People were nice and good quality product.

We had Closet America install built-in bookcases, office desks and a bench with file drawers underneath a bay window in our study room. The whole process took place December of 2025 (design) to March of 2026 (installation). The finished job is beautiful even though the process was so long. We adore the bookcases and desks. Our biggest hurdle was getting the bench top over the built-in file drawers underneath the bay window. Closet America did stipulate in their contract that they would not do the last step of making the bench top. I didn't realize that the last step was so difficult. We were left to find ourselves an expert finishing carpenter to custom-tailor cut the trapezoidal pieces for the bench top. The difficulty was made apparent when it took the expert finishing carpenter five attempts, going back and forth to saw and re-saw the correct angles to properly cut the trapezoidal pieces. We are very grateful that without an extra charge Closet America supplied the pieces for the bench top, but if they could have recommended an expert finishing carpenter to complete the last step, we would have appreciated it. In all, we enjoy our finished study room and appreciate Closet America's cooperation along the way.

Great product, great quality, easy to work with and fantastic pricing. Very satisfied.

I have already recommended Closet America to my friends!

As a retired Quality Director, the entire process start to finish was outstanding in every respect. This was our second project and we are extremely satisfied.

I am very disappointed with the way I’ve been treated by Closet America. I’ve completed previous projects with your company and was extremely satisfied, but this experience has been the opposite. My calls and emails went unanswered, and I’ve had ongoing difficulty reaching anyone by phone. The level of customer service provided has been unacceptable. It feels as though once the sale was made, my concerns no longer mattered. Additionally, the installers informed me that payment was required upfront before installation, which was completely unexpected.

Communication wasn't good

The whole experience from quickly setting up the initial consultation, the care the designer put into the project, the second measurement to ensure proper fit and instillation process was impressive.

Great installation!!

Have the correct items and not make me wait three weeks to complete.

The closet designer got it right 100%

We are very pleased with the quality service received from the Closet America salesperson and the installers.

The install team did a wonderful job installing my closet system. They were punctual and very professional. I am so pleased with the end result.

The designer, schedulers and installers were all excellent at their job and easy to work with.

I like how thorough they were in the explanations.

Quality customer service from consultation to installation.

The installers were terrific. Very professional, competent, and friendly. The result was a shelf unit that I love. I show it off to everyone .

Great process

Good quality. But too expensive

I always standing in my closet not knowing what to wear because half of my clothes are in boxes, with this new closet upgrade, I’m now able to see what I have in a quick glance, making clothes wearing selection process much easier and I can optimize my outfit. I’m so happy I upgraded my closet with closet America! The quality is phenomenal!

My first experience with closet America was amazing! My most recent experience was not as good. There were several mistakes made by the installers. Installers placing my bookshelves on the wrong wall, covering over outlets that were to remain uncovered via design plans, installers asking questions that should have been included in the notes from the designer.

I liked that when we had an issue with the design Closet America quickly took steps to correct our issues.

The pricing is not for everyone.

I am very pleased with Closet America sales experience, the quality of the product and the installation process. The installation was done perfectly and fast.

Sales person was great, quality was good.