crashed our car a couple weeks ago and Traveler's sprung into action! The policy that Tony Torres quoted me came through when I needed it the most. He followed up with me after our initial conversation and worked to get full coverage transferred to my sweet 1987 Toyota Land Cruiser!

Jason and everyone I dealt with were knowledgeable and respectful. They were very generous with their time.

Scott Teece is the best!

Customer service is good but they did miss that I sold my home and never canceled my homeowners insurance. I caught it when the annual bill came up as due. I did reach out to them right away and they said they weren’t aware of the closing so I had to provide the proof. I assumed Edina (my realtor and title company and insurance agent in this case) would be connected on something like this and provide that integrated convenient service. Why else have it?

May recommend depending on needs of friends and their location

My insurance agent (Marcy Christenson) is great! She goes above what I expected, and makes sure I’m covered. She also listens to my concerns, and helps me work through any questions I have.

The team did a great job in finding me the best value of insurance

Every time we call with any questions they are on it immediately. They always return calls in a timely manner & are very friendly. We would recommend Edina Realty Insurance to everyone.

Tony is great and has made the insurance process so seamless! He is super knowledgeable and was always available to answer questions! Have already shared his contact information with family and friends.

Me gustó la asesoría del agente la calidad del trabajo

Quick response very helpful. Made great suggestions

You accidentally canceled my auto policy. Cost me 1200 and refused to either help me or make it right.

Edina representatives were polite with excellent communication.

I love the options that Aaron gave to me, he told me the challenges and how to overcome them. And found an outstanding rate with a reputable company

The team of professionals at Edina Realty worked seamlessly together to address all aspects of the home-buying process.

The reason for my rating is it is very hard to get a hold of agents when we return from trips so we never know when our insurance is reinstated.

Morgan Newman has been incredibly helpful, knowledgeable, prompt, communicative, and reliable as my insurance agent these past few years.

I appreciate her and your services immensely!

Thank you!

I always have to contact them to get me a better deal on insurance every year and yet I end up paying for my renewal before they find a better premium. My premiums have consistently gone up and is very frustrating. I know there are contributing factors such as claims. Two claims for hail damage (Mother Nature) shouldn’t be a factor in premium two car claims caused by others still was used in determine my continued coverage I believe that my age and sex is also being used as determination as well not legal.

Great communication, followup