Excellent service and communication.
ATI did a good job, there people were thorough, courteous and caring.
The quality of work was excellent.
There is only one thing I would change. I had three points of contact through the process and I personally would recommend you only have one point of contact throughout the process.
It seemed to start well and in the final months, we were given a project manager that was wonderful. But for 7 months, we had a project manager that seemed to be sleeping on the job, not placing orders, not making notes, and totally unacceptable.
They were fine. My first time with a construction company so I have no comparison.
I thought the team was very detailed and through in there approach.
Keith and the team did a great job removing all water soaked areas from my house. They made an unpleasant life event as pleasant as possible and were a pleasure to work with!
Friendly and flexible to work with.
ATI workers were very professional and provided good services. Each worker seemed experienced in their craft.
The quality of the work and communication with the project managers never lost attention to the matter. I highly recommend ATI Restoration.
Everyone we’ve been in contact with has been professional and helpful
Professionally and I couldn’t complain and I was use them again sometimes in the future thank you so much
I cannot believe the charge of 1800.00 for a 9 square feet area blowing air on it for 3 days. In addition there was no more than 5 hours total of employee time expended. Ridiculous and I am going to file a complaint with the Attorney General’s office.
Work was done promptly and done without question. They coordinated well with my insurance company. Crews were efficient and did a good job.
No communication. My personal beli fees were just thrown in box and we have several things damaged. I have called multiple times to report and to this day never heard back from anyone. Belongings sat in storage for over 2 months and were never cleaned. Was told by a past employee to just take a rag and dust our stuff off and tell us it was cleaned. Very disappointing!! The people ATI contracts out to for cleaning , painting ect. Are awful and I had to supply some of the equipment they needed. Just an all around awful disgusting experience. I would not recommend to my worst enemy!!!!
The process was excellent with Arian. He came every day and supervised. They were professional and clean.
Jason and his team did a beautiful job with the demo piece of the project. They were on site very quickly and completed the demo and dry out within 4 days. Their communication, professionalism and work quality were outstanding. Jason provided a mop sink and folding table to make my kitchen functional until the restoration was complete.
Frank, the restoration project manager, and Larry, the craftsman, worked together to complete a high quality restoration. I am pleased with the quality of my restored kitchen. They were both professional and easy to communicate with.
My one significant complaint was the 3 week break between the end of demo and the beginning of restoration. The two departments need to communicate more effectively with each other to limit these losses of time
1. The guys screwed in the baseboards (looks terrible)
2. Left screws and pieces of the bathroom tile in our yard.
Hire contractor's that speak English and use their own materials. The painter got my old trim paint and used it instead of buying new. He knew where I put it because I showed the PM when we were matching colors. I was sick the day he came to paint the trim. I was resting in my bedroom. Later that evening I opened my cabinet and noticed spilled/dripping paint. I was not happy he went through my cabinets.
I'm sure my insurance paid for new paint.
Jose and Kyle were professional. They know how to respond. They were professional and timely. They work well together.
Everyone who came to our home for this restoration project was extremely professional and helpful in our understanding of what our project entailed. Very happy with Tara and Mike, especially, who kept us in the loop throughout our need.
They are very professional and thorough.
I met ATI on April 16 2026 when my kitchen burned they have not done my kitchen yet so I’m not at all satisfied
Professional and trustworthy