First let me say, I love my step in tub entrance and Josh's work was done well. I have 2 major problems. I was advised to remove any personal items from the bath-room but was not told that everything still there would be covered in a black soot from the cast iron tub when cut. My sink, towels, white shower curtain, scale, wall decorations, mirror and entire ceiling and walls covered in grainy black grit ! I had to immediately call in help. Some items had to be tossed out but the total cleaning was an $85. expense I was not expecting.
This was emotionally and physically hard at my age.
My second problem appeared when I went to turn on my shower and the drain lever fell out of the fixture. When Josh was spraying off the walls it must have broken. I don't know why he just didn't tell me because as I said, I thought all his work was done well.
I must express that in the future all your clients be told to remove EVERYTHING from the room and cover what can't be taken out. I truly am surprised your installers doesn't carry tarps to lesson the mess.
The installer, Don, was on time and worked very quickly. He had everything needed with him to do the job. He did a nice job covering everything and he did a really good job cleaning up. It looks good and I would do it again without reservation. Our tub has an odd shape on the inside and he not to worry that wouldn't pose a problem and it didn't. Overall, a nice upgrade without a lot of expense and downtime.
Abysmal quality of workmanship. Huge gaps not filled in so water can run onto the floor - largest gap that a man's whole hand can fit into a 12 - 24" gap left. Installed crooked so it is a bad trip hazard. Insert started popping out the next day. Glue on the bathroom floor in multiple spots so floor is ruined. Glue on the faucets in the bathroom sink, in the dining room and chair.
The company wanted to send back the same installer that ruined both tubs but we refused. They are sending the installer trainer next week. Clean Cut statedthey only had 1 installer in Texas so we would have to wait with no shower available for several weeks. Thankfully, they found a trainer to travel to resolve the issues April 4th. We are still very inconvenienced due to the time delay.
We had chosen Clean Cut for the superior product and installers. Apparently, that is totally incorrect.
Additional Comments - Recently had my tub converted because a full tub to shower was too expensive. I recently had hip surgery and needed a quick renovation to enter my tub shower combination. Clean Cut performed the services within three days and I am so happy with the outcome. Highly recommend !!!!!
Great Product, Great Price. Wish I had found out about CleanCut earlier.
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Additional Comments - Donald was the name of our installer. He answered all our questions. Showed up on time , worked non stop and finished before estimated time. +Pleasant personality. Happy with CleanCut tub conversion and the installation. Feeling safer having it done.
They were very professional and told me what exactly needed to be done.Left the bathroom clean after job was completed.Was thrilled I was able to get in safely.
Did the job very guickly.
The workmanship was excellent. Phillip was a good listener and answered our concerns before beginning to install the product. He finished within the time frame and cleaned up the work area. We are very satisfied with the product and have already displayed it to friends.
Additional Comments - You have a good website that is easy to envision and your contact information is easy to understand. Thanks for a job well done!
I am eager to encourage friends and the public to your excellent commodity. Thank you again great staff
Additional Comments - Making my bathtub shower available easy has changed my life. Thank you so much you're a wonderful company and your staff is great. As I connect with Facebook I comment constantly on clean cut and suggest forgetting DIY
The job was done very professionally. The bathroom was left neat. The finished product looked exactly as we hoped for based on the web site. I will admit I was skeptical having a contractor that I didn't know come to my father's apartment to do the work. But it went off great. The contractor, Robert, clearly knew exactly what he was doing -- finishing in under 2 hours (I saw a do-it-yourselfer on YouTube seemingly take all day and into the night).
i saw the ad on facebook. i was very impressed with the procedure & the price!..I called the # & the next day, JJ showed up at 2pm, did his magic & was gone by 5pm. no mess for me to clean up, he did it all.
Additional Comments - i have been talking about JJ & the entire transformation to everyone I come in contact with. I am thrilled with my new walk in shower. thank you.
It took care of a problem that I knew I would be having. Now I can be rest assured I can get in and out of my shower safely.
Additional Comments - The fellow who put the insert in done a wonderful job on it. When he left was no dust or anything for me to clean out. He was polite and enjoyed him being here. I have told others about this anbd they all agree this is really great. Thank you so very much and God Bless you all,