Our experience with Edina Realty was wonderful. Everyone we worked with was professional and responsive to questions. It was a very smooth process.
I have always had good experiences with the staff, even on complicated things.
Angela is terrific, very responsive and very knowledgeable.
Jamie Lebakken is hands down the best agent around! He takes his time to work with you, talk through all the options and help you find the choice that is right for you. Jamie truly cares about his clients and will always have my business and referrals.
Easy to work with. Great value of product.
Ms Sade is a wonderful, intelligent, professional, passionate person. She knew all the questions I asked her. It was a pleasure working with het and she is a part of my family.
Morgan is great to work with! So appreciate her!!
Always fast and friendly with answers and responses.
I was confused as I wasn’t served by edina realty but rather Home Services. Then I’d get bills from my carrier (Travelers) that were different from home services.one time I had a person ftom home services say I want covered on my rental. Then I said are you sure? Then she checked and sure enough I was right. Made me lose a little confidence in what I had and who was watching over me. Then recently billed for one quarter by Travelers and Hime Services insisted I was behind two quarters and said I could not do auto billing any more and owed over$ 3000 right now. I said I wanted to get caught up if really over two quarters so she took $800 ftom my debit card. Recently I bought another policy for a mobile home I just bought and confusion again over what I paid! Got billed double and she said I was on monthly bill and I said no quarterly. That carrier was Foremost. Yeah too much confusion and one very rude person on phone. Do you really listen to conversations ? I should have rated 1?or 2 but I was feeling kind
Wry responsive and helpful
You guys handle things very well, and especially:PATIENTLY
Jamie and team are great to work with!
Had trouble having agent return calls since July and when looking into rates since he was a broker got calls and texts and emails from several others than him. Jaq, Ben and another Ben called several times of which I thought were scams. Even got a call from a guy in Arizona. I told my agent we are seniors and have always worked with an in person agent. He totally understood and never happened on my first experience. Unacceptable and will never deal with a broker again or Edina Realty. Do better.....
Everyone was great to work with. Our rep found us a great deal on our homeowners insurance!
Had continued problems with having the correct quote on the paperwork that needed to be signed. Felt repeated pressure to add more policies (Umbrella) …& trying to convince to switch auto Even though it was double the amount & being told it was just better to bundle…Did not feel the agent was present & knew whom they were talking to at times …they seemed distracted…that being said I did save a lot of money but not really happy about the customer service
Denise took charge and took care of every thing she could, helping me learn about the process, what actions need to be taken and when and why, and facilitating my efforts when needed (ie: bringing me paperwork to be signed on time etc). I felt very confident in her ability to help me.
The ease of talking to a professional and great advice.
Because Amy Caron is the best.
Edina Realty Insurance (Marcy) help me get better coverage for less money
I really like my agent, Megan!
Any time we reached out it would be days before we heard back. Usually we had to follow up. Happy to collect our money but not happy to do anything to work for it or explain a darn thing.
Friendly, effecient and effective.
Communication can be better. I was not notified that a refund check was forthcoming that could have pre-empted some confusion and angst.
I don’t know anything about this insurance. Not sure why I got the email
The Edina Realty team is always so kind, thorough, efficient and friendly!