The process was efficient and the job was done thoroughly.

Very easy to work with. Responsive

Paul Cenac and Rich we’re awesome to with.
They both were so professional and a pleasure to work with.
Your company is very lucky to have such personable employees.

We would recommend ATI Restoration to anyone needing remodeling. Crew is top notch! Couldn’t have asked for a better team!

Workers were very detailed and professional, did a great job!

they were friendly, focused and got the job done as planned. They did very well.

ATI Restoration was awesome. I have been dealing with them for years, and they are always on time and always get the job done.

Good service and on time

I would warn people that they work for the insurance company and try to save them money instead of taking care of the problem.

It took two years and 3 different project managers to get a partial bathroom reconstruction finished. The last PM (Calvin) was excellent and worked proactively to get the job done, but the previous PMs didn't seem to do anything to move the job forward unless I contacted them to check on the project's status. Getting materials took forever. Scheduling work took forever. The whole process just moved too slowly.

They were always professional and available. Call backs were ALWAYS returned. Knowledgeable too.

They did not respect my property. I had several employees spit up flem in my driveway and leave it. I had an estimate for repairs grosely underestimated and leaving things out. For example thee was a vanity that needed to be replaced because it was damaged. I had an insurance claim, so I want my work done proplerly. You go ovevr it with one coat and come back when it dries and sand it and redo it. They came in with a quote that was way under as if they were helping out the insurance company. They had a number in their head before they even sent an estimator out to inspect the ropertrty. To me, that lacks a level of professionalism. They gave me a 10 thousand dollasr estimate when other companies were 20 thousand dollars, and that is a big difference. one company estimated 25 thousand and the other compant estimate 19,500. They estimated 10 thousan,d and I was concerned that it was so different. Between already having a number in thier head before sending someone out for the repair, and spitting flem in my driveway expecting me to clean it up was very unprofessional. That is why they get a 0.

ATI Restoration provided very friendly service, very mindful service, and quick response.

I just love their professionalism. I love how they communicate. They break things down step by step and they communicate by email daily. You are always in the know and you are not chasing them down or anything like that.

They were outstanding from the beginning of the process to the end. I am incredibly happy with the work they did on our home.

The staff is super responsive. customer-friendly, and completed the work in a timely manner.

I am likely to recommend them to a friend because they're great. They were on time, gave great customer service, and I liked how they were attentive to things and communicated well. They stayed on top of it. Andres, Ever, and Denae were all amazing. Everyone was amazing.

In the end, the overall experience was unprofessional, poor employee interactions, manipulations and unclear communications throughout the process. They came highly recommend but I never experienced that.

Completion time after drying and treating areas would be wonderful

The quality of the work was good, but communication throughout wasn’t what it should have been and getting the project started was slow. I made my first draw payment in October, the project was completed at the start of January. I had a secondary bathroom and closet that needed to be partially put back together and new downstairs flooring. I had a whole bathroom gutted and redone in two weeks, this took almost two and a half months. I understand there are other projects going on and sometimes there are delays with insurance supplements, but some of these delays were just due to bad planning.

ATI has been responsive and has keep me up-to-date on status of project.

Did a great job

Just remember, ATI doesn't work for you. They work for the insurance company, and they do not care about your claim.

Guys that did the work were Friendly yet very professional and helpful.

I am likely to recommend ATI Restoration Greensboro to a friend because they're very friendly group to work with and they seem to be very knowledgable about their job.