Lots of hold ups. Still not happy with counter top. One side is rounded and the other is square. Also trim on cabinet is about 2 inches to short.⁹

You’ll lower my pressure it’s to low

If we ever have another house we would be more than willing to use mad city again

Jeremy was very professional and considerate. Did a great job installing our new shower.

I like what you had to offer

They quiet workers clean, organize we liked them a lot

Very pleased with end product, a bit pricey

Lifetime Warranty on bath tub!
Professional installation.

It was a bit of a hard sell. I normally don't fall for that but I did this time. He was here for so long and I think I was just worn out.

Mad City was quick to respond to our request for an estimate, came to our home, and took the time to hear what we needed.

I do not recommend any product to anyone. I will share with them my opinion about the product. I will answer any questions. But the choice must be totallhy theirs.

They were kind of sloppy with caucaking. There was one seam and it was not smooth. They had me sign the inspection sheet before I inspected it

Very efficient and helpful throughout the process.

I also had to have a water heater replaced as part of this remodel. After the new water heater was installed, I went several days without hot water. After 3 visits from the company that installed the water heater, they crawled under the house to find the cold-water value that was left in the bypass position, leaks under the house and " a mess" in the plumbing work that was done. Now I have to have someone come out from Mad City and fix an installation that was only completed 5 days ago!!

The one person who installed the shower did a great job. You said it would be installed in one day, no way one person could install in one day. If you are going to say one day to install you need to send enough people to do the job.

#1 I liked the sales person, Alex Miller. He sold us on the quality of your materials. He was trustworthy.
#2 The man who came to measure also was trustworthy. He was efficient and friendly and knew his job.
#3 Jose the installer was very trustworthy, kind, friendly and both were extremely skilled.
There was not one bit of a mess. I hardly believe they were able to get so much done in so little time.
Only time will tell if the quality of the product is as good as you all say. It certainly looks very, very nice and I am happy with the appearance.

Caleb did an excellent job with installing my shower. He worked non stop and made the shower look beautiful!!

I already recommended u guys to a friend at work

Salesman was great!

I worked in trades most of my life? Now that I am older I thought I would hire a job done. Well I guess I have buyers remorse! The guy that did the work needed a helper! He was wore out and it was almost 8pm and I just was tired of what was happening.
The concept of one day install sounded good and the material used was great. But the money for just a shower only was equal to doing a whole bath. The material was cut crooked and he tried to cover it up with heavy caulk joints. He was just tired and had almost 2hr drive to get home. Unless this company does something different in the future not worth the money!!

I really liked the folks you out to my hone. Very friendly and respectful of my home. I do have 2 concerns. On the monday after installment, the city building inspector stopped by to check out the framing and he told me he did not get any pictures from Caleb. The shower was finished on Friday. I guess that's on mad city and the city of fort wayne. My 2nd concern is the shower head. I tried out the shower, and noticed water coming out a small part of the shower head. Was something not connected correctly?

I lob our new shower! Lot more room and the seat is wonderful! Installation was quick and professional. Highly recommend Mad City for your shower remodel.

The windows are not only beautiful but energy efficient. The style really just made the look and value of my home so much better.

The representative and our installer were very pleasant and professional.

The sales process was amazing and the product does what it says. The widow quality is top notch and installation was fast and friendly.