Professalismn, promptness

No additional comment

They were very quick to respond to our need and did a through job.

Very fast response. Your staff was sympathetic. and respectful of our needs. They worked well as a team.

Great experience, all around!

It has been over 2 months going on 3 and my kids don’t have a bedroom still, I’m constantly being told we are busy from the rain. I get it but rebuild and restoration are two different things. Take care of your current customers before chasing more money. I use to work for this company and loved them, if this is how all the jobs are handled now it’s really gone down hill.

Fast, friendly, reassuring

Very friendly service with quality work

Quick response, thorough work, excellent communication

Yes

Great communication. Everyone has been super nice.

I will highly recommend this amazing company to all of my family friends and fellow real estate investors

From the project manager on down to the people who physically worked on restoring our basement, everyone was professional, helpful, and actively engaged with meeting our needs where we were at--everyone truly wanted to do their best for us, and it showed. We couldn't be more impressed.

Very professional and consciences, of doing a very thorough job. Jeremy and his young assistant were polite, and very accommodating. Explained everything and made sure we were aware of what they were doing. Respectful of the property, were neat and didn't leave a mess. I was impressed with the two persons doing the work. I will have no problems referring people to you. Very good work at a fair rate. Didn't try to upscale or do anything we didn't need. Thank you for a job well done.

I would strongly recommend to anyone needing restoration to contact Blue Sky.

Professional approach

Good communication

They had good communication.

Great service and communication

Their work is excellent. The scheduling is not.

Missed wet areas resukted in useless extended drying time and loss of carpet.

X

Chris, Jeremy and the demolation team were all excellent! They all communicated well and were punctual. If they said they'd be there at 10, they were! They very respectful of my home and laid down tarps etc, and always cleaned up after themselves.

Chris was very patient with me as I had lots of questions. He listened and talked me through the situations I had concerns about. I would highly recommend Blue Sky to anyone

It has been over 2 weeks since the project manager has contacted me about the reconstruction timeline. It also took me 3 attempts 2 reach him last time. Cleanup communication team did a good job but reconstruction project manager has been terrible with communication.

Excellent service.Prompt response and quality work.

They did what they said they would do.

Roof repair and roofing material.

(.)

Prompt Response

BluSky responded quickly to our needs, was very professional and thorough, and communication was excellent!

Great service and extremely responsive.

BluSky Restoration responded quickly and thoroughly. Their workers were polite and efficient, and they got the situation resolved quickly.

All the workers at Blu Sky that helped me out were great! Rachel was the kindness,sweetest lady who was not only professional but so empathetic! When Chris and Gary came to clean up my basement, they were such good workers who tried to please me and moved things carefully. And finally when Kyle came to check on the machines, he also helped me find my iPhone that was momentarily lost. I feel that the Blu Sky Company should feel so proud of all these workers.

No comment.

No comment.

No comment.

Very responsive and saved me from additional damage. Worked with me from my vacation out of the country.

People good to work with

The first team came immediately to get the water out of the carpet and to take down the ruined paneling and ceiling tiles. They were great. Very friendly and explanatory. However, when it came time for the Project Manager to come and give an estimate, it was several weeks later after I called them and my insurance company. He finally came and estimated the damage. That took another couple of weeks. Someone was supposed to call me to set up an appointment to renovate the basement. Blue Sky wanted me to send the down payment of $2500, which I did. Several more weeks went by. I finally called them asking when someone was going to come. The PM called me back to tell me that he'd get in touch with the PM in charge of renovation. That was two weeks ago. Not a word. I can't tell you how frustrated I am about this company. They've got my money and I'm about to ask for it back and hire someone else to finish the job. How many phone calls do I have to make to tell them to finish the job? That is why I'm giving low stars. The first group gets a high score, but the last group gets no score.

Never get. Answers...transfer to different departments....then hang up on me...

Well there were some issues with this project, Brian and Dan did not hesitate to make things right. That is what is called excellent customer service.

I have nothing to share regarding areas needing improvement.

The dynamic duo that came to our home did a fantastic job! Hopefully we never have another similar problem but if we do I am requesting them!!

Everyone did a great job!

All team members were very hard workers.

They were fast and very clear on what they were doing.

BluSky Restoration came out the day it happened, got started right away, and has been pretty consistent so far with what they have said day to day. I am still in the process.

Quality of service

Chris was excellent. He contacted me right away and came out to look at the damage. He sent two guys out to take care of the problem. They were awesome courteous and were very careful about how they took things apart.