The quote cost was close to final cost.
Staff and crew very good.
I will definitely refer Craig Van Lines to friends and family alike. 8
Fred was very professional. His weight assessment was incredibly close to the actual one. The workers were kind and took care of my belongings as if they were their own. Their prices are very good compared to others in the area.
Movers were to deliver specific items to a second dropoff. As they had exceeded the condo time limit for the first stop, they lied and told us all of the boxes were unloaded at the first stop. Instead they took over 30 boxes to the second stop and filled an entire one car garage full. They later lied and said we had designated the boxes for the second stop.
We moved many times in military and this was our first move as retirees. Craig was outstanding from the front office that helped arrange labor to assist at our destination with some things we moved to the great driver that picked up and delivered our stuff. Top shelf crew
I chose this company because I like that it is family owned and they care about their performance and clients.
My move was from Virginia to Alabama with a full house of belonging. Any move is stressful in itself, but Craig made it incredibly organized and met all my timeline requirements with no issues whatsoever. Family owned and operated. Service from start to finish was excellent. Calls always answered by a human, almost always a family member.
We couldn't have done it without your wonderful movers. They were a life saver for us to get all the basement things moved.
I do not typically volunteer recommendations
I strongly recommend them. The packers and movers were great.
The friendliness and efficiency of the providers was refreshing and welcome as it eased some of our tension about the move.
Incredible service and staff!
Please read all my subsequent comments. I tried to be very clear.
I've used them twice. I have been very happy with them both times.
they were efficient, on time, willing to make changes, overall very good
The total willingness of the entire team to accomodate my reqests.
Experience shines. Highly trained professional crew made the experience completely stress free! The crew took charge in a timely respectful manner. All of the cargo arrived safely to my new home. Thank you.
I am not happy. Craig Van Lines moved me from Spotsylvania to Fairfax and then to Missouri, and I am not happy. I found items of mine broken, and I am still finding things broken. I was quoted $8,033 for them to move me to Missouri, and when I was presented a bill once I got to Missouri, it was $9,000. Whoever quoted me was basing it off 6,000 pounds, but the truck weighed 6,000 pounds. The first thing to come off the truck was my pickup truck, it is an old truck, but the man who took the truck off the trailer left the windows down on a windy day, and it tore the ceiling of the truck all to ****. The glass in the gun cabinet was broken, and I noticed the other day when I was in my shed that one of my fishing pole had a chunk of wood missing. I haven't unpacked everything yet to see what else was damaged in the move.
The estimator offered me a quote; I went with that quote number. When they came to pick up the items, I was going to add two televisions and wanted to know the difference; I also let them know we might be transporting four or five cases of water. When the move came, we decided not to do the cases of water. The estimate, at the time of picking up the items, was almost $2,800 more. I received a bill of lading on November 20, and I responded to the email on November 22; no one has contacted me yet. I called the office and spoke with Cindy. She said she would speak with Jack, and Jack would contact me, but I have not heard from anyone. I got the full replacement insurance.
Easy to deal with. Fair prices. Good communication that made us feel confident in their service.
Everyone was extremely helpful, knowledgeable, and friendly. From the estimate Mr. Craig gave and personally came to our home to our moving crew! They made our move out of state a great experience! Thank you!!!
The problem I had with Craig Van Lines is that when the guy came in and was done, he quoted one price, and the price increased by $2,000. Make sure you get the final price because I didn't think that was right to do.
For three generations of my family Craig’s has been amazing partners in the big transitions in life. We are forever fans.
Truck broke down twice. Had to unload and reload. Truck also wasn’t big enough. This is my third move with them. So I know this was not how they operate
My only hesitancy is the cost (see below -- it was much higher than what was estimated).