Excellent service and quality product.
Concern For Needs - She was very easy to talk to, understood what we were trying to accomplished and delivered.
Budget Recommendation - Even accomodated a late stage change in design.
Problems Before Contacting Us - Very small primary closet that would not accommodate two people.
Deciding Moment - In the studio, seeing design and finish options and then the actual layout.
New Space - Very happy.
Things handled very promptly and professional. Quality of product is key for me as well
Budget Recommendation - I feel CC has very competitive design and products
Installation Crew - Very prompt and worked efficiently
New Space - The closets gave me more space to put my clothes and shoes etc. I’m thrilled with my new space
Problems Before Contacting Us - I was experiencing difficulty with organization and I had wire shelving that was a challenge.
Deciding Moment - I realized my problems could be solved on the first consultation. Cheryl is genius with organization.
New Space - My new space is great. It is a time savor because I can see all of my inventory, I am very organized, and it looks beautiful.
Additional Comments - There is a lot of good. Cheryl and her husband, and especially their son Paul, were top notch. They were professional, friendly, respectful, and I felt safe when they were in my house. I liked that they were a local family business and not a huge company. They were great to work with.
The professionalism of everyone, the experience at home designing my bedroom closet and all the help I received when redoing my pantry. I absolutely love everything! Would never use anyone else.
Concern For Needs - With her help, I was able to design exactly what I needed.
Budget Recommendation - I knew how much my basic design was going to be and then chose the extras and was able to stay within my budget.
Problem Resolution - When I wanted to make a change in the pantry, after the installation, it was done and hassle free. I did not feel like I was being a bother asking for something to be changed.
Deciding Moment - The day she was here. When we looked at the design choices.
New Space - I Love the closet and the pantry. I feel like I have more room and I am more organized then I have ever been.
Additional Comments - Our 2nd time using Cardinal Closets and we'll do it again! We're very pleased and always happy to recommend!
We had 2 areas that were useless and unused. Now, our pantry and drop-zone are used constantly by all members of the family!
Problems Before Contacting Us - We had a long wall that had some hooks. We now have pantry closets and shoe storage and a bench.
Deciding Moment - As we asked questions, pivots were made.
Friendly, knowledgeable, professional
Concern For Needs - Trust, caring, perfectionism
Concern For Needs - Love the color selection and style she helped me choose. She addressed my needs and gave me several options to improve.
Deciding Moment - Her first visit!
New Space - Much more organized and clean looking. Also made better use of existing space. I love it!!
Deciding Moment - Photos and 3 D images of finished product
Very professional. Didn’t try to upscale us and focused on what we really needed to create better storage.
Concern For Needs - Absolutely!!!!
Sales Addressed Concerns - Knock it out of the park! Closets design creates more space then I thought was possible.
Communication - Great communication and worth the wait!
Installation Crew - Very friendly and did a great job cleaning up after the job.
Quality Of Workmanship - Our build in dresser are beautiful.
Problems Before Contacting Us - No closet space. Home wasn’t functional.
Deciding Moment - When she came to our home. I could see her vision and she also had photos of similar closets that had been done.
New Space - More hanging space then I need and thrilled!
Additional Comments - Great experience
They were communicative, always on time and personable. Kristi walked us through all our options and how it would impact price- everything was transparent.
Concern For Needs - She asked all the questions about how we use our closet and laundry and how we wanted it to grow with us too.
Deciding Moment - The moment she was asking us about how we practically wanted to use the space, hanging items vs folded, etc. I knew she was thinking of everything. Including how our light fixtures would impact ability to have closed cabinets.
New Space - So much more functional in our closet and laundry!
Deciding Moment - Once we saw the suggested layout on a drawing
New Space - Ended up with much more usable space than with the previous layout prior to the install
New Space - It is nice to have a fully customizable space that fits all of our personal belongings.
This is our second time working with Cardinal Closets, and it won't be the last. Top notch service from start to finish and incredible attention to detail.
Concern For Needs - This lady really knows her stuff! We appreciated the suggestions she made to streamline our Master Closet.
Sales Addressed Concerns - She took the time explain Cardinal Solutions product range and everything in our budget. Color, trim, floor systems.
Budget Recommendation - Yes we would reccomend Cardinal Closets. They are more affordable and leave room for flexibilty
Problems Before Contacting Us - Our walk-in did not work for us. The layout needed to be maximized. We needes define clothing racks and storage organizers.
Deciding Moment - Kristi gave me so many options and style choices
New Space - The closet is neat and tidy. I walk in and everything is in place like it should be. My husband likes his side of the master closet too!
Deciding Moment - Last day in the showroom when everything came together.
New Space - It looks so good and is a game changer for the room.
Additional Comments - Great people, great product and great service!
Problems Before Contacting Us - Garage storage and primary closet redesign
Problems Before Contacting Us - Before we discovered then, we had builder-grade closets and wanted to upgrade. We needed something sturdy and could effectively manage the space we have.
Deciding Moment - This is the second time we've used them, so I had the confidence in Kristi to give us what we needed.
New Space - Now that we're using our new closets, we are organized more, we have room to put things, there's better usage of the space, and it's not cluttered.
Additional Comments - Overall, they're great to work with and we will continue to use their services, if needed.
Kristi was very knowledgable about the different types of closet solutions, and was able to build a closet to address all my needs and help me to find a place for all of my clothes and shoes. The showroom was great to see all the different options and to see a 3D visual of how the closet would look.
Concern For Needs - Kristi was so helpful and receptive to all of my requests!
Installation Crew - They were on time, and called on their way, and left the space clean and ready to be organized!
Problems Before Contacting Us - My closet was always a mess because I had added my own storage fixes, but they were not very effective.
Deciding Moment - She sent me a picture of the proposed design, and when I went into the showroom, I was able to get a great visual of the way the closet would look when completed.
New Space - I love my closet so much! It is so nice for everything to have a spot and it makes it so much easier to keep it clean and tidy!
Responsive, friendly, quality product, and quality installation.
New Space - Very organized
I really value the experience that I had with Cheryl and her team. I know they are a family oriented group, and they were all courteous, knowledgeable and respectful of my home. I have recommended them to others because I was impressed, and I am not easily impressed. They were the more affordable option for the value I received. Cheryl, her son Paul, her husband, and Daniel were such lovely people, and I was so comfortable with them in my home.
Problems Before Contacting Us - It was mainly stability of items and things kept falling over or through the wire I had. It was not a good organizational space to use.
Deciding Moment - It was on my first consultation I learned they could solve my problem, and I saw a visual of what my pantry could look like.
New Space - My space looks much more professional, clean and well organized. I gained quite a bit more shelf space, and it looks high end and not cluttered.
Additional Comments - I really value the experience that I had with Cheryl and her team. I know they are a family oriented group, and they were all courteous, knowledgeable and respectful of my home. I have recommended them to others because I was impressed, and I am not easily impressed. They were the more affordable option for the value I received. Cheryl, her son Paul, her husband, and Daniel were such lovely people, and I was so comfortable with them in my home.
Great place to buy custom closets. Christie is EXCELLENT
Concern For Needs - Just wonderful
Sales Addressed Concerns - Extremely knowledgeable
Budget Recommendation - Yes!
Communication - Great communication
Installation Crew - Awesome team
Quality Of Workmanship - Excellent
Deciding Moment - Great group of people to work with
New Space - Much more organized
Additional Comments - Don't go anywhere else, these are the best group of people
New Space - We are better organized and are able to see exactly what we have. Our space has been maximized.
Easy to work , they listen and understand what you need it.
Installation Crew - Fast and on time. Clean and organize.
Budget Recommendation - Cardinal Closets for sure recommended a solution that fit our budget.
Problems Before Contacting Us - The problems I was experiencing was I didn't have enough room for my clothing, and racks fell because my clothes were too heavy.
Deciding Moment - When she walked in and started measuring, I knew she knew what she was doing. She gave me a new layoutof what would work best for me.
New Space - It felt so much better to have an organized space in my closet and to find my clothes easier.