Installer did everything right
Prior notification
Excellent description of process and expected results
Controlled noise and debris
Conducted all aspects of process with high level of professionalism
Insert constructed with obvious high quality
Additional Comments - It’s reassuring to have a project go off as described by sales force
After doing some online research and based on thre reviews I purchased the Convertible Bathtub Conversion KIt. I had it installed by Rich thetubman of Carolina Bathtub Repair. He came on time and did the installation in a proficient and professional manner. The entire job was done in 1/12 hours includung clean-up. I would highly recommend him to do this type of installation..
JJ Stafford did an amazing job for us. We had 2 tubs that needed CleanCut inserts. JJ came on time and explained the whole process. He set up his tools outside and then carefully measured so the inserts would be in the ideal location next to the grab bars. Then, once he finished, he left everything clean and tidy and the new inserts work great! The lower step is a miracle for getting into and out of the tub, we can stay independent for many more years, and CleanCut saved us so much money and hassle since now we don’t need a shower renovation, we highly recommend JJ and ClesnCut!
Additional Comments - We highly recommend JJ Stafford for your appointment and the CleanCut inserts! JJ is very knowledgeable and has excellent craftsmanship. We are very happy with both of our new tub entries! The scheduling was easy, exactly the day and time we needed, and the payment process was fast and secure. Thank you JJ and CleanCut for a great experience!
From the first call to the installer completed the installation, it was no less than fantastic. The installed fully explained what he was going to do. His work was so clean and fast. After it was complete, he explained the process of installing and removing the insert. He was very clean in the area he was working. The communication prior to and after was excellent. They were in touch we me daily prior to the installation date. It was only three days after the sale, that it was installed. I highly recommend Clean Cut Bathtub.
Additional Comments - Had this Patented Tub to Shower Conversion installed for my 95 year old Mother-In-Law. From the very first phone call to inquire, to the time we said goodbye to Sean (our expert Installer) it was an absolute pleaser dealing with CleanCut. Extremely Cost Effective, FAST, and making the selection of which model was a breeze as Sean guided us on the choices. Looks good, does the job of a tub to shower conversion in the fastest, MOST AFFORDIBLE Way! Blew away anything else we looked at and were quoted on (by many thousands of dollars). They reminded me of the “Old School” Companies and Craftsman from my youth. Product is American Made and Sean displayed extreme competences, courtesy and of course old school Craftsmanship. Not a speck of dust or debris anywhere when finished. If you are looking for the most cost effective and affordable conversion that looks great. Call them!
The installation was as promised, done very professionally by an obviously well trained, experienced and very pleasant gentleman, timely, clean up excellent and given instructions tor use and follow up if needed. The appearance of conversion does not diminish look of my bathroom in any way. I am glad I chose to have the installation done by Clean Cut itself.
From the moment I placed the call to inquire about CleanCut a rep named Taylor answered all my questions and an appointment was made for the installation.
Additional Comments - The installer name Chris arrived on time and explained the entire process. The installed took about two hours and I am so pleased. I can now step in my tub without feeling like struggling to get in or out due to my disability with my left leg. If you are having a hard time getting in and out of your tub call them. I also think the price was reasonable.
Installer cancelled the first time bc his vehicle broke down. Rescheduled for a week later. Cut was on a 1960s cast iron tub. Iron filings EVERYWHERE, putting rust stains on toilet base, toilet seat, flooring, caulk, tub interior, grout lines.. Awful mess that took me hours just to make the bathroom marginally functional.Have to recaulk; replace toilet seat; toilet appears permanently stained. Haven't tried to clean up the tub itself yet with CLR but it didn't work on the (1 year old) toilet. There's even dark smudges on the new tubcut. Nice kid but "done in a couple hours"? Maybe for you, but not for the consumer.
Installer was very knowledgeable, diligent, and courteous. He did a good job . The product looks as described.
Manny was great at explaining everything from installation to using the product, answering my questions, and generally a really pleasant young man. I highly recommend a CleanCut option over a full tub to shower remodel. I can now get in and out of the tub easily and safer without having to do a full, expensive remodel.
Additional Comments - The Clean cut company has products to convert your tub to a walk through. combine their product with a tub transfer tub seat by others and you have a safer way to get in and out of the bathtub. JJ did a wonderful install and the office staff was very friendly and informative. Give them a call for a safer way to use your existing bathtub. I am so thankful I found the company from edwin sandel callahan fl.
The product design seems very good, but I will need some time to determine durability and long term sustainability. My problem was with the install. Installer issues resulted in two rescheduled appointments, but on the 3rd try we did get it installed. The install took nearly 5 hours on that 3rd day and, while thankful it was installed, there were some issues with the end result. The metal debris from cutting the (cast iron) tub was not sufficiently cleaned up prior to inserting the cutout piece and applying caulking. As a result, the white caulking has dark iron debris imbedded at multiple areas. They are unsightly now, but will get worse as they will rust. I think the installer used dirty fingers to smooth the caulking, which made matters much worse as not only did that spread the iron bits, but it caused the caulking to look very uneven and unprofessional.
Convenience is most important and Clean Cus solves that problem. I am grateful for the ease of getting in and out of the tub to take a shower.
They double-booked our installation, which they realized days ahead, and rescheduled us with plenty of notice. And to compensate us for their mistake, we were given a $150 discount on the quoted price of installation.
Additional Comments - We were delighted with the installer, Jacob. First, he was on-time. He explained the conversion process in terms we understood, presented the options clearly and let us know what he was doing without being intrusive. He was a well-behaved, knowledgeable professional who was as kind and gracious as he could be. We wished that every worker who came to our home could be as personable and pleasant as Jacob.
I have already communicated with Corey directly.
I am also concerned about how little over-lap there is between the tub and the shower curtain.
I was disparate to find a solution to an easy access for my elderly parents to the bath tub without risking their lives stepping over it and having to pay thousands of dollars. I found CleanCut's ad in one of the social medial and loved the idea. I called to set an appointment and the job was done within a couple of hours. my parents loved it and so did I. Cost and payments were very easy and flexible. I highly recommend it for anyone to consider this amazing concept
Very easy to arrange the work to be done when I contacted the company. Installer did great work. Much less money than a total shower redo.
Additional Comments - Couldn’t be happier
I got a quality product for a fraction of what it would cost to do a tub to walk-in shower conversion. I also feel safer taking a shower.
Additional Comments - I wish I had known about Clean Cut before we spent thousands of dollars on a walk-in shower for my mother.
Chris was very professional, courteous, and thorough. I couldn’t have asked for a better technician. Chris went above and beyond my expectations, fulfilling our needs to the letter and ensuring he’d be there, should an issue arise. I highly recommend Clean Cut Baths, expecting all their technicians perform like Chris!