As of now I am hesitant to recommend based off the workmanship and other areas of concern I listed in this survey.
Material was put right in front of my door and I had trip over it every day. They didn’t clean up at all. On the peak of the house the vents they put in was all the way to the back of my house but 3 feet away on the front. The spouting guys did a good job except they put a down spout where it didn’t belong
Everything was done as it said it would be
I just wanted a physical inspection of the problem that was presented to the company with a photo to the office manager so that you could explain why it was like that and if it could be fixed
From estimate to installation the fellows were great to work with.
The entire team, from start to finish, were amazing! Walked me through the entire process. Answered all my annoying questions. The workmanship and attention to detail were on point. Gladly recommend Best Choice Roofing!!
User friendly
There wasn’t enough tin delivered. It rained now I have rain spots on my ceiling. I told them it wasn’t enough. I told them they needed to put a tarp on it that morning. They were supposed to bring paint and paint over the spots. I still have not heard back from them.
Completed the roof in one day
I was not treated very well, they took forever to do the job. They were big bullies, and I was called ignorant because of their ignorance. They also caused damage, which was a very bad experience.
Staff very informative and nice. Did a great job.
I would be likely to recommend if I know someone.
It was the best choice for our roofing needs. Customer service was great from start to finish.
Very likely to recommend.
I had a great experience.
It was a good experience.
The work was fast and efficient, and I had a great price too.
Once the work was done, I was told I may get a portion of my money back on materials they did not use on the deck. I do not have any paperwork on the roof. I contacted my insurance company and they needed documentation. I talked to Brody; he was going to send me the document in the mail and the vacation voucher but I still have not received anything. I have nothing to show that I had the work done. I don't feel good about this. The guys who did the work were very professional, did it quickly, and cleaned up well. They will send me stuff over my phone but I don't know how to print the messages.
They do a really good job. I feel like I can trust them.
The work was completed early, and the price didn't change.
I'm very happy with my roof, and it looks really pretty. I think they've done a great job.
Best Choice Roofing was fast and speedy, did a great job and I liked it.
Best Choice Roofing was pretty fast, and they explained everything with what I needed to do. I was very satisfied with that.
They were all great to work with; very helpful. I had a couple of issues and they got right on it and handled it. They were all great.
They were excellent to work with, and they honored their estimate and treated me very well.
I have not seen any leaks in my roof, and we have had a few rains. I think the next test will be strong winds. The quality of the work looks good.
The job was done in a timely manner.
I have already talked to one of my neighbors and referred BCR.
Their communication with me has been subpar. They were supposed to come out and do the job. I had to call them multiple times to get it scheduled. I wasn't happy with their communication whatsoever. They promised me a free vacation. I called and spoke to the owner, and he assured me that the company that handles those deals would contact me. I paid out right and didn't finance it. I still haven't heard from them. That was three weeks ago.
They did an excellent job, especially Ruben and Scott. The teamwork and the clean up was good.
Best Chouce is a very good company that did good work.
Best Choice Roofing's communication could use improvement. I had to follow up on a couple of repairs. The estimate timelines consistently got changed. However, once the project was done, it turned out really well.
I have already recommended this company.
Okay
There were issues that we had to repeatedly call about. It was fixed to our satisfaction in the end but disappointing that on several occasions we were told they were coming out to fix and never showed and we never got a phone call to reschedule. We would have to call. Not great customer service.
Would likely recommend this company. They replaced my roof in one day, so disruption was minimal.
they are expensive but if you take in the replacement of materials plus instalation which no other company offers free instalation when replacing then add in 50 years rather than the normal 20 Years warranty
I liked the professionalism of the entire organization.
They were here when they said they'd be, were able to complete in one day and cleaned up afterward.
Very professional
The way management treats sales reps.
Upfront pricing quick service and quality work
Job is still incomplete and no date given
I like that they did what they said they would do and did a cleanup job that was not 100% but mostly. The guys were friendly. The only thing I had issues with was to let the dogs out in the back yard because of the way they draped the house.
Best Choice Roofing provides great service and great quality.
I am likely to recommend Best Choice Roofing to a friend; they did a fantastic job!
They did a very good job! I am well satisfied.
The person who came to tell us about the house was really well-informed and friendly and made sure we knew what we were getting into before we purchased anything. They worked with us to make sure that we were happy with what we got, and the work was done very quickly. I have no complaints about the service; it was great!
Best Choice Roofing was very personal and had friendly employees.
They did an excellent job. I have no problems with them. They cleaned up behind themselves. I have no complaints.