They did a great job, but it just took a long time.
They did a great job, but it just took a long time.
They did great work.
They did great work.
Very efficient, detailed, oriented, and customer service excellence
The guys that did my carpet were very friendly and outgoing and did an excellent job
Their remediation services were good but after they would not respond back. I would not recommend them to a friend; they left me in the dark. I never heard back about the repair portion. Communication is not there.
The employees were very quiet and efficient.
They were excellent to deal with. They responded to all my requests.
We were disappointed with a number of items including lack of care to our property (debris left outside, paint on driveway, scratches to newly installed flooring, paint on sofa, shoe treds on underside of shelving that was installed, crawl space left open when no one was at property), communication was inconsistent, length of time to complete the project was far beyond expectation, and attention to detail particularly in the bath area was disappointing - not the level of work we would expect from a professional service and we may need to do additional work to address caulking around shower. Back bedrooms were also painted wrong color - we approved leaving as is in an effort to expedite the project and reduce waste and if this had been the only oversight, would have been able to tolerate.
The job got done, it was just a hassle from the first moment on. It literally took months to get one day of work done.
I am very satisfied. I am very, very satisfied with the work, the company, and the professionalism. I do not have any problems at all.
I am very satisfied. I am very, very satisfied with the work, the company, and the professionalism. I do not have any problems at all.
Responsive, quality of work, professional and friendly
The Workmanship and attention to detail was outstanding. I am VERY pleased and impressed with the quality of work performed by the ATI restoration team. The contractors used were professional and did an EXCELLENT job.
Professional, competent, outstanding service.
The over all service was great and the team was very responsive to the urgent need to resolve our issues. The area of growth would be the communication to the client during the process. I had to reach out to them consistently to get updates after missed deadlines and commitments.
Did good work quickly and communicated what was to happen
Overall they were timely, helpful, and did good work helping to remediate risk of mold and mildew after an ice dam this winter.
They were efficient. Need to work on speed though
We were told at the outset of the project that the company had over 65 cases and was trying to meet everyone's needs. The overall experience was good. There were mistakes which could've been handled better.
Everyone associated with my renovation has been very kind patient professional and
Efficient
The team did a great job, was clean, and professional.
They responded quickly to our request to provide an estimate to repairs the damage from a leak in the MBR.