Quality work, listened to what was important to me.
Connor doesn’t reply to my messages. All timelines have been wildly inaccurate
Very respectful of my home, listen carefully to my concern and apply necessary changes, Very friendly.
Very reliable in all areas: communication, excellent combination of highest standard of both professionalism in their work and consideration and kindness towards their client. Thank you !!!!!
Brandon bent over backwards for us. He was very helpful.
Very good job
The quick response to temporarily close up the house after a windswept tree split the house.
The water remediation and demo went well. The repairs had very caring, thorough oversite and the guy doing the plastering was an "artist." They did a great job at staying on schedule. However some of the repair work was rushed and sloppy and needed to be redone.
They did a great job for us.
Horrible craftsmanship. Issues after issue
Jason was great at responding promptly.
Charging my insurance company $1655.63 to throw a tarp over my roof is insane. Your estimate was also just as horrible fixing only a patch on the roof where a tree fell through it is trashy looking work. Also why we did not use your company.
ATI came out quickly the next day after our water damage
Justin the project manager arranged everything in a professional manner
Improve quality and timeliness of communication regarding project progress and response to questions/concerns
The service is very, very slow.
They were a very professional crew and extremely hard workers.
ATI never completed the work, and I had called up multiple times. In fact, they were recommended by the insurance company to fix the bathroom leak for me. They just came in, did some remediation work, and then they said they'll come back to do the repair work, and then they said they'll have to get some estimates put together for the insurance company. I kept following up with them and did not get any answers. Ultimately, I called up the insurance company myself, and they asked me to get the work done through another party or by myself. It's just a horrible experience end-to-end, so to speak. We were without a bathroom for almost a year.
I could not have asked for friendier or faster service.
They have poor communication throughout the whole ordeal that I had with the problem with my house.
The service provided is good, but the follow-up needs improvement.
They were referred to me through my insurance company, and their service was excellent.
The work was good, but the timeliness was not.
We have been waiting for several weeks since they came in to dry out everything. USAA stated that the already approved the repairs.
They did a good job, and I'm very satisfied.
A lot more details of the procedures and equipment on the proposal.
The technicians were quick, professional, and easy to work with and also very respectful.
They have great communication before, during, and after the work, caring and attentive during a troubled time for my family and me.
They have great communication before, during, and after the work, caring and attentive during a troubled time for my family and me.
A portion of work had to be redone a few times before successfully completed. Household belongings were damaged.
100%. Their work was on point!!
They have excellent communication through the entire process, and they are very easy to work with.
The workmen were pleasant and skilled. Timelines wasn’t met and communication could have been better. Generally pleased.
They had a fast courtesy response.
Treated me like family.
The communication is great throughout the whole entire process.
Very friendly and aware that I had a little child in the home.
They are irresponsible
outstanding service
Honestly, between the incredible lack of consistent response time and the fact that it took almost 6 months to get this project completed should be embarrassing
I would never recommend Ati due to workmanship, miscommunication, the completion of my home and the falsified charges that I was charged where I never had damages in certain part of my home and never had certain things in my home such as a dish washer. I still have to make corrections to my home.
I have already recommended ATI. Derek and Pete did everything they could to get the job done beyond expectations.
Excellent fast service from assessing removing damage from water. workmanship is top notch
job is completed in a timely manner. all workers have been polite kind informative work space always remained clean and neat. Highly recommend
Those guys had no idea what they were doing the entire time.
They're responsive showed up very quickly, and then assessed
perfectly. They excellently sent me the report, so it was pretty smooth.
Nothing has been done yet. I have the appraisel done. But everything is still hasn't been done. I can't tell you how anything about the work.
Keith and the team did a great job removing all water soaked areas from my house. They made an unpleasant life event as pleasant as possible and were a pleasure to work with!
ATI workers were very professional and provided good services. Each worker seemed experienced in their craft.
Professionally and I couldn’t complain and I was use them again sometimes in the future thank you so much
The process was excellent with Arian. He came every day and supervised. They were professional and clean.