The product design seems very good, but I will need some time to determine durability and long term sustainability. My problem was with the install. Installer issues resulted in two rescheduled appointments, but on the 3rd try we did get it installed. The install took nearly 5 hours on that 3rd day and, while thankful it was installed, there were some issues with the end result. The metal debris from cutting the (cast iron) tub was not sufficiently cleaned up prior to inserting the cutout piece and applying caulking. As a result, the white caulking has dark iron debris imbedded at multiple areas. They are unsightly now, but will get worse as they will rust. I think the installer used dirty fingers to smooth the caulking, which made matters much worse as not only did that spread the iron bits, but it caused the caulking to look very uneven and unprofessional.
Convenience is most important and Clean Cus solves that problem. I am grateful for the ease of getting in and out of the tub to take a shower.
They double-booked our installation, which they realized days ahead, and rescheduled us with plenty of notice. And to compensate us for their mistake, we were given a $150 discount on the quoted price of installation.
Additional Comments - We were delighted with the installer, Jacob. First, he was on-time. He explained the conversion process in terms we understood, presented the options clearly and let us know what he was doing without being intrusive. He was a well-behaved, knowledgeable professional who was as kind and gracious as he could be. We wished that every worker who came to our home could be as personable and pleasant as Jacob.
I have already communicated with Corey directly.
I am also concerned about how little over-lap there is between the tub and the shower curtain.
I was disparate to find a solution to an easy access for my elderly parents to the bath tub without risking their lives stepping over it and having to pay thousands of dollars. I found CleanCut's ad in one of the social medial and loved the idea. I called to set an appointment and the job was done within a couple of hours. my parents loved it and so did I. Cost and payments were very easy and flexible. I highly recommend it for anyone to consider this amazing concept
Very easy to arrange the work to be done when I contacted the company. Installer did great work. Much less money than a total shower redo.
Additional Comments - Couldn’t be happier
I got a quality product for a fraction of what it would cost to do a tub to walk-in shower conversion. I also feel safer taking a shower.
Additional Comments - I wish I had known about Clean Cut before we spent thousands of dollars on a walk-in shower for my mother.
Chris was very professional, courteous, and thorough. I couldn’t have asked for a better technician. Chris went above and beyond my expectations, fulfilling our needs to the letter and ensuring he’d be there, should an issue arise. I highly recommend Clean Cut Baths, expecting all their technicians perform like Chris!
We have shown pictures of to friends. !
It will be easier for my husband to get in and out of the tub.
Very friendly Customer Service. Explanation of the product. Communication via email. Scheduling was easy. Installer was polite and professional. Cost was great. Mom's comment: It feels much safer (after her first shower post-install).
Additional Comments - I really appreciate the quick install. I think this is going to be a game changer for mom.