They did a great job, but it just took a long time.

They did a great job, but it just took a long time.

They did great work.

They did great work.

Very efficient, detailed, oriented, and customer service excellence

The guys that did my carpet were very friendly and outgoing and did an excellent job

Their remediation services were good but after they would not respond back. I would not recommend them to a friend; they left me in the dark. I never heard back about the repair portion. Communication is not there.

The employees were very quiet and efficient.

They were excellent to deal with. They responded to all my requests.

We were disappointed with a number of items including lack of care to our property (debris left outside, paint on driveway, scratches to newly installed flooring, paint on sofa, shoe treds on underside of shelving that was installed, crawl space left open when no one was at property), communication was inconsistent, length of time to complete the project was far beyond expectation, and attention to detail particularly in the bath area was disappointing - not the level of work we would expect from a professional service and we may need to do additional work to address caulking around shower. Back bedrooms were also painted wrong color - we approved leaving as is in an effort to expedite the project and reduce waste and if this had been the only oversight, would have been able to tolerate.

The job got done, it was just a hassle from the first moment on. It literally took months to get one day of work done.

I am very satisfied. I am very, very satisfied with the work, the company, and the professionalism. I do not have any problems at all.

I am very satisfied. I am very, very satisfied with the work, the company, and the professionalism. I do not have any problems at all.

Responsive, quality of work, professional and friendly

The Workmanship and attention to detail was outstanding. I am VERY pleased and impressed with the quality of work performed by the ATI restoration team. The contractors used were professional and did an EXCELLENT job.

Professional, competent, outstanding service.

The over all service was great and the team was very responsive to the urgent need to resolve our issues. The area of growth would be the communication to the client during the process. I had to reach out to them consistently to get updates after missed deadlines and commitments.

Did good work quickly and communicated what was to happen

Overall they were timely, helpful, and did good work helping to remediate risk of mold and mildew after an ice dam this winter.

They were efficient. Need to work on speed though

We were told at the outset of the project that the company had over 65 cases and was trying to meet everyone's needs. The overall experience was good. There were mistakes which could've been handled better.

Everyone associated with my renovation has been very kind patient professional and

Efficient

The team did a great job, was clean, and professional.

They responded quickly to our request to provide an estimate to repairs the damage from a leak in the MBR.

Cost was expensive. Service was exceptional

They came in and took care of cleaning up everything.

I got an email a week ago that someone would be in contact shortly to discuss getting my property back in shape. I called the project director listed in the email after a few days without hearing anything, only to learn that he does not work in this department anymore. At least he gave me the contact info for the right project director. A call and a message into him (James Perez) remains unanswered.

They are very sloppy

When I asked to extend my drying out time they where very accommodating.

My sink leaks after you reinstalled it and no one answers my phone calls in regard.

The event took pace on Feb. 8th. The cleanup was done quickly. The satisfaction ends there. Nothing has been done since Feb.10th when the cleanup was complete .Having no ceiling made it impossible to keep my house at a reasonable temperature....A lot of the heat went out through the "non-ceiling My PSE&G bill was $100.00 more than the previous month and I was freezing in my house !!."My Pastor and a deacon from my church put up a tarp to help a litlle with the heat loss Do you remember what the temperatures were in this time period ??I pray every day that the work will be done soon. Than you for the opportunity to vent. Easter dinner will not be at my house this year. God Bess.

As of now, we don't know of anyone looking to do a restoration or even a new project. If I am ever asked, I will surely recommend ATI.

The job was done quickly and very professional work

Job was excellent

Professional, courteous, reliable service

Most of the team was professional and had a successful outcome as a priority.

They did a very good job, but unfortunately the process took eight months.

The reason I’m giving an eight versus 10 is because of the amount of time that went by from when the construction people did their appraisal/estimate for repairs to when I actually heard back. It was weeks. And I had already hired somebody else to do the work by that time.

Easy team to work with. Arrived on time and worked quickly.

Staff was friendly. Working with ATi and Sedgwick was challenging with changes contacts, visits and approvals taking nearly 8 months

I have had to use ATI twice in the past 10 years and I would definitely use them again. I feel that they are professional and get the job done correctly and work with the insurance company to the best of the homeowners. I hope I never need to use them again, but if I ever did, I will without doubt.

Destroyed more than was necessary

ATI Restoration did an excellent job drying up all the water damage in my home. The guys were great getting there on time, communicating with me about the damage and kindly answering any questions that I asked.

John was very helpful and amazing. Also, Diego did great work. And everybody was very honest and helpful.

Staff were very pleasant

The quality of the work is great, nice planning and finishing except some delays due to multiple projects they do simultaneously.

very professional and easy to work with job done fairly quickly considering that we just had a snow storm

Very thorough and great customer service.

Very high priced. 1500.00 dollars for 1 hour of work,Jesse James without a gun.