Highly recommend them

Value Received

Value Received - Everything went as it should have a highly recommend them to anyone 20 years later I got another new roof from them great job Collins Roofing

See It Near Me

See It Near Me - I recommend Collins Roofing very professional this is my second time around with them 20 years ago I had them put on a roof and 20 years later I'm back with them great company

Areas For Improvement

Areas For Improvement - Everything was just right

Areas Of Satisfaction

Areas Of Satisfaction - Very satisfied with the way they work

Current Referrals

Current Referrals - Would highly recommend them

Recognized Excellence

Recognized Excellence - Everyone was very professional starting with Andrew and Carlos and his good workers

Additional Comments

Additional Comments - Love !! my new roof

All was excellent except for two matters which were very costly for me. I had new expensive gutters with leaf guards put on the front and side of house just a few months before I had the roof replaced. I was told by the gutter professionals that I should not have the back gutters replaced until after the roof was put on. I had an excellent warranty (15 years or so) on the new gutters and I sold my house before the roof was put on (condition of the sale) and the warranty would transfer to the new owners. When I worked with the initial sales contact from Collis, who was professional and set up everything, he texted and emailed as we finalized the contract that the gutters would not need to be removed and that Collis would only remove the back gutter (and I contracted with my gutter company to replace with new gutters there). Dustin was outstanding after work was started and kept me advised throughout the process. The second day he mentioned that the front gutters would have to have the leaf filters removed and they would place them near my garage door as Collis would not put them back on. I was not happy. I called my gutter company and hired them to come out when the roof was completed to put back on. When the gutter company came out, the owner (Travis) told me the front gutters had been removed and renailed back into place. They were not level and they could not repair and that they could not honor the warranty on the gutters. He also contacted Dustin who said he shared with his manager. I never heard again. The second issue was really bizarre. A few days after the roof was finished, I began having issues flushing the toilet in the north side of the house. I was moving and my partner had to have surgery and was basically bedridden for the two weeks before our closing after his surgery, so I was alone in dealing with everything. The toilet began to overflow when flushed and water began backing up in that bathtub. One evening around 10 pm I was washing clothes (laundry room same side of house) and water gushed out of the toilet, out of the bathtub and flooded two bedrooms, the laundry room, the hallway, the bathroom and into the garage. The water had fecal matter, toilet paper and other. I was mopping trying to clean when it happened again, and then 30 minutes later again. I had a plumber come out at 11, he turned the water off. He told me that when the washer was draining it was causing the flooding as all connected to same blocked pipe. He came the next day and took his camera on the drain snake and came upon a knife looking metal object many feet away in the pipe under the dining room area. He was able to retrieve it. It was a Stanley shingle cutting tool. He said the new largest vent on the roof was directly above where the tool was in the pipe and the only way it could have gotten there is one of the workers dropped into the vent. I did take pictures of it and sent to Dustin. It cost me over a thousand dollars and that does not include the hundreds I paid to the gutter company to put the leaf filters back on and the loss of the warranty for the new owners. I moved in early June. I did inform the owners of all. So Collis was fabulous and these two huge issues for me were unique and probably would rarely occur. The stress and clean up was the worst and hiring help with my partner deathly ill in one of the bedrooms that flooded.

Areas For Improvement

Areas For Improvement - Exceeded my expectations

Areas Of Satisfaction

Areas Of Satisfaction - Project as a whole

Current Referrals

Current Referrals - Not at this time, but most likely in the future

Recognized Excellence

Recognized Excellence - Was impressed with everybody that I was putting in contact with but job superintendent Chris was spectacular and his exceptional attention to detail

Additional Comments

Additional Comments - No

Shingle Appearance

Shingle Appearance - Color goes great with house color!

Areas Of Satisfaction

Areas Of Satisfaction - Great clean up at end of job. THANKS, Chris, for getting dumpster picked up early!

Recognized Excellence

Recognized Excellence - Dave C. in sales. Chris B. i customer success. Abel and his great crew!

Please read below

Shingle Appearance

Shingle Appearance - Collis came and brought color samples and together we chose the best roof for me. Thanks to Chris Zweifach!

Value Received

Value Received - This is the second roof that Collis has installed for me. They did a great job the first time, so it was an easy decision to call them for the second roof.

Areas Of Satisfaction

Areas Of Satisfaction - The entire crew was friendly, showed up on time and finished in two days. They cleaned up the property at the end of each day. Their dumpster delivery person was friendly and removed any unused supplies when he picked up the dumpster after the roof was installed.

Current Referrals

Current Referrals - I gave a card and recommendation to one of my neighbors, who complimented the new roof.

Recognized Excellence

Recognized Excellence - Chris Burdette and Chris Zweifach, Brian and Jayden for their installation of the pest prevention closure.

Additional Comments

Additional Comments - I would recommend Collis to anyone who needs a new roof. They are professional, courteous, and follow through with the agreed upon plan. Great company, beautiful roof!

Yes with a five start rating from the beginning of the process to the end result--no stone unturned excellent respectful workers

Contractor Knowledge

Contractor Knowledge - Memorization of all the wood sizes and material needed and calculated with ease

Professional & Organized

Professional & Organized - Every team member in sync-- fast, thorough and professional

Communication

Communication - Daily communication from the whole team the superintendent was there daily

Installation Crew

Installation Crew - The installation crew could not of been better through he heat, rain, pounding always a smile and a laugh--and excellent skills--Carlos and Hulio thank you

Shingle Appearance

Shingle Appearance - Looks great

Quality Of Workmanship

Quality Of Workmanship - I'm not easily impressed but Collis Roofing was the best.

Clean & Safe

Clean & Safe - Not one nail found in the drive or yard yet ---2 weeks later

Work Done Right

Work Done Right - As expressed Pleased with the Company I hired Collis Roofing-- thank you Andrew for starting the process and meeting with me 3 times prior to signing the contract

Problem Resolution

Problem Resolution - Every piece of wood needed and replaced and there were plenty

Schedule

Schedule - Great results in 3-5 days

Appointments & Meetings

Appointments & Meetings - These meetings were daily with the whole crew and the superintendent Kai

Value Received

Value Received - Reasonable quote --I met with 2 other companies sold thank you Andrew Mosher

Areas For Improvement

Areas For Improvement - I don't know they were great with each other and as a team

Areas Of Satisfaction

Areas Of Satisfaction - The whole experience even though stressful--- it was contained with the team's support

Current Referrals

Current Referrals - This survey I hope will sway others to hire Collis Roofing as a Director of Nursing I expect dependability, clear communication, adaptability, accountability --mutual respect and a job well done

Recognized Excellence

Recognized Excellence - Kai, was the superintendent during my roofing replacement-- he was kind, considerate and was continually on the go for all supplies needed to continue the job in a timely manor. He encouraged the team and supported them and resolved all my concerns--this experience with Collis was one developed with trust understanding and in my opinion done with an excellent team from start to finish.

Additional Comments

Additional Comments - Thank You

Shingle Appearance

Shingle Appearance - We were replacing a 7 year old roof done by a different contractor (shingle warranty). After a failed shingle, I didn’t feel comfortable using the same person that failed me - that’s where Collis comes in. I had it in my head that they’d be the most expensive - they proved me wrong. They came in with a great price and an even better warranty. I can’t say enough great things about my experience.

Problem Resolution

Problem Resolution - No problems to resolve. They were spot on in service.

Communication

Communication - I dealt with Chris who went out of his way to ensure everything was done properly and on time. He is professional and very pleasant young man. Thank you Chris.

Installation Crew

Installation Crew - The crew were very professional and did an excellent job. Totally recommend it.

Shingle Appearance

Shingle Appearance - Shigles used look fantastic and of excellent quality.

Excellent service and very professional

Contractor Knowledge

Contractor Knowledge - Very supportive and detailed repair

Professional & Organized

Professional & Organized - Close support from everyone involved in the job

Communication

Communication - Always kept me informed as unexpected repairs came up and explained everything clearly

Installation Crew

Installation Crew - Can’t recommend enough!!! Very hard working and diligent work performance! The best I have seen!!!

Shingle Appearance

Shingle Appearance - Beautiful and looks awesome 🤩

Quality Of Workmanship

Quality Of Workmanship - Very detailed and true professionals.

Clean & Safe

Clean & Safe - Site clean up went smoothly!

Work Done Right

Work Done Right - I would recommend this service to anyone needing a new roof or a repair done right.

Problem Resolution

Problem Resolution - There were definitely damages found and fixed correctly!

Schedule

Schedule - Did their very best to keep everything done on time!!

Appointments & Meetings

Appointments & Meetings - I received all details up front and was impressed by how smooth everything went!!

Value Received

Value Received - Excellent job that definitely needed to be done.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Did not get frustrated with my phone calls and asking multiple detailed questions!!

Current Referrals

Current Referrals - Joe and Betty Ivory

Recognized Excellence

Recognized Excellence - I checked 10 other companies and chose Collis because they were up front and did their best work!!

Additional Comments

Additional Comments - Did their best to help keep me informed and my cost down.

Shingle Appearance

Shingle Appearance - I am satisfied with the appearance of the shingles used.

See It Near Me

See It Near Me - N/A

Areas Of Satisfaction

Areas Of Satisfaction - Communication was great.

Current Referrals

Current Referrals - None at this time

Recognized Excellence

Recognized Excellence - Everyone was very nice and professional

Additional Comments

Additional Comments - Overall it was a very positive experience and I would highly recommend Collis Roofing to others.

Yes

Contractor Knowledge

Contractor Knowledge - Good

Professional & Organized

Professional & Organized - Good

Communication

Communication - Good

Shingle Appearance

Shingle Appearance - Yes

Quality Of Workmanship

Quality Of Workmanship - Yes

Clean & Safe

Clean & Safe - Good

Work Done Right

Work Done Right - No problems

Problem Resolution

Problem Resolution - Yes

Schedule

Schedule - Yes

Appointments & Meetings

Appointments & Meetings - Yes

Value Received

Value Received - Yes

Areas Of Satisfaction

Areas Of Satisfaction - Quality

Current Referrals

Current Referrals - We have recommended you to a number of friends. If they use you they will mention us.

Recognized Excellence

Recognized Excellence - Andrew was very professional and accommodating.

Additional Comments

Additional Comments - No

Highly recommended for roofing services..

Shingle Appearance

Shingle Appearance - Shingles used and color are really good

Areas For Improvement

Areas For Improvement - No

Areas Of Satisfaction

Areas Of Satisfaction - Roofing

Current Referrals

Current Referrals - Yes

Recognized Excellence

Recognized Excellence - All of them have exceptional services

Additional Comments

Additional Comments - I was a great roofing job..

Jonathan made this happen.

Recognized Excellence

Recognized Excellence - Dave was a big part in my choosing Collis to replace the roof. He is professional, knowledgeable, and a really sincere and honest guy.

Additional Comments

Additional Comments - Thank you for a fantastic new roof, done quickly and professionally!

Contractor Knowledge

Contractor Knowledge - Great

Professional & Organized

Professional & Organized - Great

Communication

Communication - Great

Installation Crew

Installation Crew - Great

Shingle Appearance

Shingle Appearance - Great

Quality Of Workmanship

Quality Of Workmanship - Great

Clean & Safe

Clean & Safe - Great

Work Done Right

Work Done Right - Great

Problem Resolution

Problem Resolution - Great

Schedule

Schedule - Great

Appointments & Meetings

Appointments & Meetings - Great

Value Received

Value Received - Great

Areas For Improvement

Areas For Improvement - NA

Areas Of Satisfaction

Areas Of Satisfaction - Both Christophers were professional and diligent with our project. Office staff were very helpful and informative as well.

Current Referrals

Current Referrals - No

Recognized Excellence

Recognized Excellence - Christopher and Christopher

Additional Comments

Additional Comments - Great experience so far.

Shingle Appearance

Shingle Appearance - Great Looking Shingle. Especially because there are different shades / colors

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Very Happy with Install

Current Referrals

Current Referrals - No

Recognized Excellence

Recognized Excellence - Wally and Dustin

Additional Comments

Additional Comments - No

Please see my Google review.

Areas For Improvement

Areas For Improvement - none

Recognized Excellence

Recognized Excellence - Chris Zweifach and the working Crew

Contractor Knowledge

Contractor Knowledge - Ken Duquette was very knowledgeable helpful and not pushy. That’s 4 of us that have used you guys now.

Shingle Appearance

Shingle Appearance - Beautiful

Great communication , excellent team , great results

Contractor Knowledge

Contractor Knowledge - Johnathan and Chris were so good

Professional & Organized

Professional & Organized - Outstanding

Communication

Communication - Best ever

Installation Crew

Installation Crew - Outstanding and neat

Shingle Appearance

Shingle Appearance - Driftwood looks awesome

Quality Of Workmanship

Quality Of Workmanship - Even the county inspector said this team did an outstanding job

Clean & Safe

Clean & Safe - No dropped nails , covered our AC unit

Work Done Right

Work Done Right - Perfect job

Schedule

Schedule - So punctual and work 7:30 until 6:00 pm

Value Received

Value Received - Would never consider another roofing company other than Collis

Areas For Improvement

Areas For Improvement - Honestly can’t think of any

Areas Of Satisfaction

Areas Of Satisfaction - Every aspect of getting a new roof

Recognized Excellence

Recognized Excellence - Jonathan and Chris

Additional Comments

Additional Comments - So happy to know how good our roof is now

Shingle Appearance

Shingle Appearance - The shingles made the house pop with great curb appeal.

Recognized Excellence

Recognized Excellence - Chris and Eddie.. Now that's a good team.

Shingle Appearance

Shingle Appearance - I love the new shingle color and facia, it stands out and looks very elegant.

Areas Of Satisfaction

Areas Of Satisfaction - They finished the job on schedule and took care of any issues that came up.

Recognized Excellence

Recognized Excellence - The on site manager Kia and the installation crew. Very friendly and professional. Worked very hard to get the job done right.

Shingle Appearance

Shingle Appearance - I’m very happy with the results my roof very professional and very nice people

See It Near Me

See It Near Me - I will help anyone that i know need roof done i will referring to them

Areas Of Satisfaction

Areas Of Satisfaction - My projects was just done great

Current Referrals

Current Referrals - Yes

Recognized Excellence

Recognized Excellence - Yes

Additional Comments

Additional Comments - I will recommend anyone to collis roofing

Shingle Appearance

Shingle Appearance - The color was just as the residents wanted.

Areas Of Satisfaction

Areas Of Satisfaction - Stayed right on schedule with daily communication updates.

Additional Comments

Additional Comments - We have never had a bad experience using Collis at communities we represent.