The communication was great throughout the project. The work was high quality and was exactly what we wanted. They were also very flexible and scheduled work to be done when it was most convenient for us. I also was impressed with how seriously they take quality assurance.

Fine job meeting our needs for a front step railing and side step railing. The work quality was excellent. Although this wasn’t a very large job, it was handled with care and appropriate attention. Our questions were answered promptly and thoroughly. We are pleased to have this safety feature available from us & our guests.

They were fast and efficient.

They did a very good job.

Additional Comments

Additional Comments - I love my new deck! It’s perfect! The crew did an excellent job, very professional. They work very hard even in the rain to complete your project. At first I did the deck without stairs but after a couple weeks I decided I wanted stairs, I called HD Exterior, informed them about the change I wanted and they did it! I’m so pleased with the outcome! I love the colors I love the design it’s just perfect! The crew did an amazing job

Great to work with. Delivered as promised

Text and Email Communication

Text and Email Communication - The only thing I do not agree with on any of it is the pricing. I understand that during that time, everyone in the surrounding area was competing. They were just as high as everyone else. It is nice, but it is quite pricey.

Text and Email Communication

Text and Email Communication - The only thing I do not agree with on any of it is the pricing. I understand that during that time, everyone in the surrounding area was competing. They were just as high as everyone else. It is nice, but it is quite pricey.

Project Manager

Project Manager - Incredible service. Always available and ready to help.

Installation Crew

Installation Crew - The crew was absolutely incredible.

Likeliness to Recommend HD Exteriors

Likeliness to Recommend HD Exteriors - HD Exteriors was incredible to work with, from start to finish. Highly recommend.

Additional Comments

Additional Comments - HD exterior was with us all the way through the deck planning and building process, to include HOA approval, materials, delivery, and completion. We have had a lot of work done over the years and this is easily the most transparent and efficient contracting process we’ve ever experienced. They may not be the cheapest, but it is more than worth the premium to get the job done right and have them take care of all the approvals and permits - and they have the best warranty we’ve seen.

Likeliness to Recommend HD Exteriors

Likeliness to Recommend HD Exteriors - I would recommend HD Exterior for outdoor home projects that they do. Very professional and courteous. Plus they do the job expeditiously better than any other company that do decking that I know of.

Additional Comments

Additional Comments - We were very happy with the whole process. They did an excellent job. We are still happy.

Amazing crew, good communication, vastly built.

I would definitely recommend them. Everyone who has seen their work has commented on how fabulous it looks.

The entire process for the deck project was so simple. The team arrived as expected, performed their work, and cleaned up the area before leaving each day. The finished deck is absolutely stunning and the envy of the neighbors. I've already recommended HD Exteriors to my neighbors.

My project was somewhat delayed due to weather. But once the workers began the project, everything went very smoothly. The workers were all very efficient, they knew their craft well and very friendly and polite to me. Especially the head supervisor on the job who worked every day they were able to. My deck looks beautiful. The day after it was completed, I left the country for two weeks so I really haven’t had a chance to enjoy it, but I know I will.

They were very professional!

Their customer service was excellent. All of it was perfect!

I highly recommend them. They did a great job. They were great people to work with.

Additional Comments

Additional Comments - It was a positive experience all around. It was professional and seamless. They have a team approach, so you deal with various people throughout the process. It was all followed up and followed through with Corey.

Great finished product, but a lack of effective communication between HD and us, as well as internally at HD.

Excellent work!

Likeliness to Recommend HD Exteriors

Likeliness to Recommend HD Exteriors - Totally satisfied with the results!

Installation Crew

Installation Crew - The installation crew was fantastic through the entire build. Anytime we had questions during the build they addressed them and made sure we were happy with the final deck and covered deck.

While the finished project is in good shape, we are unable to confidently recommend HD Exteriors to friends and family. Given the price point of this project and how much the company did not deliver on what was promised with how the project was implemented and delivered, we would recommend people avoid working with HD Exteriors until significant changes are made with their internal processes.

The work was very well done and very professional. The deck looked exactly like we wanted, but the designer failed to check the building code, and the deck failed the inspection. HD Exteriors did everything they could to make sure that the deck passed the inspection, but it took an additional 6 months for the work to be completed.

Although it took longer than expected to complete our deck, they did a great job in building it.

Couldn't have asked for a better experience. We had a patio with a lot of unfortunate issues that needed redone, and Carl was so polite honest and professional with us beginning to end. The work crew showed up and gave nothing but excellent hard work , and direct polite communication from the foreman to answer a few simple questions in betwee pulling out the old and putting in the new. They got it all done with I believe the least damage they could to our yard , backfilled, cleaned up and graded around it for us. They turned an unusable patio into perfection in literally one long working day. Thanks HD!

I'm the customer that likes to not be inundated with too many text/calls. This experience was perfect for the extroverted introvert. I was communicated with when absolutely necessary, there was no up-sale, just exactly what I needed. I provided a budget and HD kept it within my needs with the quality I wanted. I loved this experience and hope that my neighbors get to enjoy it as well.

We have already recommended HD Exteriors to a number of friends and will continue to do so.

The process was incredibly smooth and stress free. Especially appreciated handling of the permitting and HOA review process and documents.

Yes I will.

All the staff of this company are responsive, courteous, professional and very good at what they do. They were super efficient, and I can't imagine contracting with any other company.

They provided excellent service and good communication, and we are extremely satisfied.

I would highly recommend your company

Our small concrete slab patio was converted into a beautiful and larger inviting outdoor space. Jeremiah was awesome and a big part of the reason we chose HD. Communication throughout the process was amazing…we always knew exactly where we were in the process and when the next step would take place.

Overall satisfied

The work was done exceptionally well.

Excellent work, super service, and a beautiful job.

They did a magnificent job on my deck. I am so impressed that my friends and neighbors wish they had known before they got theirs done. They come and do the job as it should be done, and then they get out.

HD Exteriors is not the cheapest, but they have good quality. That is probably why they are more expensive. The price is competitive. It is not overboard.

HD Exteriors provides good service and good craftsmanship.

The workmanship was outstanding. There were no shortcuts taken. When you compare the finished product to the sketches we received, the result is outstanding! The crew was very courteous, polite, responsive, and punctual. They should be considered a true asset to the company!

I will absolutely recommend HD to a friend!

The results exceeded my expectations.

They did a great job!

I thought they did a top-notch job.

Absolutely amazing work, and professional service from start to finish. Could not recommend HDE more!!

From start to finish, our patio project with HD Exteriors couldn't have gotten more smoothly. We first spoke with Austin and he helped tailor our project to meet a target price that worked for our budget. We had other companies come by, spend about 10 minutes taking measurements and giving us a quote but the way in which Austin took his time to explain the in's and out's and came to an agreement made all of the difference. We were consistently informed via auto-generated messages as well as direct emails about the project status. We got to meet with the project managers and went over the work being conducted. The installation crew showed up on time and knocked out the entire project in just under 2 days. Even after the project was completed, the folks at HD Exteriors were quick to answer follow-up questions we had about maintenance and other general inquiries. Highly recommend the work performed by HD Exteriors, it's nice to know there are still good folks out there that stand by their word.

Needed multiple punch list visits