Modern, clean, very well equipped facilities, made affordable and accessible by linking up with my Medicare Advantage program, plus introductory tour and friendly staff to answer my questions. What's not to love?

I enjoy the ease of access and have recommended they Y already 🤗

Front desk people have horrible customer service skills. I know they are mostly checking people in scanning

The atmosphere and the peoples, the climbing wall, and definitely the hot tub

Staff are so friendly and helpful! Instructors are marvelous!

Too crowded. Facility is small. Wait for machi es and weights is too long. Pickleball only has 3 corts

Nice facility with comfortable atmosphere. I would appreciate it if you could change the bathroom hand soaps to a non-scented type as I am allergic to fragrances. Thanks

I really wish Briggs had a dry sauna room. I split my time between Briggs for swimming and Plum St for sauna sessions.

Excellent!! Welcoming!! 🥰😍🌟☀️🤩

I felt welcomed in and immediately found the water class I was in need of for my bone on bone knee. The joints in motion class is doing wonders for my mental health and showing me that there is still something I can do despite my pain.

I just joined and everyone has been very welcoming!

Convenient location, friendly staff, wide variety of equipment and classes for every age and fitness level.

My daughter and her friend are joining.

Friendly staff; variety of offerings

I have been disappointed at the lost opportunities for the Y to walk-out it's mission...from the front entrance (lack of greeting/smile to ALL folks who enter, a greeting upon exit...all are opportunities to strengthen your bond with your members and exhibit your mission in action) Missed opportunities cannot be regained. Your very confusing enrollment matrix...go on a mobile and try to join as a senior and see what you get:( Again, a missed opportunity to start things off on a "welcoming and clear note". Your staff seem exhibit a lack of uniform training on front desk interactions (just a guess) and should model their ongoing training. Kayla does stand out as an exception to the disappointing front desk protocols. She makes a excellent effort and is engaging! Thank you, Kayla.

Please don't call me about this, I have accepted that this is what the Y Briggs is going to perform and have seen it repeat month after month...it is your decision to implement expectations that your "walk your talk". Motivation for staying is location is convenient.

Hooks to hang diaper bags, duffel bags, or towels in the family changing area.

The front desk staff is friendly and helpful. I liked the free orientation with a trainer. The gyms are well maintained.

variety of classes

More assertive swim instructors

Main pool water could be warmer. Locker room and shower area very chilly

Keep equipment in working condition. The rower closest to the squat rack has a chain that is sticky/slack and it's been like that for months and months.

The almost daily opportunity to lap swim is what I value most (though not on Sunday obviously). My schedule changes constantly, so I appreciate having options available each day to select when I can swim. I'm frustrated when the options are limited, realizing that staffing and competing uses for the pool are likely the issues. I hope the Y constantly monitors the shifts in lane usage so that when there's consistent crowding for

The pool chemicals are very strong. If I swim more that once a week I get a chlorine rash across my whole back. This is particularly unfortunate becaue I got my membership initially specifically to swim and use the pool regularly.

I understand that many people use the pool, but I've not experienced chlorine rash anywhere else before and had to go to my doctor for confirmation.

I can swim once a week and it seems to be okay if I wear a rash guard and heavily moisturize my back a while before I go. I may try to go twice a week and see if I still get a rash.

I just got the membership to swim, but due to the chlorine rash, I end up using the cardio room for workouts too.

Good variety of gym equipment. Morgan on Saturday morning is an awesome zumba teacher.

Personal training