Fast and efficient install

The entire experience was very professional and easy. The product is designed well and great quality. We love how our project turned out.

The only drawback is that it was a little pricey for what I got

I just found out that I had 60 days from the installation to make changes at no cost. That was not disclosed/disclosed in a different language at the original appointment in 2024 for another install.

Working with Emily Cooley has been phenomenal!! She’s an excellent designer, and made sure that I was all set every step of the way.

I would highly recommend Closet America. They offer an excellent American made product with a lifetime warranty.

Our old closet was narrow and small, so we at first don't think Closet America will take this job. Well..they remodeled the old narrow/small coset, they also did a floor to ceiling cabinet for us. They jobs were beautiful designed and installed.

I would never ever recommend this company. I had two small closets to do and the process took from October to February and because the measurements were repeatedly incorrect, three different installation teams had to come.

I am very likely to recommend CA to friends based off of the excellent products and design. However, I was dissatisfied with several moments from this experience.

They are the best and easiest to work with!!

Lydia was great and very personable.

Sales associate and the installers (Casey and Diego) were outstanding.

Good quality, friendly staff

Installation was very good but the rod brackets were wrong and a hook was missing so a second service call was required to complete installation. After not hearing from the office for two days, I called to schedule the follow up. Then I attempted to change the appointment but every time I called Customer Service, I was sent to voicemail. No one returned my call so I re-arranged my schedule to keep the follow-up appt. That appt was 6 days after the initial install and the closet was not ready for my overnight guests. Very frustrating.

Better follow up after the install and single point of contact per client

Definitely

Extremely competent employees from sales to prep to install.

Jonathan Salazar and his co-worker constructed a beautiful living room ceiling to floor bookcase and made it look easy. They were kind, thoughtful and excellent builders. Both of them were incredibly knowledgeable of what and how it needed to be built. I would -and have- used Closet America again and again.

It’s worth my money!

IN particular, our sales rep, Karen Rankine, was superb. Not only did she win us over with her wonderful personality and expertise (just after a very rude experience with your competitor), but her continued responsiveness through change orders and follow-up was top notch. Highly impressed by the quality of the wardrobe components and custom details such as the accommodating our existing shoe molding. The two gentlemen installers were very professional and quick. IN all, the entire experience was wonderful and your product has greatly enhanced our home.

Really happy with the overall experience from meeting the designer to the installation

None

Staff were rude, installers messy and didn’t protect new flooring and refuse to take ownership of the damage they caused.

The job is not done and it's a bit frustrating.

The technician was excellent! I really appreciate the work done!