Several weeks went by, and no work got done on our home. We were not notified by our project manager, like I felt we should. When we called him, he was always frustrated and on edge , or was off for several days at a time. He talked to us horribly. Here we had a loss and he was unprofessional. Also, several things weren’t done.
I am still waiting for them to come back out.
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I would not recommend BluSky to friends or family based on our experience.
Extremely responsive and thorough!
Their attention to detail is perfection
Prompt service.
Hired to help move contents to dry out basement, no movement done. Fans placed on furniture, not walls to dry out. Wife had to move furniture and contents, mop, and reposition fans. Left this way for more than 2 weeks. If properly positioned and moved, may not have had the wall damage we did.
Fast, professional, knowledgeable, friendly
Your initial response was timely and effective. However I have been frustrated by the number of 'managers' I have had to deal with. I was very pleased with the team that put in fans and dehumidifiers. Altho I did have to rearrange them to get all the moisture and I think they may have been left here longer than necessary.
Great Phase 1 crew
Jeremy was great
I was fortunate that I got a crew the night of the storm to extract all of the water and get fans and dehumidifiers going. It made a huge difference.
The timeliness and reliability from Blue Sky helped bring calm to a stressful situation
The project manager was very informative, responded quickly to questions, and did a good job researching products for me.
Professalismn, promptness
No additional comment
They were very quick to respond to our need and did a through job.
Very fast response. Your staff was sympathetic. and respectful of our needs. They worked well as a team.
Great experience, all around!
It has been over 2 months going on 3 and my kids don’t have a bedroom still, I’m constantly being told we are busy from the rain. I get it but rebuild and restoration are two different things. Take care of your current customers before chasing more money. I use to work for this company and loved them, if this is how all the jobs are handled now it’s really gone down hill.
Fast, friendly, reassuring
Very friendly service with quality work
Quick response, thorough work, excellent communication
Yes
Great communication. Everyone has been super nice.
I will highly recommend this amazing company to all of my family friends and fellow real estate investors
From the project manager on down to the people who physically worked on restoring our basement, everyone was professional, helpful, and actively engaged with meeting our needs where we were at--everyone truly wanted to do their best for us, and it showed. We couldn't be more impressed.
Very professional and consciences, of doing a very thorough job. Jeremy and his young assistant were polite, and very accommodating. Explained everything and made sure we were aware of what they were doing. Respectful of the property, were neat and didn't leave a mess. I was impressed with the two persons doing the work. I will have no problems referring people to you. Very good work at a fair rate. Didn't try to upscale or do anything we didn't need. Thank you for a job well done.
I would strongly recommend to anyone needing restoration to contact Blue Sky.
Professional approach
Good communication
They had good communication.
Great service and communication
Their work is excellent. The scheduling is not.
Missed wet areas resukted in useless extended drying time and loss of carpet.
X
Chris, Jeremy and the demolation team were all excellent! They all communicated well and were punctual. If they said they'd be there at 10, they were! They very respectful of my home and laid down tarps etc, and always cleaned up after themselves.
Chris was very patient with me as I had lots of questions. He listened and talked me through the situations I had concerns about. I would highly recommend Blue Sky to anyone
It has been over 2 weeks since the project manager has contacted me about the reconstruction timeline. It also took me 3 attempts 2 reach him last time. Cleanup communication team did a good job but reconstruction project manager has been terrible with communication.
Excellent service.Prompt response and quality work.
They did what they said they would do.
Roof repair and roofing material.
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Prompt Response
BluSky responded quickly to our needs, was very professional and thorough, and communication was excellent!
Great service and extremely responsive.
BluSky Restoration responded quickly and thoroughly. Their workers were polite and efficient, and they got the situation resolved quickly.
All the workers at Blu Sky that helped me out were great! Rachel was the kindness,sweetest lady who was not only professional but so empathetic! When Chris and Gary came to clean up my basement, they were such good workers who tried to please me and moved things carefully. And finally when Kyle came to check on the machines, he also helped me find my iPhone that was momentarily lost. I feel that the Blu Sky Company should feel so proud of all these workers.
No comment.