Every person we've interacted with has been incredibly helpful, knowledgeable, and genuinely nice. We couldn't ask for a better experience!
people were friendly, enthusiastic, and made the whole process easy. The agent was available at all times and made it clear she cared.
Erin was very patient and knowledgeable, the personable service makes my decision to keep my business with Edina and bundle homeowner insurance easy.
They are quick and responsive when I have questions. They also do an evaluation each year to make sure I am correctly insured. They look into options for service and make sure I am getting a good deal.
In 95% of the time, communication, reply times and details have been great. When talking with a staff member, all polite and informative.
The Customer Service from Angela Erickson is outstanding
I found it difficult to get information from the group. Renewal process was a hassle, there was never a clear timeline and I always felt like I was an inconvenience to the team that should be helping/selling me business. When rates went up significantly this year, I didn’t think twice about changing companies.
Jamie is the reason I would recommend Edina Realty Insurance!!! He found answers to my endless questions and got me the best rate and coverage for my 3 properties. Jamie really went out of his way and was brilliant, professional and never got iritated (at least he didn't show it) with all my questions and concerns with my coverage needs.
Expensive but we love Jason and his service.
Good prices for good coverage, and excellent customer service.
Easy to use, they respond well
Professionalism, availability, always completes task requested expediatly.
Allie Benish was amazing to work with in purchasing our new home and selling our old one! She made everything seemless and validated all our questions/concerns. I would suggest her to anyone looking to purchase or sell! She's a real pleasure :)
Is not good enough when Som things or you have problems they don’t do at is not good!
Pete was an excellent agent to work with! The process was smooth from start to finish and all of our questions were quickly and thoroughly answered. As first time homebuyers this was especially important to us. We would highly recommend Pete as an agent.
Attenttion to detail
Can tell others that u can look better quote for them to be satisfying
Excellent response time and quality from agents and insurance company,
Also.
VIP service
Excellent communication.
Erin McKenna is the absolute best! Friendly, punctual and works for the customer 110%
It was a pleasure to work with lisa. She made things easy and was very accommodating.
Scott was an absolute pleasure to work with. He walked us through each of our options thoroughly and led us to the perfect option for our needs!
Jason Frank was very helpful! I have recommended several friends and family members to contact him for an insurance quote! He saved me 47% on my car insurance a MONTH!
We haven't had much direct contact with your agency over the decade that you've been insuring our home and car, so I haven't formed a strong opinion. So far it seems to be a very efficient and business-like operation. Our policies are with Safeco, and I find their website and app very easy to use.