First, let me start with the good. Garrett, the project manager was a joy to work with. The project was delayed several times. Not a big deal. Now the bad. After the team did the work it seemed it was left up to me to determine if they did the job correctly. My frustration is, "Why is the customer having to be responsible to make sure the work was done correctly?" It seems logical to me that the company would want to thoroughly inspect their work and make sure it was done correctly. They had to come out 2 times to fix things that I thought were not done correctly the first time. Garrett seemed to agree. Then, a few days ago I was on my ladder and noticed some additional issues that should have been caught by the installers or at least someone who did an inspection of their work. The issues are gaps where water can easily get in and cause water damage at my roof line. However, since I signed off on the work, I guess it is up to me to fix the mistakes and pay for it out of my own pocket. $18,000 is a lot of money. I am happy to talk with someone.
Great communication. Everyone has been super nice.
Great service
I will highly recommend this amazing company to all of my family friends and fellow real estate investors
Although the communication and delays have been improving, they still need work on quality craftmanship on the detailed work.
I have already recommended, via our GPO, to use BluSky. I have heard that multiple LCS properties are now using them for different projects.
Kendall and his team were fantastic.
From the project manager on down to the people who physically worked on restoring our basement, everyone was professional, helpful, and actively engaged with meeting our needs where we were at--everyone truly wanted to do their best for us, and it showed. We couldn't be more impressed.
The employees, one and all, that I have dealt with so far.
I have no comment.
No
BluSky Restoration did a good job. I'm satisfied with what they did and with the way Dan NewMyer, the Project Director, and everyone else worked with us.
Very professional and consciences, of doing a very thorough job. Jeremy and his young assistant were polite, and very accommodating. Explained everything and made sure we were aware of what they were doing. Respectful of the property, were neat and didn't leave a mess. I was impressed with the two persons doing the work. I will have no problems referring people to you. Very good work at a fair rate. Didn't try to upscale or do anything we didn't need. Thank you for a job well done.
I would strongly recommend to anyone needing restoration to contact Blue Sky.
Professional approach
Good communication
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Initially, they did a great job. They left appliances sitting in my driveway for two weeks.