WOW! We got the lucky straw when we found Balfour through our Insurance company. Our Condo had a pipe burst and we did not know where to turn or what to do. Our insurance handed us to Balfour and we were in great hands from there!

They were overpriced, the quality of work was poor, and they damaged the carpet and my walls.

The project manager was friendly, responsive, and prompt. But the subcontractors were not very good. I was not happy with the work. We had to redo it. They did come back out to finish it. But I had someone else in my family fix up things like with with the plaster and ceiling vents.

Pleased with the work done, all the guys he worked the job were professional and entertaining to my kids.

The work was great. The people were very professional.

Belfor was professional, quick, and they did a great job!

Our project manager, Ricky, was great! They told me what would be covered and what wouldn't be covered by our insurance.

I already have recommended and will continue to do so

We didn't think they did a good job.

Excellent workmanship, timely communication.

They were excellent to work with!

I know with the Covid-19 some things were out of anyone's control but at the beginning I felt that communication was not always the best. I would be told that someone was going to contact me and I would wait several days and have to make a phone call. The original Contractor I know was later dismissed so maybe that could have been the problem I don't know.

They took a lot longer than expected. They had to come back 3 times to fix items that were missed.

Recognized Excellence

Recognized Excellence - Everyone showed exceptional service; they were all good and about their business. The guy that did the drywall, I think his name was Gary was great! Mike was good, and so was the electrician that got my electricity on in my garage was clean and sharp.

Areas Of Satisfaction

Areas Of Satisfaction - BELFOR'S EMPLOYEES DID EVERYTHING POSSIBLE TO COMPLETELY RETURN THE FLOODED AREA OF THE LOWER LEVER OF OUR CONDO. ALL OF YOUR EMPLOYEES WERE WONDERFUL.I WILL DEFINITELY REFER PEOPLE WITH THE SAME OR SIMILAR PROBLEMS TO YOUR WONDERFUL COMPANY.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied because they did a job that there was no way on Earth that you could have paid me to do.

Additional Comments

Additional Comments - I'm thankful a place like Belfor exists. When we really needed them, they came through for us.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with their professionalism, timeliness, and how they worked with my insurance company.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied from beginning to end. They were professional, knowledgable, and they kept me advised of their progress. Also, they informed me of the next steps moving forward.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the amount of time it took to get the job done.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the personnel they sent here. Charles, Tony and the carpet installers they became more like family and friends than workers on the job site. They were warm, friendly and they were on time. There was time no wasted.

Areas Of Satisfaction

Areas Of Satisfaction - The workmanship, the professional and friendly manner of the staff. The neatness and consideration of their work in my home.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the timely manner in which they completed the job.

Areas Of Satisfaction

Areas Of Satisfaction - How quickly the initial crew came out and the efficiency of the work and their professionalism and responsiveness to questions on the initial day.

Additional Comments

Additional Comments - The whole experience was wonderful! I would definitely recommend Belfor Property Restoration. It was a great experience from the beginning to the end!

Additional Comments

Additional Comments - Belfore in my opinion is the best service anyone could ask for! An outstanding company! The work was superb!