The project was done on time and efficiently.
ATI personnel were courteous, efficient, and professional. The work was timely and VERY clean.
Responded quickly to our needs and good communication throughout the process.
ATI Restoration's communication was good.
ATI Restoration was very professional.
“Working with ATI has always been a very positive experience. Their entire team demonstrates a high level of professionalism.”
Our contact Jim was awesome. He was far more concerned with helping us get what we wanted and needed than making the last dollar that was possible. The people he referred to us were exceptional and great communication occurred throughout the process.
They were professional.
The demolition/water treatment crew was amazing!!! After that, nope. The drywall people didn’t show up the day they were supposed to come. Never covered anything, so drywall dust was all over my kitchen and dining room. Then the cabinet guy showed up and left. Then my insurance company called and said ATI was no longer doing the job.(due to the fact that we wanted to know when someone was going to come to our home, so we could plan to be there). They did not like the fact that we wanted a date and time. We have jobs too and needed to coordinate with our jobs. Can’t work on our home if you can’t get in our home
Salomon, Ace, and Pablo made this unfortunate experience almost pleasant.
I have been displeased with the entire process. The lack of communication and the work preformed has been subpar at best. A job that should have taken 90 days has lingered into two years and it's still not complete.
They are not professional.
The team was quick to get out to my house during the emergency, and were very professional.
Have more trustworthy contractor's working for you.
Scheduling enough time can avoid mistakes and dangerous work in near darkness,
I will never recommend ATI to anyone and will actively tell anyone I can to never use them so that anyone in crisis never has to go through what we are going through because of this company.
They were here when they said they would be here and they did an excellent job.
They were here when they said they would be here and they did an excellent job.
The corporate people are fine, but the subcontractors are a real problem.
The corporate people are fine, but the subcontractors are a real problem.
The corporate people are fine, but the subcontractors are a real problem.
Have additional crew on site.
Good response. Quick fix
Project communication was very poor. Workmanship was generally very good. However ATI is way short on resources. Project took way too long primarily due to extended gaps where nothing was done between work phases.
ATI said they would do things they did not do. Promised to get started in 2-3 days, but three weeks later had not even scheduled the abatement. Calls, texts and emails were not returned. Documents were not sent as promised. After signing up we were largely ignored. Hence, they were fired.