The workmen were pleasant and skilled. Timelines wasn’t met and communication could have been better. Generally pleased.

They had a fast courtesy response.

Treated me like family.

The communication is great throughout the whole entire process.

Very friendly and aware that I had a little child in the home.

They are irresponsible

outstanding service

Honestly, between the incredible lack of consistent response time and the fact that it took almost 6 months to get this project completed should be embarrassing

I would never recommend Ati due to workmanship, miscommunication, the completion of my home and the falsified charges that I was charged where I never had damages in certain part of my home and never had certain things in my home such as a dish washer. I still have to make corrections to my home.

I have already recommended ATI. Derek and Pete did everything they could to get the job done beyond expectations.

Excellent fast service from assessing removing damage from water. workmanship is top notch
job is completed in a timely manner. all workers have been polite kind informative work space always remained clean and neat. Highly recommend

Those guys had no idea what they were doing the entire time.

They're responsive showed up very quickly, and then assessed
perfectly. They excellently sent me the report, so it was pretty smooth.

Nothing has been done yet. I have the appraisel done. But everything is still hasn't been done. I can't tell you how anything about the work.

Keith and the team did a great job removing all water soaked areas from my house. They made an unpleasant life event as pleasant as possible and were a pleasure to work with!

ATI workers were very professional and provided good services. Each worker seemed experienced in their craft.

Professionally and I couldn’t complain and I was use them again sometimes in the future thank you so much

The process was excellent with Arian. He came every day and supervised. They were professional and clean.

Professional and trustworthy

Good work and very professional.

ATI was very responsive they came out got everything cleaned up would have rated them higher however they had to be called back because they missed some things.

They did a great job and I woudl recommend them to anyone at anytime.

Came on time and did a good job

Everyone was super nice and they did a great job. The plumber and the rug installer also did an excellent job

They responded immmediately when I had a problem and they gave me good advice. It was water damage and if I had waited longer it would have caused more problems. I agreed to let them come out and they came immediately. They took care of it immediately.

they were the nicest group of people and very helpful!they did a great job.

It took me over six months to have this project started. And then they changed project managers twice.

They were very nice and did a wonderful job.

Work never started after months of poor
Communication and inability to manage subcontractors. Insurance company fired you and we had to start all over again.

It was a relief having the Restoration Group show up in a timely manner and quickly went to work. Great workers and I highly recommend them! Thanks guys!

They have to work on their organization and communication.

ATI Restoration is a 10.

They did a great job, but it just took a long time.

They did a great job, but it just took a long time.

They did great work.

They did great work.

Very efficient, detailed, oriented, and customer service excellence

The guys that did my carpet were very friendly and outgoing and did an excellent job

Their remediation services were good but after they would not respond back. I would not recommend them to a friend; they left me in the dark. I never heard back about the repair portion. Communication is not there.

The employees were very quiet and efficient.

They were excellent to deal with. They responded to all my requests.

We were disappointed with a number of items including lack of care to our property (debris left outside, paint on driveway, scratches to newly installed flooring, paint on sofa, shoe treds on underside of shelving that was installed, crawl space left open when no one was at property), communication was inconsistent, length of time to complete the project was far beyond expectation, and attention to detail particularly in the bath area was disappointing - not the level of work we would expect from a professional service and we may need to do additional work to address caulking around shower. Back bedrooms were also painted wrong color - we approved leaving as is in an effort to expedite the project and reduce waste and if this had been the only oversight, would have been able to tolerate.

The job got done, it was just a hassle from the first moment on. It literally took months to get one day of work done.

I am very satisfied. I am very, very satisfied with the work, the company, and the professionalism. I do not have any problems at all.

I am very satisfied. I am very, very satisfied with the work, the company, and the professionalism. I do not have any problems at all.

Responsive, quality of work, professional and friendly

The Workmanship and attention to detail was outstanding. I am VERY pleased and impressed with the quality of work performed by the ATI restoration team. The contractors used were professional and did an EXCELLENT job.

Professional, competent, outstanding service.

The over all service was great and the team was very responsive to the urgent need to resolve our issues. The area of growth would be the communication to the client during the process. I had to reach out to them consistently to get updates after missed deadlines and commitments.

Did good work quickly and communicated what was to happen