My guy Sam Kelly did a excellent job was efficient and made everything was perfect

Just a long wait to get the siding delivered.

Door is great but they did not finish to match previous door framing. Solution provided is unsatisfactory

Measure the windows right the first two times

There is a leak in one corner. I had to call twice to have someone come look at it. After they “fixed” it, it still leaked and no one has bothered to call and check. Also, where they replaced the covered patio, they left a 4-5 foot area partially exposed.

The service was quick and all questions were answered.

The room installation was somewhat rushed and the final clean up and turnover was hectic. They missed some areas to apply calk and there were metal shavings and foam beads over the lawn. They could have done better in keeping the metal shavings off the lawn. The installation guys were nice and polite, but I didn’t feel like I had a seasoned pro team on site, more like an OJT experience. Also, the supervisor only showed up a few times and didn’t talk to me about the build progress. Overall, I guess I felt like I didn’t get the full attention of Champion, the Champion team build. They seemed to hire okay people to do the work. The final result was okay but attention to final detail was lacking.

Your advertising of buy 2 - get 2 free- is misleading. What I considered as 1 window turned out to be a 3 window

Fast and Efficient

On time, worker's was great, clean up great.

I liked the guys who came out; they were pleasant and friendly and cleaned up behind themselves.

The team really knows what they are doing. And in the event there is possibly any problem down the line, they will come back and resolve it.

We’ve been with Champion since 2006. Our service for our windows has been great. Installation of the storm door - I would recommend the installers get more training on doors they are unfamiliar with. Took 2 1/2 hours plus they did not complete the job and had to come back to add rail extenders. That said, we do like the door.

The installation taken longer than it should have. The patio installation was out sourced to non licensed people that didn't fully understand how to do the installation. Window latches was install wrong, stripped screws and extra screw holes in the windows frame, windows was not sealed correctly, now I have rain water on the floor. The door snap trim that holds the door glass in place don't completely snap in its track because it is bent an cracked. Multiple screws holes in the lower door covered by door flange because they use self tapping screws. The caulking could not look any worse if I did it. I am very disappointed and unhappy with this not to mention the amount of money I spent to have this done. I need results immediately to correct this.

Every thing was done as told would be

The initial window measurements were wrong causing me to wait an additional six weeks after production before windows could be installed.

Excellent service from installers.

The sales people were knowledgeable, the service guys did a great job, and the installers did great work and cleaned up after themselves

The installation went quickly and the site was left clean. The room looks really nice.

Good People, Good Service, Good Product!

The final build is not worth the $80,000.00 that I paid. The timeliness of getting it completed wasn't worth $80K either. I purchased it in the summer and it wasn't even started until November. There was little to no interim communication in between purchase and start. They didn't clean behind themselves well after the build. I had to contact the company several times due to leaks, wholes left open in the roof line, and electrical issues.

It is way to expensive for what I received .

Gage Tiffany has gone above and beyond to assure customer satisfaction.

the company is a rip off, first quote for vinyl siding was 23k, told the sales rep I wanted to get other quotes, then the quote dropped to 21k, told him again I wanted to get other quotes then the quote dropped again to 18k, siding was supposed to be removed from my house, when installer came out I was told they would not remove the siding they would just put the vinyl siding on top of the old siding, they changed the quote to 17k because they were not removing the old siding, paid 10k upfront before any work was done, for them to get materials, two days after job was done they came and stole the remaining siding off my front porch that I had paid for, will never use them or recommend them to anyone, posted my experience on facebook to warn other people what they did and to warn others not to even consider champion windows for anything

Everything was handled well and the job appears to be completed correctly. I didnt have to do much.

Prompt friendly service with sales and installation

The attention to detail and the thoroughness of the team from the sales rep to the construction crew and electrician was excellent.

Dont send inexperienced people out and just have one person to show them what to do. Dont take people off the job and leave things unfinished. Rick came out and finished the job and corrected errors that were done.

I am appreciative of how some problems that were left from the contractor was addressed and taken cre of

Price was a bit high, but easy to schedule, order and install

Very nice people.

NA

The product and the service were exactly as advertised. Everyone was professional and courteous.

Great windows and service

Great communication and pride themselves in doing a top notch job. Always made sure I was happy with the product and job that was done.

The experience from the beginning to the end of my windows installation was outstanding i will recommend

Beautiful windows. Installation was smooth.

Being on time, keeping me updated

Took too long to do all my windows
Window came damage
Window was wrong 3 to 4 time to get it right

All service was excellent, but there was a slight gap in communications, leaving me to only learn after install that using inside mounted blinds will void the product warranty. This information up front would likely have influenced my purchase decision as that was my plan from the beginning.

The entire project was a huge mess. The sales rep Ms Theresa never disclosed the complete information and we were left in a limbo as we had a certain amount paid out already. The windows were not manufactured as per requirements and I was blamed for not having read the contract thorougly. I also reached out to the higher ups Vlad Yatsura and Gage Tiffany. They were not helpful either.

They showed up on time. They were very professional. The installation went so well. The cleanup was great. I didn’t need to go behind them for anything.

Great product! My windows look amazing

The whole process was easy, I feel confident that I have a quality product.

This process started on 2/22/25 it was a complete debacle from the start. I have a complete dissertation of events. I can be reached at 901-359-2579 or hfpilcher@aol.com, I would like a call or some type of person-to-person conversation

Have used before and found them to be excellent.

These windows may my home look so much better, especially with the tent in it. And I also got them for a great price.

I love the quality of the product and the lifetime warranty.

Ms. Teresa, the salesperson was knowledgeable, self-assured, knew her product well and explained it throughly. I could have gotten a cheaper deal with another company, but she was relatable and comforting.

I use to live the service at Champion that is why I called again when got another house, however this time the sales manager and sales associate has left the company. I did not get the service I was use too.