Where do I start...

Unsure at this time. We are waiting to see what will happen next and how long we will be waiting before next steps happen.

ATI Restoration lives up to their name. My house was a disaster after the storm and floods in our area. ATI dried, deconstructed, reconstructed, renovated and installed a new floor! I could ask for no more! They made me a very happy person.

Super prompt and professional!

Everyone was on time did everything they said they would do, wonderful experience

Excellent communication!! Did a fantastic job and helped with all of the insurance paperwork. Outstanding work on all levels!!!

Quick response great professionalism courtesy from everyone that I had contacted With

Clean, punctual, quiet. Did his work

Great experience. Consistent and clear communication. Employees were courteous and punctual. Overall would use again.

So far so good, but we really are just starting this project

Great cleaning up but never cane back to removed 6 bags from a month ago.

Mark Nelson and crew were great to work with. Specifically your worker Armando who did the inside work at our house.
He is highly professional, engaging, flexible, and delivers exceptional customer satisfaction. The overall project results were fantastic.

Very thorough and professional

They knew what they were doing and were professional.

This process has been much too slow, it has dragged on for months now and I fear we are still months out from completing the rebuild. The demolition was completed in a timely manner, but then literally nothing for months... this project should have been done by now.

Excellent workmanship.

Horrible communication and service.

Very slow to no response. I tried to contact the project manager (Jeremy) many times to make a change - I am giving up because it is too difficult to proceed without document for next step. I contacted AAA for help, Amy said she called everyone at ATI too but to no avail.

I really want to give a shout out to Jeremy Rodriguez. He was a great communicator, took the time to explain the insurance process and kept me up to date on what was happening, and always answered my questions. It was a crazy rainy season and we had a family loss, and he was great to work with and communicate with.

St times it was hard to get in touch with someone on our house.

your techs are top notch, they've done this before and they needes no superversion from our team

The friendliness and great response from the Project Manager to any questions.

STOP CONTACTING US.

Project to much longer than it should have. Craftsmanship was below average and I had to point out multiple issues. They contractors used to install sinks and slab were solid, as well as carpet install.

This first phase was amazing. Tyler did an outstanding job and work was done quickly .
The second part of putting home back together has been slow, and lack of communication.