They did a fine job!
They were not the lowest bid but I think they are worth the extra money. The windows are beautiful and the framing is high-quality.
They did a great job all around. We are very happy with the windows.
C & L Ward is the best company for any work you need done. First off the communication is outstanding. They are there when scheduled and they get right to work. They keep you informed all through the process and they clean up when finished. Absolutely no mess left behind. No complaints at all.
They are very professional and coordinate the entire project from start to finish, easy to contact and work with during the process.
The complete process went well and I definitely would recommend C&L Ward to a friend.
I believe that we now have a beautiful quality deck that we will enjoy for many years.
Excellent experience, end to end.
From the initial sales call to the final installation, everyone was helpful, professional and did what they said they were going to do. Highly recommend C&L Ward.
The quality of my windows, including the quietness from outside noise that wasn't present with my old windows, the excellent install team, and the preciseness of the measurements of each window, was superb. The team were polite and courteous and very respectful of my home in yard.The job site was cleaned up every day. It was clear they knew what they were doing! I had I an installer here to measure for blinds for my windows. He was absolutely amazed at the preciseness of the measurements on each window. He commented multiple times about it, and how quiet my house was given the activity outside. He also said you don't find this kind of accuracy and quality in new new home builds. This is my third time using C&L Ward, and i have been completely satisfied each time i'm placing the order, installation, follow up in customer service.
Everything went well from initial contact to end of project.
The best service and professional support I’ve received for any project I’ve signed a contract or service agreement for.
Your pricing is way overpriced. I received quotes for gutters and front door replacement and found gutter replacement for $10,000 less and exact same front door replacement for more than $3,000 less.
You may want to price more competitively to add business.
The communication was horrible. They were supposed to start on Monday 5/18, they no called and no showed. I had to call them to find out that they were still on their last job and would start the following day. The following day they called a rain day even though there was no rain at all that day. They again didn't show up on Wednesday, so I called again, and they claimed they were still finishing up the job from Monday, but would be there first thing Thursday 5/21. They showed up on Thursday at 8am but then left again by 9am without ever speaking to us or letting us know what was going on. I had to call for a 3rd time to find out what was going on, was informed that they attempted to start the work without the city inspector's approval, and the inspector needed to be there during the initial tear-off to see the decking materials below the shingles. I'm not sure why they didn't have everything scheduled with the inspector already as this delayed them another day until Friday 5/22. Once they did start, the crew worked that Friday from 8am until 1pm, and then the following Monday through Sunday, also only from 8am - 1pm every day.
This is not the first roof I've had replaced on houses I've owned, and what should have been a fairly straight forward 2ish day job, turned into over 2 weeks due to a couple of rain days that did happen during that timeframe.
They were very professional, and I did not have any problems.
While the quality of the work was amazing, communication up to that point was lacking.
We used C&L Ward for windows and have been pleased with the quality and workmanship, so when we needed a roof, that's who we gravitated to.
I would recommend based on the quality of installation and quality of Andersen windows. I would caution a potential buyer to be very sure that they have chosen windows and especially trim that replicates what they currently have.
Poor, frustrating experience
Overall, good experience, other than rain delay
I think C&L Ward did a very good job. I'd recommend them to anybody.
Prompt appts initially. I like the accountability using their own work teams and staff. Quality of work was stellar.
Everyone was professional, courteous and left the house clean.
I would not hesitate to recommend C&L Ward. If you want quality and an easy experience give them a call
The final product was high quality but it took two trips out to fix the issue with the original installation.