They responded immmediately when I had a problem and they gave me good advice. It was water damage and if I had waited longer it would have caused more problems. I agreed to let them come out and they came immediately. They took care of it immediately.

they were the nicest group of people and very helpful!they did a great job.

It took me over six months to have this project started. And then they changed project managers twice.

They were very nice and did a wonderful job.

Work never started after months of poor
Communication and inability to manage subcontractors. Insurance company fired you and we had to start all over again.

It was a relief having the Restoration Group show up in a timely manner and quickly went to work. Great workers and I highly recommend them! Thanks guys!

They have to work on their organization and communication.

ATI Restoration is a 10.

They did a great job, but it just took a long time.

They did a great job, but it just took a long time.

They did great work.

They did great work.

Very efficient, detailed, oriented, and customer service excellence

The guys that did my carpet were very friendly and outgoing and did an excellent job

Their remediation services were good but after they would not respond back. I would not recommend them to a friend; they left me in the dark. I never heard back about the repair portion. Communication is not there.

The employees were very quiet and efficient.

They were excellent to deal with. They responded to all my requests.

We were disappointed with a number of items including lack of care to our property (debris left outside, paint on driveway, scratches to newly installed flooring, paint on sofa, shoe treds on underside of shelving that was installed, crawl space left open when no one was at property), communication was inconsistent, length of time to complete the project was far beyond expectation, and attention to detail particularly in the bath area was disappointing - not the level of work we would expect from a professional service and we may need to do additional work to address caulking around shower. Back bedrooms were also painted wrong color - we approved leaving as is in an effort to expedite the project and reduce waste and if this had been the only oversight, would have been able to tolerate.

The job got done, it was just a hassle from the first moment on. It literally took months to get one day of work done.

I am very satisfied. I am very, very satisfied with the work, the company, and the professionalism. I do not have any problems at all.

I am very satisfied. I am very, very satisfied with the work, the company, and the professionalism. I do not have any problems at all.

Responsive, quality of work, professional and friendly

The Workmanship and attention to detail was outstanding. I am VERY pleased and impressed with the quality of work performed by the ATI restoration team. The contractors used were professional and did an EXCELLENT job.

Professional, competent, outstanding service.

The over all service was great and the team was very responsive to the urgent need to resolve our issues. The area of growth would be the communication to the client during the process. I had to reach out to them consistently to get updates after missed deadlines and commitments.