Everything went very well and we are very satisfied

I was very pleased with the work I had done on my porches. The workers were polite and neat. Everything looks good.

Friendly salesperson

How efficient the team was

Better communicaion between initial down payment and start of build.

I feel that the communication could've been better

Installation went well. Both people involved were efficient, pleasant and professional.

Good, quality, fast wok

The craftsmanship of the guys who installed the windows was good.

Everything

We are pleased with our windows

Installation was great but did not get tax refund as promised

Good quality products

The hole for the door handle was cut in before the door was cut to length so now the door handle is below standard height. 31”
You have to bend over to fully turn the handle

the lead time between ordering an insolation was great.

I think the price is too much.

The Installation

The windows are great. I was not prepared for the sales pitch at our first appointment.

They were friendly

My only complaint was the amount of time it was between the quote day and actually getting the job done, 6 months.

Person who dispatched crew was rude all the time I talked to him. Cameron. Crew was rude when I confronted them about breaking my shower faucet. Would not listen! Spent 35,000 dollars and they didn't even offer to replace a 35 dollar piece in my shower.

I liked how fast they were installed and the quality triple pane my house looks a lot better thank you so much

Timely communication was problematic.

Had front entry door replaced.

most of my friends would not spend as much

You guys did a wonderful job

Windows are great quality

Not fulfilling your commitment

Install waa quick, they cleaned everything up just the way the salesman said they would. They were very polite, answered our questions, explained how to use the windows. We really couldn't have asked for better.

Very nice windows

Not really sure!!!

Lack of communication. Took way longer than promised. Way overpriced for what we got.

Able to get an appointment right away. Lots of choices. No pressure.

Rep came to our home, went over the various options and worked out the costs, very professional. Windows (10) were installed in 3.25 hours, fantastic work.

Very professional and did quality work.

I’m not patting you on the back you don’t pay your installers enough. I’ve been in construction all my life. He asked what I’d charge to take out and put in the new. $700 would be my bottom dollar. What you pay isn’t enough for the wear and tear on their trucks

Everything went well until next morning. Problem with screens

Quality and service

Great experience from start to finish

If I were to be asked the windows I would reply with a positive "good job done,great workmanship , ,professional crews.

The salesman lied to me. He didn't tell me when he should have. The contractor came in and installed a double-glass window, and I was outside watching them. I said I am glad they had a slider beam. It was the main contractor who said, "it's not a slider." He said it isn't. I said it is, and he said it's an up-and-down window. I paid for a slider contract that says, Buy two, get one free, and I got the wrong two I paid for. I have an up-and-down window. I've called Champion of Evansville and another, and I finally got another call. If they treat me right, I will recommend them highly. I will give a good recommendation if they treat me and all the people right. I don't believe in screwing anyone.

Absolutely love them. I don't want to put my blinds up because I don't want to hide them

The team was timely, professional, and skilled. Very happy with end product.

They did a fabulous job and I am so very satisfied, I love them!!

Everyone from the company I have dealt with do their job well. I loved that they work around my schedule so that I was not inconvenienced in any way. The quality of my windows is great.

see answers to questions below, plus comment at the very end of this survey

Every step of the process was done efficiently and professionally.

The windows are very well made & easy to open. Your installers are freaking amazing!! Polite & friendly! They get there and go right to work. They installed 19 windows in my house & were finished in 3 hrs - AMAZING!!

Misquotes by the sales person that grossly affected the financing-3 month delays without communication-managers refused to call me back after several follow ups. Will not be using Champion for my home addition or my next window replacements. I have made it a point to tell everyone what a horrible experience we had this time around with Champion.

On time, good communication, honest and knowledgeable.