Experienced crew. Work was neat and looks very professional.
I love that the salesman was kind, considerate and not too pushy. We met with a competitor company and they were so pushy. I almost asked them to leave. Our experience was great and we will be using Champion again.
Good communication very professional
The installers did a very good job. They were very efficient, clean and friendly.
Rich was super to work with. Very knowledgeable about product and literally sold us on Champion. We had other quotes from Anderson, and other places and decided on Champion. First for quality. Then the installers were the BEST!!! Cleaned up, very professional. A great experience from beginning to end! I would recommend them for your window needs for sure.
Windows are of a superior quality and the workmanship installing them was outstanding.
The overall communication and the product itself.
We love the product! It's beautiful. Everyone we have interacted with has been positive, helpful, and honest!
Quality, professionalism,reliability
Window seemed quite pricey according to recent inquiries from other window installers. Also installation crew not highly trained as should be expected.
very costly
Just so expensive
Originally signed papers on July 18th it’s now 20th of December and it’s still not done. The eves and downspouts were supposed to be done a month ago nobody showed up.
Project took 3 months longer than what I was told by the sales rep and what was in the contract. They didn't even get the permit! Had no siding on half my house for 2 weeks!
The price was right. The installers were very prompt and did an excellent job.
The salesperson was easy to understand, I didn't feel like he was trying to hard sell me. I completely trusted him. I do think your product is very expensive and many people have made fun of me for spending the money, family mostly but I have the confidence that these windows are top quality and that I will save money on utilities. I've already noticed that my thermostat number hasn't moved since the windows were installed. I do believe that a few days this week with the temperature in the 70's, my air conditioner would have turned on.
Increase your quality control. We 4 casement with 4 casement Windows, 4 casement with picture windows, 4 casement with 2 slider windows, 2 set of 3 casement with 2 large picture windows. The picture window are supposed to be triple pane, but are double pane. So far in cleaning windows 1 of the smaller picture windows, 1 of the sliders, and one of the casement have smudges or something on the inside of the window. One of the casement Windows binds and won’t operate. I still have 3 more to clean and checkout.
It is too bad that a 5 star product and install has become a quality problem.
I am sure they will be taken care of, but it should never have been a problem to begin with
Great value and service
You guys can’t return a call
In purchasing 19 windows from Champion, my experience has taught me your company makes and installs truly quality products. Should I encounter any friends needing replacement windows, I will be sure to tell them of my experience.
Lack of communication. Rep. Says one thing yet nothing happens
Attention to detail
Everything went well
GOOD ALL AROUND EXPERIENCE. COMMINICATIONS WERE GREAT
Very professional service. All of our concerns were addressed pretty quick. Overall experience was great and we love the finished product.