Poor communication. Team left without returning my mirrors back to where they were supposed to be. Some good work in some phases but not great me having to chase for updates.
The first work done of dehydrating my house after a water leak was good. The restoration was a nightmare. I would never recommend someone go through the restoration nightmare with this company.
The communication was not the greatest throughout the process.
The communication was not the greatest throughout the process.
They are very reliable, and they are fast in responding.
ATI Restoration responds fast, and they are always very attentive to what they are doing.
They're fast and responsive.
They're fast and responsive.
They're fast and responsive.
They're fast and responsive.
They are good. They seemed understaffed. The staff knew what they were doing.
I am very satisfied with their performance.
ATI through its project leader Danny Aguilera said the water damage would be removed and completely restored but left with a giant hole in the wall and ceiling and said ATI did not have any more responsibilities.
The cleaning, restoration and repair work was completed above my expectations! They went above and beyond and i think that's rare these days.
I've always had a wonderful experience, but this time has been a horrible experience of delays. ATI Restoration did not follow through on the timeline.
The service that ATI Restoration provided was excellent, and they were flexible in their arragements. The quality of their work was also outstanding.
Everyone from start to finish was professional, forthcoming and very thorough, and great people to work with.
They were fast and efficient when needed.
Quick response to checking issue and sending team to work on issue.
way too many staples into the plastic to affix to walls, ceilings and floors in the construction of barriers. Still pulling these out, weeks after. Had done by another organization a year prior and a much better job without the staples.
They're pretty fast at answering their calls and showing up on time.
They're pretty fast at answering their calls and showing up on time.
I think they do a great job for us, and they're there when we need them, and they show up timely, and they complete the job, as expected.
I think they do a great job for us, and they're there when we need them, and they show up timely, and they complete the job, as expected.
I just want to point out outstanding customer service.