Had trouble having agent return calls since July and when looking into rates since he was a broker got calls and texts and emails from several others than him. Jaq, Ben and another Ben called several times of which I thought were scams. Even got a call from a guy in Arizona. I told my agent we are seniors and have always worked with an in person agent. He totally understood and never happened on my first experience. Unacceptable and will never deal with a broker again or Edina Realty. Do better.....
Everyone was great to work with. Our rep found us a great deal on our homeowners insurance!
Had continued problems with having the correct quote on the paperwork that needed to be signed. Felt repeated pressure to add more policies (Umbrella) …& trying to convince to switch auto Even though it was double the amount & being told it was just better to bundle…Did not feel the agent was present & knew whom they were talking to at times …they seemed distracted…that being said I did save a lot of money but not really happy about the customer service
Denise took charge and took care of every thing she could, helping me learn about the process, what actions need to be taken and when and why, and facilitating my efforts when needed (ie: bringing me paperwork to be signed on time etc). I felt very confident in her ability to help me.
The ease of talking to a professional and great advice.
Because Amy Caron is the best.
Edina Realty Insurance (Marcy) help me get better coverage for less money
I really like my agent, Megan!
Any time we reached out it would be days before we heard back. Usually we had to follow up. Happy to collect our money but not happy to do anything to work for it or explain a darn thing.
Friendly, effecient and effective.
Communication can be better. I was not notified that a refund check was forthcoming that could have pre-empted some confusion and angst.
I don’t know anything about this insurance. Not sure why I got the email
The Edina Realty team is always so kind, thorough, efficient and friendly!
Tony is so professional! Very knowledgeable, friendly and a great cook!
Quality care with quality insurance coverage and done in a timely manner! Thank you!
Horrible to communicate with
Ben and Cheri were excellent!
Great service!
Very easy to deal with. Very knowledgeable. Worked to get me the best deal.
Jamie is always on the ball.
Great service and excellent coverage.
Annual phone call to review policies
I have been trying to bind a policy with Keegan Johnson for over a month now, and I keep getting the run around. I'm going to take my business elsewhere.
Martha Webb is amazing! Very smooth transaction and exceptional service!
Great communication. Our questions were answered promptly and completely.