I has given misinformation concerning installation costs. They were inflated and now I am waiting for a refund. Then a very poor leveling was done prior to LVP installation. This has caused joint shifting and cracking noises when walking on the floor. ATI has stated they are willing to repair flooring and waiting on this to be scheduled. Would not recommend this company.
Communication was great and they handled everything with professionalism and care.
Very quick response to water leak issue. Very responsive in all aspects of service.
ATI did an amazing job! Very professional, fast, efficient, and completed the work on time. Great communication and quality work. Highly recommend!
Communication, understanding of the situation and availability.
Communication, execution due to down time. No sense of urgency.
Don’t feel like typing that much.
I will not rate this question because at this time, I don't feel I can answer in an unbiased manner.
Where do I start...
They provide fast service and good quality results.
Unsure at this time. We are waiting to see what will happen next and how long we will be waiting before next steps happen.
Responsive, quality of work, professional and friendly
Poor communication; extremely long time to get the work done; workers on-site not respectful of my property (used my personal tools; one of the day workers who I allowed to use the restroom in the unit pissed all over the bathroom floor and did not clean it up; they also left some trash from snacks in the unit despite having my own trash bags easily accessible).
Not a great job. Had to have our carpet reinstalled several times. Installers tried to cover up mistakes and lied about it. Would not recommend.
Lack of communication
Everything promised by Kevin Ramirez was accomplished. The Project Manager, Paul Embrey was outstanding to work with, as were all of the workers. Very respectful and professional. The work was beautifully completed.
The Workmanship and attention to detail was outstanding. I am VERY pleased and impressed with the quality of work performed by the ATI restoration team. The contractors used were professional and did an EXCELLENT job.
ATI Restoration lives up to their name. My house was a disaster after the storm and floods in our area. ATI dried, deconstructed, reconstructed, renovated and installed a new floor! I could ask for no more! They made me a very happy person.
Super prompt and professional!
The back patio that you repaired was left with huge gaps to the roof where now squirrels are nesting in the attic.
Professional, competent, outstanding service.
Responded quickly to my request for service, showed up on time, workers were friendly and very professional, the mold was eradicated and the work area was kept very clean.
Everyone was on time did everything they said they would do, wonderful experience
In such a stressful situation the walked me through everything, they are polite, respectful to my property and my family, they have had so much patience with me with every question I had! I am very happy with the service and final product.
ATI was wonderful and we would highly recommend them to anyone! We would especially like to highlight Dominic Corcoran, who is hands down the most efficient, detailed oriented, confident and responsive individual we've ever worked with. Many many thanks!