all good except for bracket cover for angled safety bar. See below

Good quality but I’m not sure it’s worth the price. Probably 15 to 20 % overpriced

From the first visit with MacKenzie to the install, everyone was very professional, efficient and friendly. The work was completed in one day, the debris was taken away, and, literally, no mess in the house. When asked to return to put a non skid surface on the plate, it was done within days of our call. We love our Jacuzzi Walk In Shower!!!

I'm very happy with it, and everybody who sees it likes it.

Our worker was on time , didn’t take breaks, wasn’t on his phone. He worked until it was finished. His work ethic couldn’t be any better. And it came out beautiful

Absolutely a beautiful job they did. I had a very old tub/shower and now it's a very stylish new bathroom.

Looks great and the installer did a great job.

The Jacuzzi Bath Remodel was professional, and they did a great job.

Everything went as planned and described at our initial contact with the salesman.
The crew were top notch professionals. They exlained their process and procedeed to work effeciently and as clean as possible. During the process they answered all our questions. When completed they explained the how the showers system works, how to clean the walsl, and glass.

Way too expensive. Keep asking for paperwork to start the exorbitant payments with no results yet.

Professionalism of the crew, walked me through what was going to be done, checked in with me through out the work being done. Made sure they understood what I wanted. Cleaned up the work area throughly.

The salesman wrote up the contract with the incorrect material listed. To have the correct one installed it would have cost us $3,000+ . There were also several other errors in our application for credit approval (spelling of our last names, employment & income)

Jacuzzi Bath Remodel is overpriced. They put in our new bathroom. It didn’t drain properly—the water pooled—and the ceiling seals weren’t in place. They came out after many phone calls and replaced the entire thing. And now the recessed shelf for soaps and things has not been sealed at the top, so water is running down behind it. The workers also dented that shelving when they put it in the wall. We have made phone calls. My daughter has been dealing with this—she’s not available right now; her name is Anne. She would be much more harsh in her comments. But no, we are not pleased with the work. As I said, it is overpriced. When the two sales reps—a man and a woman—came, they quoted a price. We told them no. They came down, and then told us that the offer was only available then. If we didn’t agree right then to the contract, that price would not be available again. So anyhow, no, we’re not pleased. And we regret having contracted with them.

Excellent service, from sales representative to the professional team that installed the walk-in shower.

I've come to learn we paid several thousand dollars too much for the conversion

Quality product, quality service and quality customer service. They made sure that everything was fine and even after installation, they were still accessible.

Everything. Speed of installation. Expertise of your installaters and protection of my property.

The experience with Service Finance really was terrible! Need a different Gnance Company

I am likely to recommend Jacuzzi Bath Remodel because it was recommended to me.

Installation was done in one day, installers were very knowledgable and friendly. Kept us updated every step of the way. Very satisfied with end result, looks and works great.

The salesman, sam, was very nice and informative. B
Not at pushy at all.
The pair that came to do the remodel, Trevor and Monica, were extremely professional, clean, presice, respectful, friendly and thorough. A wonderful completion!

It would have been helpful to have an adjustable seat which we had expected.

Professional installation. Love the look.

It was a good experience. The guy was very efficient and did what he was supposed to do.

There's always room for improvement. Not everybody's perfect.

Install completed in a day as promised

They came in one day and got it done. The guy Dakota was great

Excellent professional service and quality of products

Very nice person that did the work,Very professional and excellent job

Fast installation

Although it love the job you did it was quite expensive.

quik, clean and sleek

Wall damage on abutment wall

Very likely to to recommend to people for tha reasons listed below, with the caveat that it is not a bargain basement operation.

Did a great job. Easy process. Great financing options.

Excellent experience from initial call til completed project. Significantly less waiting time than predicted to schedule installation.

REALLY LIKED THE INSTALLERS THEY WORKED VERY HSRD

Very pleased with product and workmanship during install. Less pleased with Bath Remodel's failure to assist in obtaining a change in the terms of its financing.

With all the steaks that were made, I would be very hesitant to give a good review due to the issues that I had. $22,000 was a very high price to pay for an inferior product and the salesman did a poor job of expressing my wishes as to what I wanted. I had really wanted the barn doors. He missed March everything and I had to wait for a month and a half to get anything rectified you may not want to publish this. You look good on TV, but the practical application at least for me was not up to my standards.

The work was done in 24 hours, which is surprising considering it was only one person doing the work, very happy with the results, and the professionalism of the person that did the work.

They made my dream shower come true

One day work clean up work was done

The two installers were very professional, polite, and courteous. They cleaned up well.

I am just realizing right now, and I have the sliding door and shower beautiful, but how am I supposed to clean it? They didn't give me a showerhead I can spray. It is just a shower, so do I bring in a pail? I think if they had given me a showhead I could pull down and spray it, and it would make a difference, but they did not. I didn't realize I would need that only after a couple of showers. What should I use, or not use?

I definitely would recommend Trevor from jacuzzi to do the work, he is awesome and very professional. Excellent job

If I ever need similar work, this is the first place I will call.

Very Pricey but excellent workmanship

Everything was great. The end product was exactly what I wanted. Customer service, scheduling, and the 2 contractors that did the work were just wonderful.

No sales pressure.

I am very satisfied. They did a great job.