More assertive swim instructors

Main pool water could be warmer. Locker room and shower area very chilly

Keep equipment in working condition. The rower closest to the squat rack has a chain that is sticky/slack and it's been like that for months and months.

The almost daily opportunity to lap swim is what I value most (though not on Sunday obviously). My schedule changes constantly, so I appreciate having options available each day to select when I can swim. I'm frustrated when the options are limited, realizing that staffing and competing uses for the pool are likely the issues. I hope the Y constantly monitors the shifts in lane usage so that when there's consistent crowding for

The pool chemicals are very strong. If I swim more that once a week I get a chlorine rash across my whole back. This is particularly unfortunate becaue I got my membership initially specifically to swim and use the pool regularly.

I understand that many people use the pool, but I've not experienced chlorine rash anywhere else before and had to go to my doctor for confirmation.

I can swim once a week and it seems to be okay if I wear a rash guard and heavily moisturize my back a while before I go. I may try to go twice a week and see if I still get a rash.

I just got the membership to swim, but due to the chlorine rash, I end up using the cardio room for workouts too.

Good variety of gym equipment. Morgan on Saturday morning is an awesome zumba teacher.

Personal training

Great staff, lots of activities :)

Safe and friendly and clean

The Plum YMCA has sauna. It will be better if this location has one as well.

The Moms Get Strong class with Vanessa is the best!

No one seems to know anything at the front desk about classes or instructors. And when I try to get clarity the attitude is I should just go away, look at the website and leave them alone to do nothing but greet members as they come in.

Great equipment and classes. Firendly staff. Good hours. Clean facility

excellent staff, clean and full of happy people!

I do not make recommendations to people about anything.

Comments:
I’ve recently had two wonderful interactions with aquatic staff (and unfortunately, one that I’m trying to forget.)
Also, hoping that the hair dryer in the men’s locker room will be operational again soon—seems like it’s been out of order for months and months.

The staff are always helpful and courteous.

Equipment is always available as there's so many stations

It’s to difficult to find a parking spot after 6pm. I have yet to get someone to explain some of the equipment.

More disable bathing stalls

The sole reason we have a membership is for access to swimming lessons. Very few options for private levels available for higher levels. Waking up at 5am to try to sign up and even then often can’t get a time. Then when we do, they are canceled frequently with no notice. We arrive, my daughter gets in suit and showers, head out only to find out the teacher isn’t there. We started asking front desk upon arrival and they never know. We even started calling ahead so we don’t waste an hour of our time, and it’s hard to even get the call picked up by Briggs and when we get through they just tell us they think the lesson is still on but don’t actually confirm. They give us credits to our account upon me emailing requesting this. The hoops I go through on my end, plus the tremendous cost, only for it to work out on rare occasion is tremendously disappointing. This has been an ongoing problem for about a year now despite polite suggestions to simply notify families of cancellations.

kind people, diversity in members -- age, race, ethnicity, languages, abilities

Very clean and plenty of parking. Only issue is that for weeks now, the swim suit wringer has been broken.

Totally a wonderful experience! Friendly and helpful staff. Workout on your own or join a class, it's the place to be!!

Everyone i know already belongs to the y