Kyle was very responsive except at the very end. The carpet people stomped over my my planting along the stairs to my lower yard and I brought it to his attention. He said he would discuss it with the sub but never got back to me. I even followed up with a text. It turned a very positive experience to something less. Carlos was extremely good, conscientious and did a great job.

The scheduling could be better with homeowner.

The guys who did the painting and repair work did a great job!

They provide fast service and good quality results.

Not a great job. Had to have our carpet reinstalled several times. Installers tried to cover up mistakes and lied about it. Would not recommend.

Responded quickly to my request for service, showed up on time, workers were friendly and very professional, the mold was eradicated and the work area was kept very clean.

Prompt, polite, willing to work with my schedule

Fantastically bad at the execution. I would not trust this company to do any work for any reason. Living with the kitchen they signed off on, makes it clear that neither expertise nor human compassion factored into the work. The cabinets are sub par, and are not a one to one replacement to previous (damaged) boxes. A kitchen is a workroom. They have made everything harder to do there. We had to capitulate to several inadequacies to get a working kitchen after more than two years. Just this bare fact should be sufficient to have anyone avoid this company.

Company did a great job outsourcing for the drywall, painting and crownmolding. Not sure if the flooring folks was through ATI, but they did an excellent job.

I was very pleased with the final results of the restoration.

So polite, professional and quality work.

Every step of the process was well explained and executed as anticipated. Once everything was lined up, Jeff kept us informed of who was coming and what was being done each day. He consistently checked in to make sure things were to our satisfaction and was prompt in answering questions. We are extremely happy with the results. Each person that was sent to work on specific pieces of the project was polite, respectful, and did phenomenal work.

The communication was very bad.

Whole process taken entirely too long
Almost a month since any work done.

Timely and professional work very satisfied

Good communication about all work going on, friendly helpful people,excellent quality of work!

ATI did a good job on our project.
They are reliable and easy to communicate with.
We appreciate them and are glad we did business with them.

ATI is very dependable. They are on time, very skilled, and reliable.

Exceptional workmanship, exceptional communication, and timely work completion!!!

They are very sloppy

They were very good. All nice and did good work. Rich was very helpful throughout the process.

Fast, friendly service. High quality work.

Project manager was awesome! People friendly

Terry was outstanding, very professional all round helpful and friendly. He kept me in the the loop and things went as planned.

ATI Restoration has always been helpful when needed and always does an excellent job of taking care of anything that comes up.