The windows are great. I was not prepared for the sales pitch at our first appointment.

They were friendly

My only complaint was the amount of time it was between the quote day and actually getting the job done, 6 months.

Person who dispatched crew was rude all the time I talked to him. Cameron. Crew was rude when I confronted them about breaking my shower faucet. Would not listen! Spent 35,000 dollars and they didn't even offer to replace a 35 dollar piece in my shower.

I liked how fast they were installed and the quality triple pane my house looks a lot better thank you so much

Timely communication was problematic.

Had front entry door replaced.

most of my friends would not spend as much

You guys did a wonderful job

Windows are great quality

Not fulfilling your commitment

Install waa quick, they cleaned everything up just the way the salesman said they would. They were very polite, answered our questions, explained how to use the windows. We really couldn't have asked for better.

Very nice windows

Not really sure!!!

Lack of communication. Took way longer than promised. Way overpriced for what we got.

Able to get an appointment right away. Lots of choices. No pressure.

Rep came to our home, went over the various options and worked out the costs, very professional. Windows (10) were installed in 3.25 hours, fantastic work.

Very professional and did quality work.

I’m not patting you on the back you don’t pay your installers enough. I’ve been in construction all my life. He asked what I’d charge to take out and put in the new. $700 would be my bottom dollar. What you pay isn’t enough for the wear and tear on their trucks

Everything went well until next morning. Problem with screens

Quality and service

Great experience from start to finish

If I were to be asked the windows I would reply with a positive "good job done,great workmanship , ,professional crews.

The salesman lied to me. He didn't tell me when he should have. The contractor came in and installed a double-glass window, and I was outside watching them. I said I am glad they had a slider beam. It was the main contractor who said, "it's not a slider." He said it isn't. I said it is, and he said it's an up-and-down window. I paid for a slider contract that says, Buy two, get one free, and I got the wrong two I paid for. I have an up-and-down window. I've called Champion of Evansville and another, and I finally got another call. If they treat me right, I will recommend them highly. I will give a good recommendation if they treat me and all the people right. I don't believe in screwing anyone.

Absolutely love them. I don't want to put my blinds up because I don't want to hide them

The team was timely, professional, and skilled. Very happy with end product.

They did a fabulous job and I am so very satisfied, I love them!!

Everyone from the company I have dealt with do their job well. I loved that they work around my schedule so that I was not inconvenienced in any way. The quality of my windows is great.

see answers to questions below, plus comment at the very end of this survey

Every step of the process was done efficiently and professionally.

The windows are very well made & easy to open. Your installers are freaking amazing!! Polite & friendly! They get there and go right to work. They installed 19 windows in my house & were finished in 3 hrs - AMAZING!!

Misquotes by the sales person that grossly affected the financing-3 month delays without communication-managers refused to call me back after several follow ups. Will not be using Champion for my home addition or my next window replacements. I have made it a point to tell everyone what a horrible experience we had this time around with Champion.

On time, good communication, honest and knowledgeable.

Talked to the salesman about what we where looking for on the windows upgrade


We stressed how important the window sills be replaced with the windows. He stated that the new windows has the sills built into the window unit and there would be no separate sills as with the old windows. So effectively removing tbe damaged old sills.

We would have continued shopping for a window installation that included the sills as part of the upgrade. So the guy basically appears to have lied to get the sale at any cost to us the homeowner. Leaves a bitter taste to what are otherwise beautiful windows. ( but with nasty chewed up windows sills staring you in the face ).

The adult children came into the house after the installation and all they could talk about was how still ugly the windows looked.

Rather embarrassed after spending close to 30,000 dollars.....

My initial contact with the sales associate that came to my home was extraordinarily pleasing and enlightening. He was adept at explaining the differences in the windows currently on the market, and the value equated with each example.
He had the proper samples of the product and showed the remarkable quality with ease.
The workmen that came to install the product for us were exceptional. They were highly skilled, paid strong attention to detail, and worked quickly to accomplish the task set forth on that day. Extremely fast in their efforts, we were rewarded with a great product and efficiency in all areas.

Thought the sale through instillation was smooth, fair and informative

Everything from beginning until completion. Everyone connected with our project was wonderful.

The installation was smooth and professional. But the price was a little high.

Waited since Oct to get my new patio door. It had several places that needed painting. It's so hard to open my Grand kids wouldn't be capable of sliding it open. Factory said they are ordering a new door. Installers did not clean there mess in the house. Dirt and dust on floor. Didn't wash the windows on the new door finger prints all over.
I must say the factory and local rep were extremely courteous and helpful and are truly trying to satisfy me.

Poor quality and poor service tech
Which is why we had to buy new door

The windows look great.

I have no problem, recommending them. I just can’t guarantee you’re gonna get them when they say you’re gonna get them on the contract.

Great product with many production problems, poor communication and no urgency.

The personal was very professional and respectful of our home. They came in with a great attitude and confidence of their product and their ability and proved it to us. Would highly recommend them!

They did a great job.

Windows are good but communication was horrible

Horrible, nobody ever calls back when I am told they will. Guess they got the money and now they don't care. We still wanting on a screen which we probably will never get.

First door order delivered was wrong. All five door were the wrong color. The second order was the correct color but one of the door was the wrong style. The first attempt on install, with the CORRECT color of doors, was delayed not once but twice. The doors have been installed for less. Than 1 week and there are paint chips present. This was around a $22,0000 project…..

No question- highly recomend! We’re very professional, organized, and efficient. Very pleased with finished product!!!

I would indeed recommend this company to any of my friends or family! Great sales team, great product and awesome installers! Very happy with the service I received!