The level 4 instructor is difficult for my child to adapt to. All of the other instructors give individual encouragement, but the level 4 instructor holds back, making my child want to remain in level 3.

It's frustrating being a member and consistently being unable to obtain a space in class. It would also be helpful when possible to have students stay with consistent instructors to support student progress, foster positive relationships, and help students have foundation of trust especially in the water to challenge themselves and try new things.

Work with instructors on engagement. Some aren’t as engaged as others, some end class early or only give the kids 1 jump at the end. Open more classes.

Some swim instructor are more experienced than others and it does reflect when the kids are in the swim class. The younger instructor seems to not want to be there or don’t have too much patience with the kids.

Mermaid was just so amazing. Our grandson was hesitant to put his head underwater. By the time Mermaid was through giving him confidence, He was not only going underwater for 15 seconds at a time, he was retrieving items off of the bottom of the pool.

Loved 2 of the 3 teachers great atmosphere overall

I just love it there

The metrics for each swim level are clear, the instructors are hands on with teaching kids the right techniques (especially John) and my children's swimming skills have noticeably progressed and they have become such strong swimmers. I also appreciate the conversations the instructors have with the kids about water safety.

We like the price and the options for time. The teachers are also very patient with the young kids.

Instructor was great with my child and really helped them feel more confident in the pool.

Jackie was very helpful

Well-trained staff, great facilities, lots of options for class times

The facilities are nice, the staff is kind, our son loves swim lessons (and he is hard to please)

Helpful teachers who listen well and adapt to each kids needs.

Staffing and scheduling inconsistencies.

we are in the parent/tot swim class with our 7 month old. it's a great, structured way to introduce her to being comfortable in the water. it is hard to hear the instructor which makes it hard to transition between activities and knowing when we're in an activity versus free swim time.

I twa

Sign up process and monthly turnaround is tedious

Great program; my kids made lots of progress!

The instructor was very friendly and knowledgeable. Made me feel comfortable and confident having my child in the water.

Instructor was awesome. It was such a fun activity to do with my baby!

We loved his teacher this time! She was great at keeping the kids engaged and helping my son feel safe to try new things.

Have had a different instructor every class. No continuity.

Sense of community . Love the family atmosphere !

I’ve held back from communicating my experience in fear that a swim teacher would treat my child poorly due to my response but, they have already treated them

My kids did not have a consistent teacher and I felt the teachers were more more into their routine of teaching than seeing each individual student.

Dan is such a wonderful instructor that loves his craft. He explains things in a way that helps he relax being a 46 year old. I learned to float on my first lesson due to his calmness. I would definitely recommend lessons at the Briggs Y

The class does not teach anything related to getting child used to water. No tips have been given to help child used to getting water on head or face or anything else. Class will sing 1 or 2 songs then just have playtime.

The sessions seem a little chaotic and after 3 years of swim lessons my child still doesn’t know how to swim.

Teachers we're encouraging and patient.

More rigorous than the previous program we were enrolled in. Our kid is making real progress.

I have found that swim lessons vary significantly based on the instructor. My daughter's most recent instructor is a younger man who has been wonderful! He gives specific feedback in order to help students improve their form. Many instructors seem to go through the motions without seeming to care if students make progress.

Everyone is professional and nice. Especially Jackie who’s been so supportive and helpful.

The students spend a lot of time sitting around in the pool in Level 3 and not practicing their skills. Wonder if there could be more supporting student 2 at a time with back floats, etc. I just don’t see how my student will advance to level 4 at this rate.

They are easy going, understanding, don’t judge for showing up a little late, and know how to talk to and teach the children in a fun way in the water!

Unable to get into swim lessons like we need.

Great people and facility

I have found that the quality of the lessons vary significantly based on the instructor. Many of the instructors do not provide any corrective feedback that allows children to make progress improving their skills. Additionally, I don't feel that the class sizes at my daughter's current level (level 3) are small enough to allow for enough active instruction and practice.

Instructors are kind and patient. They help my kids build real skills. Despite the time limit and class size, they still get plenty of one-on-one instruction.

We’ve enjoyed the swimming lessons at the Y! I like that the classes for younger swimmers aren’t huge so that they can get individualized attention.

Staff do not help with enrolling for swim lessons, we have to look up every month ourselves if classes are available or not, have to wait for months to get into a class

Hands down will recommend to others.

Parent tot swim lessons are fun but I see it as more of recreational swimming than lessons. Singing songs is fun, but water safety and learning how to swim would be preferred.

We have been attending Parent tot for about a year. In recent months, more classes have been added at the same time as our class. It is very loud and crowded. It is difficult to hear instructions, space to swim is very limited, and it is overwhelming for both the parents and the toddlers. Unfortunately, I am strongly considering no longer attending Parent tot for this reason.

Worked with a variety of coaches over several sessions, and they all worked hard to make the lessons fun and comfortable for kids. Main downside is that the lessons fill fast

Done of the new instructors aren't really showing the kids much.. Spend more time playing than actually learning to swim

The pool is cold when they get to level three, and during swim team the male coach that leads swim team is soooo loud. It hurts my ears.

It’s fun, constructive instructions and I exercise too!

I gave it a seven because there's not a lot of options to attend swimming lessons in this community and I am happy that you provided. I am dissatisfied because there no makeup days are offered when the pool is not accessible or an instructor isn't available. It may not seem like a huge inconvenience to a corporation such as yours but to a family when one class is unavailable in a 4-week session it matters and simply offering the option to drop into another session within that month's time would really go a long way. If you can't find a way to do that at least provide the participant with credit for the class so they can apply it to future sessions. Your facility is the only one that I've experienced where when class is canceled on the part of the facility they don't offer a refund.

I feel like it’s play time with the kids when the toys are brought out in level one, and the fact my child will never get comfortable getting their face and head in the water when the teacher never lets her shoulders go beneath the water

Instructor is extremely disinterested. Phoning it in would be giving too much credit. Just does bare minimum and then leaves a lot of unused space in an already short lesson.