Champion was all around wonderful to work with.
Champion seem focused on quality delivery and customer satisfaction.
The communication at the office was subpar. When I had an issue, which I had to call 4-5 times (check the call log) I had long wait times for anyone to answer, then I got transferred to the actual GR office. Julius was called 2x, we left messages & he never returned our calls? The following day, Julius and myself got into a straight up screaming match! I told him to quit interrupting me and he was VERY unprofessional! And he’s the boss?? It was chaos! Pull recording so you can hear him screaming at a customer, who was only trying to get the job done! Friday, Sept 25 at 9:35 am.
Very satisfied
The window looks great and the installers were respectful to my home, courteous, and efficient. I gave a 6 because of the high pressure and the fact an appointment to gather information about Champion windows and cost turned in to a 4 1/2 appointment. I should have said no just on the pressure alone. That is on me.
Don’t use Champion. Get a small contractor instead. They charged us 28k to side our 1700sqft home and gave us nothing but mistakes, delayed job completion, and headaches.
Could greatly improve communication on all fronts, offer more trim options for bronze window choice
From the salesperson to the installers, very professional
NA
I like the windows. They are expensive.
I felt good working with this company
Love our new windows. What a difference it has made in the rooms
From a no pressure sales experience, to the ease of scheduling and handling payments, to a fast and professional installation, I would highly recommend Champion windows.
The product is excellent and solved our sunlight problem
Everyone was easy to work with.
Better communication after the sale would be good. I ordered the door on 7/15 but the order didn't go in until 8/8 and I expected it to be ready based on the earlier date. Messages I left for my sales rep weren't answered, but I guess he had left the company.
Product is heavy duty, not cheap. Very nice looking; better than I imagined it would be. Professional installation. Great job!
We liked the quick response to our request for information. The quality of the product speaks for itself. The individuals who worked with us were all kind, friendly and helpful
No
Nothing to add.
I liked how the sales associate explained the Champion products.
Had to have them comeback to repair job
Better and more complete estimates. Better scheduling.
First thing after looking at my contract I had to work with the salesman to get the deal he said I would get. When the windows arrived they were the wrong windows. I spoke to the person over installation and requested how much of a discount I would receive if I kept the windows. I never received a return call from him. Customer service informed me the order to replace my windows had been entered. I thought it would save Champion some money if they didn't have to hire someone else to replace the windows.
We were pleased with the result from start to finish! They informed us what they were planning to do on a timely basis.
Did a great job very knowledgeable and attention to detail. Very clean and conscious of your surroundings.
Quality all around. These windows are beautiful and the process was so easy
We had a great experience with Champion of Denver. Everyone was so friendly and made us feel at ease, and the price was also very good. We didn't have a problem with anybody or anything. Everything went very smooth.
very high quality. excellent, meticulous, professional installation.
I was led to believe I was getting a sliding door along with my windows. When I called and made my 2nd payment, I asked and was confirmed I was getting one with the person who took my payment.
I never got a sliding door that I thought I was paying for in the total cost.
Great windows, little pricey but was able to negotiate price some for doing 4 windows.
Good materials and quality work. Very pleased with final product.
They did an efficient and excellent job on the windows from start to finish.
One of the window screens had a hole in it the day of install. I find it hard to believe that the installation crew didn’t notice the damage when I noticed it as soon as I came home. When I called to get this resolved I was scheduled for someone to come out and repair the screen.
First scheduled appointment: no call/no show
Second scheduled appointment: no call/ no show.
Third scheduled appointment: no show, got a call the next morning saying he could come over but I told him I had already left for work.
Forth scheduled appointment: a different guy show up as scheduled but couldn’t fix my screen because he didn’t have the screen material. He then suggested that I take the screen to your warehouse and they would fix it. I told him that wasn’t going to happen and that he should take it himself to be repaired, especially after all the missed appointments from Champion. The tech did take the screen back and had it repaired, he also repaired another window with a latching problem.
Love our new screened in porch.
Professional, timely, and great attitudes
I immediately shared the experience with my friends and family about the professionalism of the service and the great quality of my new beautiful windows. I would choose Champion again and again.
Initial meeting was informative and installation was smooth and quick
Guys were quick doing their job
very professional from sales to install. follow through was great for questions
The window trim is rough and has multiple nail holes with no caulking. Also, the crew left the job littered with Styrofoam pieces all around the house outside.
Also, windows are not EPA compliant for the region that we live in.
For the price of $34,000+ we feel scammed!
Very good quality u get what u pay for
Window quality.
Very long lead time from order to install. Installation went very nice.
Excellent customer service. Installation was quick and clean
Because if the overall performance
My friend recommended Champion.
It was time for us to complete our window installation on the rear of our house, so we called Champion who had installed the front of our house in 2021. They had done an excellent job so they were called to finish the job and that is what they had done! Their crew did a fine job and left us with a completed job from start to finish.
Appreciated the updates throughout the process
Quality of work and workmanship