I really like the color pink that they picked for my house.

They're very prompt to come even on a weekend. They were professional and easy to work with.

Too many concerns to list…had to redo almost everything

My experience with ATI Restoration wasn't a good one. It took them about six to seven months to come to my house and start the restoration. They were quick to get there to get their bid in/start it, but it took them six to seven months just to start doing the restoration part. They were there when my mishap happened, but as far as the mishap and drying it out, after that, it was almost six to seven months for them to come start my restoration. There is zero communication. I always got the run around, made multiple calls, and I only tried to stick with them because they were a recommended company with USAA, which is a very good insurance company with me.

Handled efficiently

Had a very poor experience at the beginning. The woman in charge of the project did not take the pictures of the kitchen correctly. She was very difficult to get ahold of, she did not seem to have he her heart in it

They always do the work they say they are going to do in a timely manner, and they are respectful of the schedules of the team and property. Communication is excellent.

Jenna in the office is amazing.

My insurance company sent ATI to mitigate a flooding incident. For several weeks they had a dehumidifier and fans running in my house. They took off doors to my cupboards and accidentally cut through my kithchen island. I asked if they were going to take out the kickboards and they said they would get to it. They never did. They accidentally knocked off drawer faces. When I brought the construction people they found that ATI did not finish the job. Had to bring in another mitigation company to complete the job.

There were too many issues with changes in project managers and estimators until the District Manager stepped in. Once ATI assigned the last estimator and project manager things went smoothly.

ATI Restoration was very thorough, their work is top tier, very knowledgeable when it came to what I wanted. They were very patient with me and my "can you", "will you". I would rate them a 10/10. I Love my new space....

Good workmanship, professional, courteous team. Work well together. They take pride in their work.

I am very satisfied. You guys are very clean, very safe, and everything. You guys even covered my floors and everything when working, and that was very important for me, including the hall ways. I appreciate you for the good service.

ATI was amazing to work with from the beginning of my project until the very end

They provided a lack of correspondence.

I have always had an excellent experience with ATI. Their response time and communication is fantastic and I appreciate their help and honesty.

They're very responsive and do exactly what we need them to do on the job.

ATI is careful, fast and respectful.

Yes, ATI is a one stop shop

We have worked with the ATI team on several major floods in our medical building. They are always quick to respond, extertise to review and make quick decisions about remediation steps.
Henry is a great project manager.

I had to have them return a 2nd time because the first estimate was completed and the hot water closet was not repaired. Had to reschedule them to return another trip later in the month.

Communication was great. Great follow through

Very quick response to water leak issue. Very responsive in all aspects of service.

ATI did an amazing job! Very professional, fast, efficient, and completed the work on time. Great communication and quality work. Highly recommend!

Communication, understanding of the situation and availability.