In multiple ways….nothing done on time and nothing done right.

Timely service and excellent customer service.

ATI is efficient and has quick service.

They do good work.

Will definitely recommend to friends if there is ever a need for services in the future.

ATI personnel were courteous, efficient, and professional. The work was timely and VERY clean.

Good response. Quick fix

Work was GREAT. Appointment and Scheduling was less than expected.

They explained to me in layman term what and why they had to do sure things, and listen when I question their action.

This project took 1 year and 3 month to complete with lack of communication, 3 different project managers and a project director that just stopped communicating with me.

Hard workers, take pride in their work, I was very impressed.

Communication between the reconstruction crew was not good. The quality of work was horrible too.

Ati explained to me every detail step by step

The entire experience was a **** show! No other words to describe! People still talk of this job a year later. My family. Friends. Place of employment. Everyone was aware of the **** we lived thru due to ATI

They did an amazing job taking care of a tough situation where we had pepper spray in the room. They got all the smell and stuff out of the room, and they did an amazing job.

Came in and got the job done. Very professional and meet all our needs. Stress free

Quick assessment and completion of required work

I was impressed on how well they communicated with me and completely the work when they said they would.

The water mitigation team was wonderful; the restoration team was not. Three different teams were brought in due to poor worksmanship.

Professionalism and expertise demonstrated during the work completed thus far.

Efficient and mindful of the work

I'm still waiting to have some outside things done still that we're requested to be completed, and also they haven't even started on the inside work...... and I've already paid you guys in full...... what's up

I just noticed they did not completely repair the carpet pad or staple the carpet to the floor. It’s in an area I don’t normally walk in but found when I was cleaning up.

This project was supposed to be completed in July 2025 and is still ongoing; The sub-contractors working in my home damaged several items in my home and I have yet to receive any final resolution; I was a victim of extortion from the first sub-contractor ATI sent to my home, that demanded I pay approximately $1,800 or he would put a lien on my home; The majority of the workers ATI sent to my home were not experienced or skilled enough to complete the tasks they were sent to do; If I could do it all over again, I would have paid a higher deductible to avoid ATI being assigned to my home.

ATI has the staff and means to address any issues that may arise at a moments response.