Quality work, listened to what was important to me.
Connor doesn’t reply to my messages. All timelines have been wildly inaccurate
Very respectful of my home, listen carefully to my concern and apply necessary changes, Very friendly.
Very reliable in all areas: communication, excellent combination of highest standard of both professionalism in their work and consideration and kindness towards their client. Thank you !!!!!
Brandon bent over backwards for us. He was very helpful.
Very good job
The quick response to temporarily close up the house after a windswept tree split the house.
The water remediation and demo went well. The repairs had very caring, thorough oversite and the guy doing the plastering was an "artist." They did a great job at staying on schedule. However some of the repair work was rushed and sloppy and needed to be redone.
They did a great job for us.
Horrible craftsmanship. Issues after issue
Jason was great at responding promptly.
Charging my insurance company $1655.63 to throw a tarp over my roof is insane. Your estimate was also just as horrible fixing only a patch on the roof where a tree fell through it is trashy looking work. Also why we did not use your company.
ATI came out quickly the next day after our water damage
Justin the project manager arranged everything in a professional manner
Improve quality and timeliness of communication regarding project progress and response to questions/concerns
The service is very, very slow.
They were a very professional crew and extremely hard workers.
ATI never completed the work, and I had called up multiple times. In fact, they were recommended by the insurance company to fix the bathroom leak for me. They just came in, did some remediation work, and then they said they'll come back to do the repair work, and then they said they'll have to get some estimates put together for the insurance company. I kept following up with them and did not get any answers. Ultimately, I called up the insurance company myself, and they asked me to get the work done through another party or by myself. It's just a horrible experience end-to-end, so to speak. We were without a bathroom for almost a year.
I could not have asked for friendier or faster service.
They have poor communication throughout the whole ordeal that I had with the problem with my house.
The service provided is good, but the follow-up needs improvement.
They were referred to me through my insurance company, and their service was excellent.
The work was good, but the timeliness was not.
We have been waiting for several weeks since they came in to dry out everything. USAA stated that the already approved the repairs.
They did a good job, and I'm very satisfied.