Nothing went as planned and Champion took my payment in full at the beginning and Then ye response I got was " you better read the contract"

Crew was great

They make the process of replacing the windows in your house (I had 17!) as quick and easy as possible. They have a good product, good warranty and friendly, authentic sales staff! I would recommend highly!

Communication , speed and professionalism

Very knowledgeable and friendly

No. Poor performance.

I did not do all of my windows due to financial reasons. After installing 6 windows, I was going to do the other 4. It will cost me more to do 4 than it did for 6. Due to management moving from Midwest to lake area. You have lost my business and anyone o talk to about your windows.

Appreciated the updates throughout the process

Caulk job on windows is terrible. There is plastic trim around each window. On the vertical pieces of each piece of trim, they are an inch too short on each side and it is filled with caulk to make up the inch difference. Screen door that came with sliding door will not go flush against glass door so it always looks partially open. I would have never purchased the door had I known it would look like that. Overall I am very disappointed with my windows/doors. There is one window that was installed a month after the others and it looks very nice. I had a larger window put in place of a smaller window and I am very happy with it.

Every step from initial meeting to discuss our needs to installation was handled professionally and without issue.

Installers were fantastic and windows look great

Was not pleased with attitude of the install staff or the quality of the install. Install is still not completed

The guys did everything I asked. Completed a nice neat project.

They did a great job.
Several people communicated with us from start to finish, each step of the process.

Great service from start to finish, and great windows.

Great Quality windows. Very nice and professional installers

We like the windows and their warranty .

I had an awesome experience with everyone representing Champion.

For a project that cost nearly $20,000, I expected much better craftsmanship. The windows themselves appear to be high quality, but the installation work left a lot to be desired. Bent flashing, exposed nails, and excessive caulk smeared around the windows are not the level of finish I expected.
To make matters worse, 2 of the 11 windows were installed incorrectly, and I had to wait weeks for replacements and proper installation. The crew also left behind trash and even broken tape measures.
Overall, this felt like a typical contractor experience rather than a premium service. The product may be good, but the workmanship and attention to detail were disappointing.

Felt pressured to purchase on the day my sales person came to give me an estimate. One of my windows came in wrong and my crank window already is not working.
The windows do look good and I feel the quality is good.

Contractor hired through champion went with what was there versus professional opinion or what was correct and what should have been

Sales and administration. Unable to provide any kind of breakdown of the job. Random number thrown out to see if we’d proceed. Pressured into decide or this offer goes away. Very shady practice leading me to believe they are going to try to get as much out of you as they can. Don’t use this company.

Everything looks great, very professional looking, workers were very polite, did an excellent job on cleaning up after the job was finished.

Courteous, fast and very competent!

I already have & will tell more people