Due to the nature of the cleanup crew vs the sub that actually did the work, an email showing those companies and the appropriate contacts (names and numbers) would be appreciated so that I didn't have to decipher what was what as people reached out to me.
Everyone has been quick to respond to texts and calls and they explain things thoroughly.
Overall I was pleased with customer service and quality of work. My only problem was inability to get response when asking about scheduling of final phase.
Sean Nikzad provides great service.
The Projsect Manager, Mike Beck handeled all my concerns in the best way possible. He is the reason I am happy with the company. They did fix the problem successfully too.
Overpriced but the service is sverage.
Within 1 hour, the company reached out to get me scheduled and had someone available shortly after to complete their walk through.
The work is being done but taking longer than projected.
The job was started but only covered up the ceiling drywall and painted just a small portion around the drywall. The workers did not do most of the work which included- painting the ceiling, walls and chair rail. I had to follow up and then they had moved on the another big job. Highly disappointed!!! Please check the work order and the job was completed!!!
Communication! Truthful! Train more Forman !
So far, ATI has been outstanding in every way. We will be happy to recommend the company and workers to anyone.
They did a really quick and professional job.
Poor communication and they tried to pass off shoddy work
When the work was finished, it was outstanding.
started with issues as the roof needed to be tarped a second time because it was not tarped large enough to stop the leak. glad i was home to set buckets up to catch the water or would have had more damage.
ATI did a good job, there people were thorough, courteous and caring.
1. The guys screwed in the baseboards (looks terrible)
2. Left screws and pieces of the bathroom tile in our yard.
They responded fast initially to the water damage. There was a little delay in the follow up. The work was pretty good. I went behind them and caught a couple of items and had to call them back.
Work quality seemed good. Accounting and finance department was awful.
The job took forever. At first, I had a whole wall that wasn't sanded. One of the walls did not even go all the way down to the bottom of the floor. I had to call them to come back and do that work. Then, the manager, the guy in charge, kept telling me he was going tomorrow, he was coming tomorrow, and it was a week of he is coming tomorrow. So, I waited another seven days for the guy to come back to sand the wall that he missed. The guys who came were supposed to be replacing the garage door openers. That was in the estimate for those to be replaced. I come out, and he is in there, and he actually had just fixed one. He was trying to fix them and make them functional instead of replacing them.
Our contact Jim was awesome. He was far more concerned with helping us get what we wanted and needed than making the last dollar that was possible. The people he referred to us were exceptional and great communication occurred throughout the process.
Scheduling enough time can avoid mistakes and dangerous work in near darkness,
ATI was wonderful and we would highly recommend them to anyone! We would especially like to highlight Dominic Corcoran, who is hands down the most efficient, detailed oriented, confident and responsive individual we've ever worked with. Many many thanks!
Everyone you sent did a fantastic job and we're so helpful guiding us through this gigantic job
Very competent employees, they work like they care about the project.