The windows are fantastic! Can tell the difference immediately.

Everyone was excellent. The sakes people, the ones who measured, the installers, the followup people, everyone...

Professionalism, great interactions with everyone from salesman to the installers. Quality work.

Across the board, everyone was wonderful, and honest about the products and services.

Was never informed of delays, lied to about status of my order, 3 months late on promised install

The installers did quality work and the windows look great. We had an issue that could only be fixed by replacement of the window frame. Champion was quick to recognize the issue when I presented it to them. They scheduled the fabrication of the new frame on the call. Everything about timing and payment schedule was as expected from the initial conversation with the salesperson.

Lower the costs….

Very easy to get a hold of and very professional.

Organization of items and installations.

The installation was seamless. The project manager always kept me up-to-date as to when things were gonna be delivered or delayed, and it gave me a great piece of mind.

Very professional and a pleasure to do business with

Stop canceling install appointments.

The project took six months to start after my initial payment, there were small hiccups, and I still need one more thing corrected because the door latch of the patio does not work. All in all, I just felt it was not a smooth project, but the end result is very nice.

Champion Replacement Windows is five stars in all categories from salesman, customer service and installers. My wife and I are very satisfied and feel valued as customers after dealing with Champion. We have used Champion in the past for other projects and they are consistent in the quality of service that they provide. I highly recommend Champion Windows for your home improvement projects.

Install went well, however, required callouts during sales process not fulfilled. More importantly, once job was complete Inwas not givin opportunity to do a final walkthrough. My walkthrough with a female representative wanting papers signed showed several large scratches/gouges in the metal. Lot of money for a product that looked like it went through a lot of impacts. Was told that I would get a call and action on the issues, ghosted after. No email response from the company. Very sad as I had other projects that I would have considered Champion for but not if this is the final quality they provide.

Contract was signed in early June but the project was not completed until November 10. I understood that the project should be completed in 65 days or less! This was a simpler project than most of the Champion projects and should have been completed much sooner. Consequently, we did not get to enjoy our front porch at all this year.

The finished room is beautiful and exactly what I hoped it would be.

Fantastic job organizing and putting in the windows.

Salesman follow through was very poor

Qualified installation, and product. We are very pleased.

Poor service. Customer relations are zero.

They are beautiful and fit perfectly.

The project was supposed to be 6 weeks it took 12

Too long of a wait to be installed

Everyone was courteous and knowledgeable.

Appointments not kept for installation/repair

Very knowledgeable

I recommend them to a friend because their team was knowledgeable, responsive, and made my project feel like a priority from start to finish.

You wouldn’t provide a detailed invoice for my purchase. Without that I can’t budget for the rest of my windows

Started billing before I even received the windows. I window does not work correctly after paying 1600 per window they should come problem free. Poor communication with service on what they are doing to repair the window my thought replace the window.

Jason and Chad were so nice. They completed the job so efficiently and cleaned up nicely. Outside they had a challenge to get to the upstairs window with the ladder as I had beds of ferns and hosta they had to go through. They managed it without disturbing my plants. I was expecting a few casualties. I don't know how they managed that. They showed up on time and finished sooner than I expected. The new windows are beautiful and they showed me how to open them for cleaning. Jason even locked my old windows( that I will replace at a later date)
because I hadn't been able to.

Champion built my sunroom four years ago so I knew I could trust the quality. I like the fact that they have been in business for years and the windows were built in Cincinnati. A lifetime guarantee doesn't mean anything if the company has gone out of business.

They did a great job, and the windows are wonderful. We’ll be using them again in a year or two for the rest of the windows.

The ordering process was terrible

The installers were great guys professional and friendly

This is the 3rd time we have used Champion Windows over the past 20+ years. Siding and a year round sun room on our old house and siding on our current house detached garage. Very satisfied with the service and professionalism on each. There were a couple minor issues which were addressed and remedied quickly and satisfactorily.

I was very pleased with the professionalism of the installation. The installers were knowledgeable and courteous.

The gentleman Chris was very nice and was good at his job. He took his time in answering questions and doing his job. We enjoyed him while he was here working. He also told us what he was doing. Ask what color of shingles that we wanted. He took pride in his work. If we had more work to be done we would want him to do it.

Presentation of windows and the installation process!

Quick reasonable polite and professional

Not at the price I was charged!

i ordered my windows in June of 2024. 6 months later I am still waiting for missing parts and corrections to the wrong windows installed. I have been waiting 2 months with no word on resolution. I am unable to list my home for sale due to Champion's errors.

My windows were ordered the beginning of this year (2024). They came out and made several repairs but have one or 2 that are still pending because for some reason they cannot get the part in until the end of January and because they didn't have a 10 feet piece of trim for my front window. So, it has taken close to a year and my windows are not complete yet.

Prompt, professional, polite, no delays and did high quality work

I order my windows 7 June 2024 and they were installed 18 October 2024 and the screens are on back order the four windows have defective mechanism so I can not use them until they’re fixed

Dealing with Champion Windows was a positive experience from beginning to end. They have a quality product. The sales rep explained the benefits of the product well. And the installation went very smoothly.

Only two windows don’t work. The biggest window. When will I get them fixed.

Positive experience on the in person initial consultation through the installation and into the final approval of window instalation.

experienced professionals, count on their quality, doing things the right way.

Very good service

Champion delivered and installed the complete wrong door that was ordered. I have heard from customer service but nothing from anyone telling me how long it will be until I receive what I ordered and paid for.