The sales person was very thorough & the installers were prompt, polite, organized & did an excellent job. The windows are beautiful!

Guys we’re courteous and knew their stuff

Loving the new windows, they open & close with ease. I can no longer hear much of the outside noise & my cats no longer turn to look at me as they can't hear me from outside now. Love the esthetic of the windows & patio door. Made a huge difference on interior & exterior appeal.

Very professional installers. Product very good quality as represented by salesman. This is our second time in using Champion windows

Everything went very good

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The quality, the workmanship, and the follow up was excellent.

Our experience was great from the salesaman, to installers, to customer service.

A set of 4 windows were made backwards not once but twice.. During that period of time communicating with Champion was highly difficult.. The person who sold us the windows, Rick, returned only one of several calls asking why the delays.. The installer Andy was hard to get a hold of and returned very few calls..His mailbox was full and would not receive messages.. Andy did come out and install the final set off windows which we did appreciate..time frame was .. contract signed 4/1/26. final install .. 7/22/26.
Unacceptable..

Great quality and service

Great communications from sales & installation team.

Service was great. Had some issues with the door that had to be replaced in a screen door, but other than that, they’ve been very accommodating and wanting to correct issues.

The team communicated well, made sure I was satisfied with every step, and did a quick clean install!

Great company! Fast installation. Difficult to reschedule appointments with.

They were fast and very caring , explained everything about the windows.

My experience was awesome. I am still waiting for corrections in glass but am pleased.

We heard may promises made to get the sale, but not all the promises were kept.

Very long lead time. Ordered the first of October and still have not received our new entry door. The windows were just put in last week. However, we LOVE OUR WINDOWS! outstanding quality and excellent installers!

With the cost of heating and cooling these days the windows will pay for themselves in no time

I had many estimates before I made my choice in windows, high quality windows are quite the investment but champions had the lifetime guarantee and that means everything!

Experienced crew. Work was neat and looks very professional.

I love that the salesman was kind, considerate and not too pushy. We met with a competitor company and they were so pushy. I almost asked them to leave. Our experience was great and we will be using Champion again.

Good communication very professional

The installers did a very good job. They were very efficient, clean and friendly.

Rich was super to work with. Very knowledgeable about product and literally sold us on Champion. We had other quotes from Anderson, and other places and decided on Champion. First for quality. Then the installers were the BEST!!! Cleaned up, very professional. A great experience from beginning to end! I would recommend them for your window needs for sure.

Windows are of a superior quality and the workmanship installing them was outstanding.

The overall communication and the product itself.

We love the product! It's beautiful. Everyone we have interacted with has been positive, helpful, and honest!

Quality, professionalism,reliability

Window seemed quite pricey according to recent inquiries from other window installers. Also installation crew not highly trained as should be expected.

very costly

Just so expensive

Originally signed papers on July 18th it’s now 20th of December and it’s still not done. The eves and downspouts were supposed to be done a month ago nobody showed up.

Project took 3 months longer than what I was told by the sales rep and what was in the contract. They didn't even get the permit! Had no siding on half my house for 2 weeks!

The price was right. The installers were very prompt and did an excellent job.

The salesperson was easy to understand, I didn't feel like he was trying to hard sell me. I completely trusted him. I do think your product is very expensive and many people have made fun of me for spending the money, family mostly but I have the confidence that these windows are top quality and that I will save money on utilities. I've already noticed that my thermostat number hasn't moved since the windows were installed. I do believe that a few days this week with the temperature in the 70's, my air conditioner would have turned on.

Increase your quality control. We 4 casement with 4 casement Windows, 4 casement with picture windows, 4 casement with 2 slider windows, 2 set of 3 casement with 2 large picture windows. The picture window are supposed to be triple pane, but are double pane. So far in cleaning windows 1 of the smaller picture windows, 1 of the sliders, and one of the casement have smudges or something on the inside of the window. One of the casement Windows binds and won’t operate. I still have 3 more to clean and checkout.
It is too bad that a 5 star product and install has become a quality problem.
I am sure they will be taken care of, but it should never have been a problem to begin with

Great value and service

You guys can’t return a call

In purchasing 19 windows from Champion, my experience has taught me your company makes and installs truly quality products. Should I encounter any friends needing replacement windows, I will be sure to tell them of my experience.

Lack of communication. Rep. Says one thing yet nothing happens

Attention to detail

Everything went well

GOOD ALL AROUND EXPERIENCE. COMMINICATIONS WERE GREAT

Very professional service. All of our concerns were addressed pretty quick. Overall experience was great and we love the finished product.

Not completely impressed, not sure we got the pricing as advertised and install was a little rough.

very friendly salesman and installers... the product has been fantastic!

Order windows in August 2024 weren't finished unitl end of February 2025. Was told payments be made on load until windows were installed have been paying the loan starting in December 2024 didn't get windows installed until March of 2025 , last window didn't receive until April 2025

The installation process was amazing.

Windows weren't installed how we we're told they would be. Multiple services afterwards to get them right.