Everyone is professional and nice. Especially Jackie who’s been so supportive and helpful.

The students spend a lot of time sitting around in the pool in Level 3 and not practicing their skills. Wonder if there could be more supporting student 2 at a time with back floats, etc. I just don’t see how my student will advance to level 4 at this rate.

They are easy going, understanding, don’t judge for showing up a little late, and know how to talk to and teach the children in a fun way in the water!

Unable to get into swim lessons like we need.

Great people and facility

I have found that the quality of the lessons vary significantly based on the instructor. Many of the instructors do not provide any corrective feedback that allows children to make progress improving their skills. Additionally, I don't feel that the class sizes at my daughter's current level (level 3) are small enough to allow for enough active instruction and practice.

Instructors are kind and patient. They help my kids build real skills. Despite the time limit and class size, they still get plenty of one-on-one instruction.

We’ve enjoyed the swimming lessons at the Y! I like that the classes for younger swimmers aren’t huge so that they can get individualized attention.

Staff do not help with enrolling for swim lessons, we have to look up every month ourselves if classes are available or not, have to wait for months to get into a class

Hands down will recommend to others.

Parent tot swim lessons are fun but I see it as more of recreational swimming than lessons. Singing songs is fun, but water safety and learning how to swim would be preferred.

We have been attending Parent tot for about a year. In recent months, more classes have been added at the same time as our class. It is very loud and crowded. It is difficult to hear instructions, space to swim is very limited, and it is overwhelming for both the parents and the toddlers. Unfortunately, I am strongly considering no longer attending Parent tot for this reason.

Worked with a variety of coaches over several sessions, and they all worked hard to make the lessons fun and comfortable for kids. Main downside is that the lessons fill fast

Done of the new instructors aren't really showing the kids much.. Spend more time playing than actually learning to swim

The pool is cold when they get to level three, and during swim team the male coach that leads swim team is soooo loud. It hurts my ears.

It’s fun, constructive instructions and I exercise too!

I gave it a seven because there's not a lot of options to attend swimming lessons in this community and I am happy that you provided. I am dissatisfied because there no makeup days are offered when the pool is not accessible or an instructor isn't available. It may not seem like a huge inconvenience to a corporation such as yours but to a family when one class is unavailable in a 4-week session it matters and simply offering the option to drop into another session within that month's time would really go a long way. If you can't find a way to do that at least provide the participant with credit for the class so they can apply it to future sessions. Your facility is the only one that I've experienced where when class is canceled on the part of the facility they don't offer a refund.

I feel like it’s play time with the kids when the toys are brought out in level one, and the fact my child will never get comfortable getting their face and head in the water when the teacher never lets her shoulders go beneath the water

Instructor is extremely disinterested. Phoning it in would be giving too much credit. Just does bare minimum and then leaves a lot of unused space in an already short lesson.

Hard to get a spot, sign up starts too early, some instructors are great but others not and can’t always stay with same one, pool is so busy and loud during lessons, and mostly that there are not enough showers or space in the family changing area and for single parents or same sex parents with opposite gender child over 5 that is not yet independent in showering/changing it makes it very difficult

I took parent/tot class in the past with my older son and it was wonderful! This teacher did tons of free time and just the bare minimum of the curriculum. Wasn't much different than me just going to open swim.

The level 2 swim instructor my child was assigned to kicked my son out of the first class without giving any reason and made him go to level 1.

Since the swim instructor did not give me a reason, I’d at least like to hear from somebody else at the Y regarding why.

The following week, the same swim instructor made another child in his class get out of the pool. This child was not causing any harm to himself or others. It seems the instructor was disciplining him for not participating in the way he wanted him to. This swim instructor seems prone to shaming and excluding kids, particularly those with special needs.

The other swim instructors my kids have had at the Y have been a delight, but this particular swim instructor makes me less likely to recommend swim lessons at the Y to others for fear of their kids getting assigned this instructor or one like him.

Pricing is great, instructors are knowledgeable, I prefer a slightly smaller class size for level 3.

My son is 6 months old and I was hoping this class would have a bit more instruction on water safety and teach him how to avoid drowning as the first step. Although it is really fun to play with my son in the water, I'm not sure how this class is going to teach him the beginning steps to swimming. It seems like the class is centered around toddlers between the ages of 2-4 years old not younger.

Good class sizes, pool is a good size, and the teachers are great at directing kids and helping them safely get out of their comfort zone so they can learn important safety skills.

The lady who is my daughter’s swim instructor, is absolutely amazing. Engaging, holds limits, keeps it fun, and stays connected with each childs learning. She’s beautiful.