We take two grandkids to lessons. One teacher is great; kids are engaged. The other teacher does lots of one on one, which seems good, until you realize the other kids have to sit idly by on the steps getting cold (big pool) and bored.

Alex has been a wonderful, patient, clear coach each time we've had him for swim lessons.

It’s is rare to get a notification that lessons have been canceled let alone get the credit for the cancellation. Very frustrating

The swim lessons are great.

Our instructor is great! What I am finding is the swim coach for the teen boys is so loud and aggressive. He yells constantly-It's distracting and I can't imagine instruction for my child going well with that level of distraction.

Getting into the lessons I want and levels I need for my children is difficult, I would like if more sessions were opened. The instructor for level 1 changed 3x in 3 weeks, which makes building trust difficult.

Appreciate the different levels and assessments at the end of each session.

Although the swim classes are good, signing up can drive you nuts! 5am on the 15th of the month or you miss oportunity in the limited slots. Plus when the 15th rolls around we don’t yet know if they are moving up or staying in the level. I’m hoping to get in next month…

I find the expectations and skills covered by different instructors varies significantly. We had an instructor (Grant) recommend my daughter move up to level 5. Because we had to sign up for the next month before the session ended, I had already signed up for another session of level 4. At the end of that session, Alex recommended continuing level 4. Same kid, different expectations based on instructors. Grant was a fantastic teacher and my daughter improved significantly in just four weeks with him. I have not found any of the other instructors to be up to his caliber. I think kids will rise to the occasion when their teachers have higher expectations. I feel many instructors are going through the motions. I also wish there was a way to sign up for more than a month at a time. I would sign up for the whole year if I could.

The instructor is absolutely great! But with 5 kids all learning how to swim at a very basic level it is too much for one instructor to handle. The life guards are available but there are usually 3 separate classes going on in the same pool at once. May want to consider smaller class sizes for safety and effectiveness of the lessons.

It’s hard to get a spot once you hit certain levels unless you are a member

The environment is very loud. The swim coach shouts incessantly and at the loudest volume I have ever heard someone sustain for long periods of time. I bring earplugs to wear during practice. A neighbor asked me where I take my son to swim and I told her Briggs YMCA. She said that she tried going there but it was so loud that her son couldn’t hear the instructor and became overwhelmed by the noise. I continue to take my son there because your pool provides the type of instruction my son needs at the right time of day. If it wasn’t for that, I would go somewhere else due to the non-stop migraine-inducing shouting.

When class was canceled I only received an email, in the middle of the work day (I do not check my personal email during work on a regular basis) and we checked in with the front desk person. My child made it all the way to the pool, rinsed off in swimsuit before being told by another child that class was canceled. There needs to be either phone calls, text messages AND a sign before the pool area to say if class is canceled. In addition, I suggest reconsidering canceling a class which can be taught by the poolside. You could have provided a class credit but also had a team member provide "lap swims" considering you have lifeguards there as well.

Grant is phenomenal with my child. She grew so much in since having a class with Grant accompanied with Patrick. Nova's back with only Patrick this time and he's patient and giving her great exercises to strengthen her swim strokes.

The kids absolutely adore their swim lessons at the Y, and have made great progress since starting them!

Excellent teachers, great work. Our daughter loves the Y and all her swim lessons.

My daughter was in the 4:45 class on Thursdays in July. During one of the classes, the instructor spent at least five minutes of the class with her back mostly turned to the children during "free play" time and seemed to be flirting with the lifeguard (who was also not closely watching the pool). During another lesson, my daughter was repeatedly being kicked by another child. Part of this was during free play that the instructor should have been watching. The adult who was with the child doing the kicking wasn't paying attention, and the child began kicking my daughter again when the instructor was working with the children one on one for back floats, etc. so I had to intervene myself and ask the child to stop. I feel this is completely unacceptable; in no situation should this have happened.

Smaller group sizes, enthusiastic teacher

It would be helpful to have more specific guidance and conversation about water safety and how to get babies used to water best. I don’t know what is good to do with the baby in the water and what i should avoid.

The instructor was very attentive and focused on our child's skill development. She was great!

I wish there we teaching of water survival (independent floating) earlier, other than that, very satisfied.

Our last day of lessons was cancelled due to lightning outside of the building. I would have loved to received an email apologizing for the inconvenience and offering a replacement lesson or reimbursement.

Very Inconvenient for parents who have younger children ready for regular scheduled classes to register for monthly classes. I do not find it fair that I don't get the same advantages as parents who have children over the age of three. My son has been signed up for swim classes for three months and all three months have been different times and days. Not by our choice either. Its very frustrating to maybe get a class that would regularly fit our schedule. I'm not sure if some kind of by pass can be changed or some other accommodation but it doesn't make me want to deal with swim at all until he is 3. But water safety is a huge concern in my parenting journey, at an early age.

Jay and Mermaid are excellent instructors, especially in keeping the kids engaged and having fun while learning.

My 11yo tends to be anxious about new things, so I was very pleasantly surprised to hear that they’ve been loving their first week of swim lessons and have made a ton of progress!